Aegli Arachova in Arachova

Just checked-out. Stayed 1 night with my teen ager son. A very bad experience. Can't stay more than 1night though rate was 333euro...
No service at all
Hospitality didn't arrive at Aegli yet....
Avoid with children also...

The expectations for this resort were higher but unfortunately they were disappointing.
-The staff was welcoming and polite.
- Starting with the pool which was no more than 20 degrees(not 26 degrees as is mentioned).
- Turning on the heating system but it didn't work, I asked and they told me that there was a system problem because a screw was broken, turning on the air conditioner but the old model with only one speed system and with a loud noise that didn't even heat the room but also with a noise that we couldn't sleep all night (we were with a 1 year old child).
- In the morning we met the Receptionist and told him about the heating situation and he said that there was no problem but the system was closed and in a voice he accused as if he was going to fire the person who was in charge of it and what he had told us and immediately he left and turned on the main heating system and the room heating changed as well as the towel dryer.
-Breakfast on the first day was served with some food that might have been left over from other days and an omelette after they said that we were few people in the resort. While on the second day a buffet breakfast was served like in any normal place.
-Walls scratched and not painted or repaired.
-A damaged plug from the wall surface and an extension cord right at your feet or very dangerous in our case with children is not expected and tolerated in such a resort.
-Hair dryer with bare strands and a connection of power cords to wish that from its use it can be very easily disconnected.
This has been my worst experience in all the resorts i have stayed in Greece and does not deserve those stars.