Aparthotel Club Simó in Cala Millor

We’ve just returned from a 4-night package with EasyJet. Arrival was smooth enough – landed at 8.30 pm, but the transfer took around 2.5 hours and we were one of the last drop-offs. Coach driver didn’t know how to drive, one gear all the way. On arrival, the receptionist was fantastic. She even walked us to the restaurant for a late-night bite while she checked us in and later escorted us to our room because it was so late. Sadly, the positives end there for the accommodation. The Room (Block 4) We booked a one-bedroom apartment and were given 4102 in Block 4 (across the road from the main hotel). The first thing that hit us was the stale, damp smell. The air con is only in the lounge and doesn’t reach the bedroom. Ants were everywhere, including the bed. To make matters worse, the room phone didn’t work so we had to trek back to reception. We were moved to 4107, which still smelled musty but was ant-free. In daylight we noticed a dirty toilet seat, a bogey on the wall, hair and debris on the bathroom floor, and a wet poor repair to a cracked shower tray. The room was also right on the walkway so everyone could see in. After another trip to reception we were finally moved to 4205 – no smell, no ants, but still no air con in the bedroom. The sofa bed was squeaky and uncomfortable and after 4 nights your back is in bits. There’s no Wi-Fi in Block 4 at all – you have to go to the main hotel to get a signal. Lighting outside the rooms is also poor. Food & Facilities The pools and bars are kept very clean and tidy. Food is what you’d expect for a 3-star – ok but repetitive. Poolside snacks were poor and the same every day. The tennis courts were well maintained (€3 racket hire per hour). Location Aldi, restaurants, nightlife and shops are nearby, and the beach is about a 10-minute walk. Overall The staff were friendly and helpful and we did enjoy aspects of the break. However, Block 4 is far from renovated, with clear signs of water damage, dated interiors and hygiene issues. We even found a cockroach the size of a Mars bar in the shower on the last day (thank you to the maintenance man who removed it). This hotel needs significant improvements before we would consider returning.