Hotel Hispania in Zaragoza

So disappointing when we arrived . Sadly the reception staff were very mixed in their attitude and helpfulness. The lady on check out was lovely, some of the others , could. It have been more unwelcoming. We were on 5th floor , it needed updating , bare walls , the bathroom had a bath no screen or curtain so water went every where. The bath needed replacing and the grouting appalling . The ceiling tiles were a false ceiling and plaster was falling off the wall near one of the skirting Boards. On a positive side, the bed was hard but it was ok The breakfast was what finally broke me . I thought it was the usual choice of cereals , breads croissants etc, but no you could choose bread or a croissant, or cereals and possibly an omelette, but we were not offered anything hot. The toast came with the small plastic container with butter and jam. One female member of staff taking orders and serving and running around the hotel serving to rooms. What a complete waste of time. It was the worst breakfast I have ever had. I had a glass of water with mine. And had to ask for another to take a tablet . Come on, just lay a table and let people help themselves. The hotel have been told about these issues time and time again it seems and I am not even sure they read the reviews . Disliked · Everything apart from the view of the Church. I would never stay there again. Apart from walking from the car park with all our bags with the usual urine smell corridors in the car park and. 16 euros charge. If it had been England I would have demanded a refund . There were plenty of hotels at same price.