Monte Carlo Inn Barrie Suites in Barrie

When we arrived at the hotel they couldn't even find our reservation. The room was not very clean. The blanket on the bed was dirty. Breakfast was not what it was supposed to be because, apparently, the woman was on vacation. Not what we expected for $225 a night.

When I arrived at the front desk at night, they kept saying they couldn't find the order. I was already very tired from coming from the airport. After going back and forth for more than half an hour and changing several people, I finally found the order, but I didn't even hear an apology. The living experience at night was also very bad. The hotel is close to the highway, and the glass windows are not soundproof at all. The whistling vehicles seriously disturbed my sleep. The next day, I communicated with the front desk whether I could change rooms, but I was told that all rooms were equally noisy. This is the answer I received. It seems that I can never book again in the future. The room was not cleaned at all the next day, and I don't know why. No one ever answered the front desk call from the room. The attitude of the front desk was also very unfriendly, no matter day or night. The only elevator kept making a loud noise and shaking a lot. The only bright spot, the swimming pool, was out of use and broken. In short, it was a very bad living experience. I really didn't like it, so I didn't take any photos.

Since the restaurant is still closed because of the Corona Virus. Breakfast’s are still brown bag. (Fruit, yogurt, muffin or croissant coffee or tea). Staff are very friendly and helpful.