Hotels in Carcassonne

Great people and location. Front desk staff speak English and couldn’t have been nicer or more efficient. We got an upgrade without asking. Our room had a terrace facing the old cite and bridge. Mini bar was stocked with waters and juices at no charge. Breakfast buffet was complete with make your own mimosas.

For a comfortable, clean, cool room - absolutely this place was great. For a wider range of amenities - I would have been disappointed. The staff we did encounter were friendly but seemed frazzled and few in number. Breakfast was chaos so we didn't even sample the food. The parking situation isn't great if you don't manage to score one of their "private" spots - but even those are kind of a wild-west...

Perfect location! Breakfast was amazing! Fresh breads, cheeses, exotic fruit, coffee, salmon,.....My only complaint was the room was very warm. I did go down after 2 nights of being hot & they adjusted the temp. It helped but was still rather warm. It was also in July so it was hot out. The employees were all very friendly. I would stay here again for sure.

Hotel du Roi in Carcassonne was an overall good experience, but it feels like it used to be a much better hotel. The hotel still has a grand atmosphere, but there are some minor visual issues that show its age. The service was decent, though we requested firmer pillows, and they never arrived. The room was fine—spacious with a large bathroom and a lovely big balcony that offered a fantastic view of...

Perfect location, very friendly staff, air conditioning was working fine, room was superb and very clean. They even let us keep our luggage after check out. Don’t mind the bad reviews we were skeptic at first but had a really good experience!!

Very nice hotel in perfect location. The hotel has a pool and a superb view of the old city of Carcassonne. It is right next to the romantic old bridge and hence only a couple of minutes from old Carcassonne. Rooms are ok; every room has old city view. Breakfast was also ok, a good selection of fresh products.

The terrace view was just incredible (from room 303). Staff was friendly, the room was cozy, and there’s a very good laundromat right across the street. It’s about a 15 min walk from the train station, and roughly a 10 min walk up to the castle grounds.

Good points: We had a pleasant stay, the staff were very helpful. A nice breakfast. Good access to the town. It was very special to have the balcony with a view of the castle. Less good points: 1) The room while comfortable was smaller than we hoped for. 2) The loo which was separate to our bathroom and this did not suit us and it would have been better both with a basin and being incorporated into...

Absolutely loved this Hotel. The location is perfect being both a short walk from the new town centre and the old town. The room was large and clean with a very good shower and amazing air con!. The veiw from the balcony over the river to the old town is unbelievable! The staff were all very good, polite, helpful and informed. The 2 young men on the evening shift were very good Momo in particular...

Great location had a triple room with a river view. Hotel is a quick walk to old and new city. Credit to the cleaning staff the hotel is spotless and came back to my PJ's folded everyday and everything as it was left as it was and they kept the coffee pods and water topped up which was much appreciated. The only downside is the awful coffee at breakfast which is a minor detail and could easily be resolved...

The hotel is located perfectly, in a walking distance from the Cité (the Old Town) and you will absolutely enjoy the view you get from the restaurant terrace

Really an antique hotel, this hotel built in 1914 and next year this hotel will be close because the building switch functions into a nursing home. Their bathroom is quite new, their bedroom is quite good, and they give a krups coffee and candy for complimentary. Their elevator is really antique, it's a first time I use an old elevator like that. They have a good breakfast with a lot choice of drinks

Had some trouble in the beginning with our check in for the room. But other than that it was a great hotel with a great lobby and restaurant.

Beautiful old style hotel. Beautifully decorated and stunning views of Carcassonne Castle (from many rooms). Comfortable and clean. Good location to shops and restaurants. I also noticed (vital didn't use) a room with board games down stairs. I really liked staying there and wish I got to stay more than one night.

Excellent stay. Could not fault experience in any way. The whole team were helpful and always had a smile. The restaurant and bar staff were polite, efficient and helpful undertaking their work with a smile. Food was delicious and choice at breakfast was extensive and set one up for the day. Room staff were in same vain as all other staff and rooms were thoroughly cleaned (with a smile and politeness...

location excellent. Restaurant very good value for money for dinner. Breakfast also good. All staff were superb. very friendly and very helpful.

Spacious rooms. Nice staff. Good for a cheap and cheerful stopover on the way down to Spain and visit of the amazing Carcassone Castle. Post office just accros the road which was handy for my postcards!

I liked the hotel: clean and new, excellent air conditioning and VENTILATION, large parking, everything is done wisely. Unfortunately, another hotel canceled our reservation on the day of arrival, so our family of 3 had to stay in three single rooms at your hotel because there were no family rooms left. It cost us more. But we liked everything. Only the pool smells strongly of chlorine, but perhaps...

Booked a room for 3 nights and we're surprised at receiving more of an apartment with full kitchen facilities, and full airconditioning. No dining facilities in house so travelled out each evening for meals. It's location is a bit of a downside, long walk into town, hence only 3 stars but good value if you don't mind driving or waiting for buses

Good value for money, big studio with fully equipped kitchen (2 cooking plates, dishwasher etc.). Decent breakfast. Free parking in front of the building. Some bathroom fixtures were broken and the free WiFi is very annoying to use.

