Porto Said Hotel & Spa in Port Said

We have just returned from a wonderful holiday at the Porto Said Hotel as part of The Red Rose group, under the excellent supervision of Mrs. Hend Abdelaziz. I am writing to express that we were all genuinely more than satisfied—it was a fantastic stay from start to finish. What truly sets this hotel apart is its people. Every single staff member we encountered was helpful, professional, and always wore a smile. It was clear they take real pride in their work, and everyone went the extra mile willingly and happily. A few individuals truly went above and beyond and deserve special recognition: A huge thank you to Mr. Alaa, the Food and Beverage Manager. He is a whirlwind of positive energy—always on his feet supervising, advising, and overseeing every detail in the dining areas. The seamless operation is a credit to him, and he is clearly blessed with a great team. To Mr. Yahia, the Front Office Manager, who showed such high levels of professionalism and patience from our very first minute at the front desk. He set a welcoming and wonderful tone for our entire stay. And Mr. Ayman, the Acting Assistant Front Office Manager, was our guardian angel. He never hesitated to help, even with requests well outside his usual duties—such as helping me find crucial medicine for my mother in town and ensuring my father received his daily newspapers. His kindness was unforgettable. You simply have an incredible front office team. Last but certainly not least, our sincerest thanks go to Mohamed in room service. He is an absolute champion, doing his very best to keep us comfortable and happy with such a warm attitude. We do want to gently mention that we sometimes felt the hotel might be a little short-staffed in the room service department, as Mohamed seemed to be covering a lot. Despite what must have been a very busy schedule, his service and smile never wavered—a real testament to his dedication. We were lucky to have lovely rooms on the 3rd floor (332, 334, and 335) with a beautiful, peaceful view. In short, it was a beautiful holiday. The entire experience is one we are already looking forward to repeating. We will definitely be back, inshaAllah.

The animation team was very cooperative and welcoming.A special thanks for the young men Mohamed, Zaid Nouby, kadri. Also the wonderful girls Rahma , Hager, Rawan, and Malak for making the day full of fun and made my kids very excited to come again.
The hotel is truly amazing — from the beautiful destination and exceptional view to the overall atmosphere, everything was incredibly welcoming. The beach is very clean and well-maintained, full of greenery, which adds so much charm to the place. The swimming pools are perfectly set, and the view around them is absolutely stunning. The entire working area and facilities were impressive, and I genuinely appreciated the effort put into making the surroundings pleasant and enjoyable.

However, I do have a couple of comments. While the hotel itself is fantastic, the tidiness of the rooms could have been better — they didn’t quite meet the expected standard. Most notably, the food was disappointing. The quality didn’t reflect the high level of the hotel, the variety was quite limited, and the taste wasn’t appealing or suitable for different preferences.

Nice hotel for vacation, the rooms are clean and have a nice view, the pools are so clean, the beach is so nice, the kids space is perfect, the restaurant has good and many varieties. There's also all the facilities, markets, pharmacy, restaurants. The hotel is so safe and perfect for families and kids.

I had a short but pleasant stay at Porto Said Resort & Spa, located just 20 minutes from the charming city of Port Said. The hotel has a wonderful atmosphere and the staff at the reception were extremely friendly and helpful, checking me in quickly. The room had a fantastic view, a very comfortable bed, and the air conditioning worked perfectly. The large TV was a nice touch. The pool, though small, was covered and offered a great view of the beach. The beach water was clean and clear, though you might need water shoes to get in. The beach chairs were very comfortable, which was one of my favorite things about the hotel. Meals, including breakfast and dinner, were decent, with great food quality. night life was good and there were a lot of activates. There are a few minor things that could be improved, like better room and facility sanitization and use of air fresheners, especially in the reception area. Overall, great value for the price!

I recently had the pleasure of staying at Porto Said Resort & Spa for 5 days, and it was an incredible experience from start to finish. From the moment we arrived, we were impressed by the stunning location and impeccable service. The resort offers a perfect blend of relaxation and luxury, with beautiful views of the sea and spacious, well-appointed rooms.

One of the highlights of our stay was the buffet, which exceeded all expectations. Every meal was a delightful experience, featuring a wide range of freshly prepared dishes. The variety was impressive, with options to satisfy all tastes, from fresh seafood to international and local specialties. The staff at the restaurant was incredibly attentive, ensuring we had everything we needed throughout our meals.

The resort also offers a fantastic range of amenities. The spa was a great place to unwind, offering a variety of treatments in a serene environment. The pool area was relaxing, with comfortable seating and a beautiful view, making it perfect for a day of sunbathing or enjoying a refreshing swim. The beach area was clean and well-maintained, providing the perfect spot to enjoy the sun and sea.

Overall, Porto Said Resort & Spa offers an unforgettable experience with exceptional service, delicious dining, and beautiful facilities. Whether you're looking for a peaceful getaway or an active vacation, this resort has everything you need for a truly relaxing and memorable stay. Highly recommended!

Quiet and clean location, rooms nice, breakfast fine and staff friendly. The only negative was, that the Spa was under maintenance, and we booked it because of the Spa, so an information before would have been nice.

The spa is nice, a little pricy, but has incentives. The gym is good. Beach access is great. Personnel is friendly and helpful, English speakers are available. Food is supposed to provide international flair but misses the target