Tsilivi Beach Hotel Zakynthos

I am currently still staying at this hotel and have found myself to be isolated. The bar staff are lovely however the older lady who operates the snack bar is horrific and spiteful making vile comments. I have had to experience racism whilst eating dinner (again nasty comments and looks) or attempting to sit down in the communal arrears such as the pool from foreign guests.
If I ask a question to certain staff I automatically get snapped at…but have had to watch other guests be spoken to very nicely right in-front of me. It has been so bad a lady had to intervene and tell me and my family to sit with them as they also noticed the behaviour occurring.
Considering the amount I paid to come here it has been a week from hell and would not recommend this hotel as everyone should be treated fairly.
I attended a dinner at a 5 star hotel literally 3 mins around the corner and was treated so respectfully by both guests and staff, the people in the area are lovely; however the contrast is shocking.
The tv in the room does not work and the air-con unit is taped together.
I do not recommend!

My recent stay at Tsilivi Beach Hotel was a mixed experience, with several notable drawbacks that made it less enjoyable than anticipated. Despite the hotel's beautiful location and surroundings, there were significant areas that need improvement.

The hotel's beach was one of the biggest disappointments. Although the hotel is advertised as being on the beach, access to the part of the beach connected to the hotel comes at a steep price—20€ for two deckchairs and a parasol. This extra charge feels unjustified, especially since it is not mentioned upfront, detracting from the overall value of the stay.

The food options were another letdown. The menu remained largely unchanged throughout the almost two-week stay, leading to a monotonous dining experience. The variety of fruits was disappointingly limited, which was surprising for a hotel in such a lush, Mediterranean setting. Additionally, the drink options were underwhelming, with only six beverages available, all made with low-quality local ingredients, and a mediocre beer selection.

Another area where the hotel fell short was in transportation. There is no service provided for airport transfers, making arrival and departure less convenient for guests. This is a basic service that most hotels of this caliber usually offer, and its absence was notable.

The evening entertainment was particularly lacking. The programs were more of a hit parade of mediocrity, failing to provide any engaging or enjoyable experiences for the guests. This, combined with the other issues, made evenings at the hotel less pleasant.

On a positive note, the hotel's setting is undeniably beautiful, with stunning views of the beach and a pleasant pool area. However, these scenic elements could not fully compensate for the service and quality issues experienced during the stay.

In summary, while Tsilivi Beach Hotel benefits from its beautiful location, the lack of variety in food, poor drink quality, lack of transport services, and disappointing entertainment significantly detract from the overall experience. I would recommend looking into other options if you're planning a trip to the area.