8.7
Excellent
174 $
Book now

Mercure La Cité Hotel

🌍
France, Carcassonne, 18 Rue Camille Saint-Saens
● Center: 1.9 km
☎ Phone: +33 4 68 11 92 82Show
🧭 Coordinates
149 EUR
Mercure Carcassonne La Cité
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Classic Double room
Classic Double room
Wireless internet, air conditioning and minibar
Beds:
174 $
Classic Double room
Classic Double room
Wireless internet, air conditioning and minibar
Beds:
Privilege Double room
Privilege Double room
Wireless internet, air conditioning and private bathroom
Beds:
Privilege Double room
Privilege Double room
Wireless internet, air conditioning and private bathroom
Beds:

Description

A 5-minute walk from the Medieval City and the city center, the Mercure Carcassonne la Cite hotel looks just like a farmhouse in the Languedoc. Whether as a family, on a business trip, or for seminars, you will feel welcome all year round thanks to the hotel warm, refined decor, outdoor swimming pool during the summer season and tree-filled terrace. We also have a restaurant, a bar with a fireplace, and free, enclosed, private car park, helping you enjoy your stay in Carcassonne.

Hotel opened in 1985, renovated in 2008. In this hotel 80 rooms, 3 floors.

Policies and conditions

  • Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed Types of pets allowed: dogs Fee: €10.00 (approx. US$11.63) per pet per day
  • Service Animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the Hotel: MasterCard, Visa, AmericanExpress
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
  • Electric car charging
Rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Family room
  • Indoor Fireplace
  • Smoke Detector
  • Cable TV
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Linens
  • Alarm clock
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Restaurant
  • Kitchen
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Languages Spoken
  • Spanish
  • English
  • French
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Sun Deck
Parking
  • Parking
  • Parking nearby
  • Garage
Pool and beach
  • Swimming pool
  • Indoor Pool
  • Outdoor pool
  • Seasonal outdoor swimming pool
  • Pool facilities
  • Beach/pool towels
Business
  • Business center
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Golf course (within 3 km)
Beauty and wellness
  • Doctor
  • Massage
  • First Aid Kit
Kids
  • Babysitting and childcare
Pets
  • Pets allowed (under 5 kg) (surcharge)
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Street view

Video: Mercure Carcassonne La Cité, France | Travel With Sheenu

Map

Reviews

Cleanliness
Amenities
Location
Service
06.03.2025
Great stay here. Ginormous beds and comfy duvets. We had a nice view of the castle and would’ve had great easy access to the pool directly from the room (but pool closed due to season). Very quiet. Great location. The only negative is that when we asked reception about the airport shuttle, we were told there wasn’t one and it was only accessible via taxi - however tourist information confirmed there was an airport shuttle, which we used.
23.02.2025
Super nice small hotel at walking distance from the old city. Room was a bit small but quite nice. Dogs are welcome and parking is free and easy.
03.02.2025
It was the best stay at Carcassonne, the location is superb, the attention is great. The staff would help us and inform us kindly. Beds are so comfortable and great to have our electric car charged.

We will come back for sure!
12.01.2025
Loved this hotel and the location! Close to the walled city ( easy walk) with lots to see and experience. The room was comfortable but on the smaller side for the USA but maybe not for European standards. It had all we needed and the property itself was beautiful. All the employees were friendly and welcoming. Would definitely stay here again if in the area.
21.10.2024
This is a very good hotel. Well maintained, ideally located for exploring the old city Carcassonne, convenient parking. Larger rooms in the far away wing are best. Breakfast could be crowded but provides everything one usually needs. Overall, a good value. I recommend it. Easy to reach from A61 motorway.
13.07.2024
The hotel is in a good location, has a parking lot 🅿️, and is very close to the castle, only a 5-minute walk away.
The room facilities are relatively new, and the bed and bedding are very comfortable. The room is small and there is no place to put boxes.
The breakfast is good, with a wide variety of bread, desserts, jams, fruits, meats, and juice drinks. The downside is that there are no vegetables.
The hotel has a nice small environment, with gardens and swimming pools. Disadvantages: There is sewage flowing across the entrance of the hotel, and it smells like sour swill. It is disgusting to step in dirty water when walking back to the hotel.
27.12.2023
Excellent stay. Could not fault experience in any way. The whole team were helpful and always had a smile. The restaurant and bar staff were polite, efficient and helpful undertaking their work with a smile. Food was delicious and choice at breakfast was extensive and set one up for the day. Room staff were in same vain as all other staff and rooms were thoroughly cleaned (with a smile and politeness) every day. Would thoroughly recommend hotel.
31.05.2023
It was a pleasant stay, the hotel was nice , the bed clean , cozy and the corridors smells very good !!! ❤
13.05.2023
Room was pretty small. We particularly booked Mercure for comfort however this didn't happen. The room was warm and the air condition did not work which gave us a terrible night sleep.
24.04.2023
Very beautiful location , excellent services, great staff
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Frequently asked questions about Mercure Carcassonne La Cité

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which room categories are available in the ?

You can book Classic Double room, Classic Double room, Privilege Double room, Privilege Double room in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at ?

Check-in at is possible from 15:00, check-out is until 12:00.

Does Hôtel Mercure Carcassonne la Cité have a swimming pool?

Yes, Hôtel Mercure Carcassonne la Cité has a pool.

Are pets allowed at Hôtel Mercure Carcassonne la Cité?

Yes, pets are typically allowed at Hôtel Mercure Carcassonne la Cité, but it's always best to call ahead to confirm.

How to get from the closest airport to Hôtel Mercure Carcassonne la Cité?

The closest airport is Carcassonne Airport, and it is about 14 mins from hotel by car (8.7 km).

What is the cancellation policy for Hôtel Mercure Carcassonne la Cité?

The cancellation policy for Hôtel Mercure Carcassonne la Cité varies depending on the type of room and booking conditions.

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