Le Yaca Saint-Tropez Hotel

Mediocre hotel masquerading as a 5-star stay. Expect to check-in no earlier than 4pm, to be woken up by loud noises in the early morning, and for the concierge (Mohammed) to provide zero reservations for your entire stay. The room was okay, though pool and facilities were quite dirty. Ensure to double check your bill for random/incorrect charges before check out (ex. 100 EUR parking fees despite not having a car). This was easily the worst place we have stayed when visiting the south of France. We would recommend staying at a more legitimate/reputable establishment that can offer better service and a less stressful experience. It is unfortunate that prior reviews said otherwise, though we would agree with the frequent complaints about the concierge. Do not stay here if you expect any help with beach club reservations, as you will have to make those accommodations yourself.

Le Yaca may look like a five-star property on the surface—but the experience tells a very different story.

Yes, the location is prime—you’re in the absolute heart of Saint-Tropez. The rooms are nice, the Frette linens and Bvlgari toiletries are a nice touch. But beyond the aesthetics and luxury candles? The service is pretty awful!

Let’s be clear: the front desk staff are kind, and valet is efficient. But the concierge team is where this hotel completely unravels—especially Mohommad, the head concierge. He is rude, unprofessional, and actively unhelpful. If, for any reason, you’re not his “preferred guest,” you’ll feel it. Reservations? Lost. Shuttle? Delayed 30–40 minutes regularly. Requests? Ignored or made unnecessarily difficult. It's not just bad service—it’s intentional.

Compare this to places like Airelles, which are in the same price bracket: there, service is proactive, warm, and effortless. At Le Yaca, you’re left wondering why you’re paying five-star rates for four-star dysfunction.

Other things worth mentioning..
- Only six sunbeds for the entire hotel.. completely unacceptable.
- No elevator, so get ready to climb up steep stairs in heels after a night out.

There’s no excuse at this level. Sloppy is the word that comes to mind again and again. With proper management and better service, this could be SUCH a gem. But as it stands? Not worth the price, not worth the headache!!!!

Room so tiny the king bed barely fit 🛏️ — had to shimmy sideways to move. No space for a suitcase 🎒. Car valet parked without asking 🚗💶 (€60). “Complimentary” water? Only after 4pm ⏰ — if it comes at all. Ours skipped day two. €20 minibar water 💧😳. A/C didn’t work all night ❄️🚫. Took 3 trips to reception to sort it out. The hotel is in a charming old building, which unfortunately means you’ll hear every neighbour sneeze or stumble up the stairs — not great if you’re hoping for sleep 😴. And with no blackout curtains, you’ll be wide awake with the sunrise 🌅 whether you like it or not. 5-star price, 1-star experience ⭐ Manager’s checkout reply? “We sympathise.” So do I — with the next guests 🤷‍♂️