Hotel Sepia

This hotel doesn't deserve more than one star. Would never stay again. Very disappointing experience!!
1. Starting from the begging, they charged the credit card on file before check in, without being present at the property.
2. They gave us a room in the first floor, and I asked them politely to change the room in the second floor, but they were not able to accommodate our request.
3. When we were in the room, when the other customer staying in the room in front of us, closed the door, our door open.
4. This thing happened even when we were outside, when we returned to our room, we found our room door open.
5. There is no plugs near the bed.
6. The towels were ridiculously thin.
7. Location is not so convenient.
8. The rooms were dated
9. The other room that I booked, had a weird smell, that was impossible to stay there.

Please do yourself a favor if you don't want to ruin your vacation, stay away from this hotel.

Would love to leave zero stars! Called in advance as I’m a long distance household mover, in town with a large commercial vehicle. Looking to stay for 4 days and need a spot for my 53’ trailer and semi. The truck detached from the trailer I can fit into 1 normal parking stall. Their parking facility I scouted and could easily accommodate my unit, yet they refused me service and a place to stay.

I was sent by my company to see if we could use this hotel for our annual meeting of 80 executives. At check in the agent upsold us onto a room which was the same as the room we had originally booked until we told him that it was the same room and asked why we were in the same room so he moved us. Towels provided had holes in them and Housekeeping left our toilet garbage bag on the sofa. There were also bugs in the sofa. Finally, when we had breakfast the hotel gave us a coupon and told us that if we were hotel guests we could get a special rate as indicated on the menu with a circle. Then the restaurant people said no you pay extra. After we argued with them the restaurant said no no if you are a guest you pay a special price and charged us for the price with the dot on it. Finally when we left a whole slew of charges appeared with the manager justifying that if you stay at the hotel you pay extra at the restaurant. Who gives a coupon to charge extra?? This was after the restaurant charged the lesser amount and gave us a receipt. The Hotel looks like an updated Motel but Motels are more organized and better run than the Sepia. Save your Money and go elsewhere because you won't relax here you'll only get more stressed out and angry having to argue with the staff after they change their story consistently and defend the incompetence displayed. I would rather bring a group of people to a Motel on the highway than subject them to the disgrace of this property.