The view from my room balcony, and from the breakfast room, could not be surpassed. The room was also so comfortable, stylish and spacious. I chose to spend more of my morning in the hotel just to soak up the views of the medieval citadel, which was also a very close walk from the hotel. My only regret is not spending another night at this property!

The best view to the river, bridge and castle, go on their roof terrace around 2-3pm to make some beautiful pictures 🥰

Lovely stay here, excellent views of the old town. We'll located for our needs. Staff very friendly, attentive and helpful.

Fantastic hotel, just a short walk to the 'cite' as well as the main town. The panoramic views are incredible and the staff are polite, friendly and helpful.

Great service, such a comfortable bed and beautiful views over the walled city. Right by the river and free parking - would definitely recommend

Although there's no car parking at the hotel, the porter service is fast and efficient. Love the mediaeval period look of the hotel with modern amenities. It's located inside the old city, so it's convenient to walk around and take photos.

Great hotel location and very helpful, friendly staff. Lovely buffet breakfast for a family. We had a great family room facing onto a well-maintained garden with lovely city views. We arrived early they stored our luggage and when leaving arranged a transfer of our luggage (we had alot) to where the taxi collects you. Thank staff at Hotel Donjon!

How often can you say that you spent the night in a castle? This is the cutest place and super convenient. It was very hot when we were visiting Carcassonne and it was nice to be able to go back to the room and cool down for an hour when needed. The room was very nice and the service was excellent. Everyone was very friendly and they even let us check into our room early. I'm so glad we stayed...

All the staff were welcoming, warm and extremely helpful. Our bedroom was charming and quiet and we slept very well. The location within the walls of the medieval city was outstanding, We thoroughly enjoyed our stay and look forward to coming back to stay again.

A lovely hotel in a perfect location to enjoy the medieval city. Bed was lovely and comfy, room spacious and the hotel had a lovely feel to it. I would stay again and definitely recommend it.

Lovely hotel right in the centre of Carcassone cite. Very friendly and professional staff. All speak English if needed. Everything was very easy. Great breakfast.

Restaurant is delicious, as well as the area surrounding. But, trust me, you don’t want to sleep in their beds. As comfortable as an army campaign bed. Go there for golf and dinner and go to sleep somewhere else.

Both the building and the surrounding garden, terrace, and pool have a good atmosphere. The room was spacious. The 1 star Michelin restaurant inside the hotel was very good and the sommelier a very nice person. Things which could be improved: sound insulation with the neighbors' rooms, the power and noise of the very old air conditioner. I would expect this fixed for a 5 star hotel.

It was near Carcassonne. But still a short drive. The hotel and pool was quiet, but the bistro was buzzing and relaxed. You can watch them teeing off up the hill. Good fun and good food.

A lovely old chateau with much character and excellent service. The staff speaks fluent English and was most helpful in planning day trips and explaining the best sites in the area to see. The upgraded rooms are big and airy with high ceilings and a small a/c unit. The grounds are stunning and there is a river nearby to walk by that leads to the city, river Aude. I can highly recommend this place

Excellent dinner! The place has a reputation and delivers up to expectations. Most notably the sommelier presented excellent wine selections with each course, had clear explanations of the wines and good humor. The historic building has atmosphere, and it is not easy to run an upscale hotel in an aged building. But highly professional hotel staff, and their caring and warm service made us forget the...

Beautiful large estate with Michelin-starred restaurant,Golf club and hotel.Friendly hostess and a delicious Breakfast on the terrace.Lived in the biggest room with terrace in Provence style.Many flowers and trees around,interesting sculptures and decor.Recommend as a great place to stay

Last minute booking for 3 people and a dog. Great location, spacious accommodations, friendly, bilingual staff. Would recommend.

Great hotel. Very spacious room , comfortable, clean and neat. Parking was ideal. Not far from attractions, was able to walk everywhere. Would stay there again. Can highly recommend

Very comfortable rooms. My room was not ready for early checkin, but many thanks to girl, which prepare it at short time. Thanks Tatyana and she's colleague. Fast and furious)) Good job. Thank you.

Clean comfortable hotel 15min easy walk to the Castle recommend this hotel. Good value we return every year

As a hotel, it’s okay. Fairly priced, free parking and close to main attractions by car. But I don’t recommend it for dinner or lunch… it’s super expensive taking into account the portions and taste.

Couldn't find any restaurants around there. Staff was kind and spoke English well. There was buffet for starter and dessert. You can choose buffet instead of main course.

This hotel was amazing! The front desk was very well trained and truly cared about our experience. We also ate here and it was great!

Breakfast not varied enough but adequate quantity. Would be nice to be able to have small meal at night although we realise you have no kitchen.

