The best thing about that hotel was the breakfast and mostly the amazing view. Thevemployees were very welcoming and decent. But what made me upset was the level of the room service team. They are not qualified and lack experience. Room items such as slippers, bath shampoo were not available. The foid was delicious, but very much costly despite the small amount of food.
Our recent visit to Steigenberger Hotel in the Ras El Bar area was absolutely outstanding from start to finish. Every aspect of the stay was excellent, and we were thoroughly impressed by the quality of service and hospitality.
Reception: 5/5
From the moment we arrived, the reception staff made us feel incredibly welcome. The check-in was swift, and the team was exceptionally friendly and professional...
It was a wonderful short vacation that I spent at the hotel.
The location is the best.
The hotel breakfast has huge varieties and all with great taste.
Room service are very helpful.
Receptionist are very cooperative
The beach area and its services are amazing.
Many thanks for the great time we spent with you.
Staff asked repeatedly if our experience was good but when I gave feedback nothing happened.
Room AC temp is set to 24 c and we couldn't reduce it further. Had the unpleasant experience of four visits from technicians to check the AC, but apparently it is centrally controlled.
Had diarrhoea after eating at the hotel, reported it to reception with no response from the hotel staff.
Other than, that...
It’s a great experience I discovered in that hotel that keeps me visiting them over and over again every year summer and winter,
Great sea view, clean comfortable rooms and the most friendly and highly professional staff everywhere; at the reception, restaurant or room service.
I liked the breakfast, it’s nice, tasty with multiple varieties for every taste,
However, I didn’t like much the main courses...
Reception staff are cooperative and professional meeting you with nice smile
Breakfast is more than excellent with a lot of varieties, The Hotel 🏨 location is marvelous between Sea & Nile 🤩