Grand Hotel

Extremely attentive staff. The room had a view on the sea and it was very beautiful during the day but also during the night with the lights reflecting on the water.
Location, I would say perfect as it's in the city's center, and can easily reach the other towns of the cinque terre with the boat. Also the view from the sea is great, having the hotel easily standout makes you feel you are in a special place.
Finally, the breakfast, in my opinion is one of the strongest points of the hotel. Everything was of excellent quality and delicious making me want to eat everything all the time.

Incredible hosts! I don't write reviews unless something is beyond exceptional and I felt The Grand Hotel Portovenere was one of my best hotel experiences (and I have stayed at over 200 hotels) and deserved to be acknowledged!

My friend booked the hotel for three nights and we shared a room. The price of the hotel was more than I would usually pay and even though the room was not very big, it was simple, elegant and comfortable. However, The service from ALL staff was beyond anything I have every experienced (even at the Four Seasons hotels). From the front desk staff to the restaurant manager and severs, house keeping and maintenance, and general manager, EVERY SINGLE one of them went out of their way to create a magical experience where we felt taken care of. It was more than people doing their job and "trying" to be good hosts. It was the very nature of the individuals, so kind and genuinely excited to be of service.

Small examples: At dinner, the waiter suggested wine and when we hesitated, he brought out 4 different bottles for us to taste before deciding and was delighted to do it.

We had a small issue with noise from a storm our first night (not the hotel's fault) but the restaurant manager must have been informed because we were treated to a drink and dessert.

That night the wind was still insane and the hotel manager worried we would have another sleepless night offered us another room just to sleep in (away from the rattling wind)! He said he knew what a hassle it would be to pack up to change rooms mid stay and so we just took our phones and slept soundly. We didn't ask, he just offered truly wanting the best for our stay.
The breakfast (included in the price of the room) was absolutely of the highest quality but again, the staff was remarkable and would remember our order from the day before and ask if we wanted it again and before we realized we needed something, they would just be there, making sure we had everything and more. I have never seen anything like it. Smiles and joy and great energy from every staff we encountered.

This hotel should be up for a service award in the industry. Things often go wrong when you travel (bad weather, catching a cold, injury) but when you have a team that wants the best for you it makes everything better! P.S We used the spa and gym and had a massage, again a fantastic experience and facilities.

Hotel was amazing and staff were brilliant! Location is great. Breakfast as stunning as the views!

Excellent in all respects! Proximity to the sea is a big bonus!

My travel agent booked me here for a “da sola” trip. From the minute I walked in the door to my exit three days later, everything was perfect. The room was clean (housekeeping stopped by twice a day) and the bed was comfortable. I had a gorgeous view of the Bay of La Spezia and the village. The staff were friendly and helpful (especially Sarah at the front desk). Everyone I encountered spoke English (while I know some basic Italian, they made it easy for me). The location can’t be beat for catching a boat to Cinque Terre or for walking through the village to Chiesi San Pietro, Chiesi San Lorenzo, or Doria Castle. Porto Venere is a hidden gem, and this hotel was well worth the splurge.

A View In Portovenere
The hotel is in a perfect location. It’s a little outdated and small. But the people, the views and the food is what make it wonderful!

Excellent location overlooking the bay. Wonderful view. Try to take the room with the bay view terrace, I know it doesn’t come cheap but it is worth it. The rooms are extremely clean and the stuff is very nice.

My wife and I celebrated our 30th wedding anniversary and we spent two night here. The hotel is wonderful, the people very nice and helpful and the town is a great place to have base to then go on to explore the rest of the region.

Hotel and staff were excellent, parking under the Hotel. Everything in town was walkable, sone very nice some completely rude to us being American. Would not let that reflect at all on the hotel or location, we had a deck with a beautiful view of town and the small marina.

The hotel is a a the most beautiful spot. The views are one of a kind. 5 stars is a bit overrated for our liking. 4 or 4,5 would be more appropriate. It lacks a few things for a 5 star experience. The overall treatment could use a bit of improvement on that matter. The rooms are spacious and nicely decorated but not of the level you might expect in this price range. The stairways look a bit old f.e. Breakfast was great, certainly when you can enjoy it on the terrace outside when looking at the town and harbor. Overall is Portovenere a lovely place to stay and this the hotel to be.