Hotel Floresta in Puerto del Carmen

I really can't say enough good things about this hotel. I cannot for the life of me work out why it is only 3 star. The staff were wonderful, helpful and happy. The place was immaculate and the location was perfect. I saved for a long time for this holiday and my daughters and I had the most perfect time. I would recommend Hotel Floresta to anyone. Thank you

Staff are lovely. We arrived late evening after the restaurant had closed. They had plated up some cold meats cheeses fruit and bread for us to have once we were settled in our rooms. Pool is lovely but I must say it is full of salt water. Rooms are spacious and clean.

Just got back from a 10-night family stay at Hotel Floresta and we had a great time! Check-in was easy ,we arrived on an early flight so our room wasn’t ready until late afternoon, but we were able to store our cases in the luggage room and enjoy the day around the pool, which worked out really well.

The hotel was very clean, and our 2-bedroom apartment was spotless thanks to daily cleaning. It also had a well-equipped kitchen, which was really handy with the kids.

I had been a bit worried about the sunbed situation before we arrived, but honestly we had no problems at all , even at 10am there were still plenty available.

There were lots of activities throughout the day for both adults and children, which kept everyone entertained. The kids especially loved the mini disco in the evenings, and they also had so much fun feeding the parakeets that often flew onto our balcony , such a lovely touch!

Food-wise, it wasn’t the best I’ve ever had, but we always managed to find something to eat. The only downside was that on some evenings, if we went in around 7:30pm, the queue for hot food was right up to the door, though to be fair, it did move quickly. We would have preferred self-service for drinks during the day, as the queues at the bar could get quite long just to order a fizzy drink.

The location was fantastic ,just a few minutes’ walk to the beach with plenty of bars, shops, and restaurants nearby. We also went into Puerto del Carmen a few nights, which was really easy – about €5 in a taxi or you can just hop on the 03 bus straight there.

We had one small issue with our bath not draining properly, but reception had someone come and fix it within 20 minutes, which was really impressive.

Overall, we had a lovely stay and would definitely recommend Hotel Floresta for families looking for a relaxed and fun holiday!

Holiday
Great location staff friendly bus stop plus taxi rank and spair right outside

The staff were all excellent ... thank you to each of them for their kindness and professionalism. The hotel is mainly geared towards families with children, so adult-focused entertainment and activities are quite limited. Also, the Wi-Fi speed is very slow, with almost no coverage inside the apartment bedrooms.

great hotel sensible price hood food

Great hotel
Very good hotel. 2nd time here & will return again. Apartmentwas very spacious & cleaned & fresh towels every day. B&B only. Breakfast was ok, nothing special. Bar food was good value. The day time activity team worked hard to keep things going & we enjoyed the things were took part in. The best 3 star hotel in Matagorda area.