The hotel was clean and comfortable with a great location. The biggest drawback was that only jarred food to be put in a steamer was available in the bar. The bar was so cozy and comfortable it would have been great to have real food especially since it had been down pouring all day and we were ready to get out of the rain. It also would have been nice to be able to hook the shower sprayer up so...

Atmospheric Carcassonne by day and especially at night, right outside the hotel, this is an excellent experience, well run with friendly and helpful staff throughout, modern in decoration within the old , clean and tidy. Lovely outside patio/ garden area looking outwards the walls and turrets of the Cite'. We had an amazing four day stay.

My only complaint about this lovely hotel is the perfume diffusers in the room. It was so strong I would have changed hotels if I had not pre-payed. The staff was very nice about removing the diffuser, but the perfume was saturated in the sheets and pillows so that it was difficult to sleep. I did ask for a different room, but was told all of the rooms had perfume diffusers. In addition to being...

Our room was stuck next to the spa, and smelled a mix of mildew, and air freshener (to cover the mildew smell). We expected the king-size bed (I believe that's what we booked). Queen-size instead. No view from the room. On a lesser note, I booked the "banio", expecting the "endless pool" ("contre-courrant"), so I could swim, and it is not really a true endless pool. Just don't call it a "contre-courrant...

One of the best hotels I have ever stayed in! Could not fault this place on anything! All the staff were delightfully pleasant, friendly and helpful. The room was beautiful - extremely comfortable bed and bedding, amazing bathroom and facilities, great view and good amenities. The room service was fantastic and reasonably-priced and the breakfast was delicious. The spa and service there were top...

Beautiful rooms, a fantastic restaurant and bar and dog friendly too. The crémant de Limoux is delicious. The jacuzzi is small but luxurious, though the steam room was not working when we visited, so do ask before. A real treat.

Our stay was a bit disappointing. For the prices asked one would expect much better service. When visiting Carcassonne, the location is perfect. And the 115 year old hotel has lots of charm. The staff at the reception is friendly and professional. The service at the pool is poor. I had to asked twice for cushions and towels on the sunbeds. And staff seemed not happy to do this job. Room cleaning is...

Very good hotel and very good staff especially the front office manager for helping me with my problems. Very good restaurant staff and bar staff. Would like to comeback to stay longer and Very service minded people. Food awesome and breakfast manager Very friendly. Sommelier knows his wine for a very young age. Very professional staff and love having conversation with bartenders.

We loved our stay in Carcassonne. From our arrival to our departure, the hotel staff was always helpful, professional, and courteous. Our room was like spent out of a fairytale- luxurious finishes, elegant decor, comfortable bedding. Everything was impeccably, clean, and well cared for. The hotel grounds are beautiful. We wish we could have stayed longer and look forward to visiting again.

We absolutely loved the Hotel de la Cite. Location was spectacular and our room was magnificent. We had the medieval suite which was gorgeous and historical. Staff was very welcoming and friendly. Would highly recommend this hotel.

We visited this hôtel on route to the Camargue in mid May. This hôtel had been on my 'hit list' for some time, and it in no way disappointed. We were escorted to our room by the receptionist, a very nice touch. Upon reaching our accommodation, we were to find it beautifully decorated, as it was the occasion of our wedding anniversary the bed had been festooned with red paper hearts with towels shaped...

Close to the fortress, but needs car absolutely. Beds are pretty small and continental breakfast is not recommended.

Excellent place! Even though it is good mainly for transiting travellers, it was worth every single moment to be there! Friendly and very helpful staff found our forgotten belongings and managed quickly to ship it to my place!

Budget hotel with quality service, good breakfast. Cleanliness is top notch, plenty of parking, just a bit outside the city so car always neded. There are a few restaurants nearby, also reachable by car.

Old building with massive bedroom overlooking the canal. Noisy road during the day but very quiet at night which was fortunate as there was no air con. Quite good breakfast with good coffee. Would recommend it if you're looking for a reasonably cheap stay.

Loved it - huge room, very clean, reception staff arranged for us to have an early breakfast so that we could catch our train. Fantastic hotel

Grim. Got a real Stanley Kubrick vibe inside - flickering fluorescent lights, creaky floors, creepy statues, etc. Decent pillows though

Clean basic hotel directly on the canal du Midi and 3 minutes walk from the station and bus stop. Easy access to city center. La Cité 20 minutes walk away.

Very OLD rooms. The furniture and toilets are so dated that they feel unclean, there is not even a shower, only a bathtub. The swimming pool is amazing and that is why I am giving a 3 starts rating

The staff are attentive and completely awesome. The menu didn't have anything that I would ordinarily eat, lots of snails and shrimp and foie de gras. A little too rich for my palette. It's me, not them.

Really nice! Beautiful, spacious rooms, very clean! The castle is beautiful! Also we had breakfast and it was amazing! I really enjoyed my stay here !

Nice restaurant in old castle. Very good price. 45 EUR for a four plate menu including wine and cafe.