1 433 $
Excelsior Palace Portofino Coast
🌍 Italy, Rapallo, Via San Michele Di Pagana 8
● Center: 720 m
🌞 Beach - 1 min
➊ 1 line
🧭 Coordinates 1361 EUR
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Rooms and prices
2 guests
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Superior Double room
Wireless internet, air conditioning and minibar
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Exclusive Double room
Wireless internet, air conditioning and private bathroom
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Classic Double room
Wireless internet, air conditioning and minibar
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Presidential Double Suite
Private bathroom
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Relax Double Suite
Private bathroom
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Double Junior Suite
Private bathroom
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2 281 $
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Classic Double Suite
Private bathroom
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2 351 $
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Deluxe Double Suite
Private bathroom
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3 041 $
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Description
This luxury hotel was opened at the dawn of the last century and quickly became a favorite meeting place of European high society, come up across the hill to the Riviera from all over Europe. Over the years it was visited by many famous people. Now the hotel provides the highest level of service, combining tradition with modern technology and comfort.
Built: 1901
Restored: 2013
Location: in the centre of Rapallo, with panoramic views of Portofino Bay, the international airport of Genoa is 30 km away.
Consists of a 10-storey building.
The hotel has 130 rooms.
Beach: own sandy, 50 m from the hotel (1 coastline), with club, pool and bar. Umbrellas and sunbeds for a fee.
On the hotel territory: 2 restaurants, 2 bars, hour reception, room service, Concierge services, conference centre, business centre, private dock, car rentals, panoramic outdoor pool, indoor pool
Attractions: boat rental and yacht, sauna, Hammam, Jacuzzi, gym, water aerobics, yoga (Pilates, stretching, personal trainer), boat trips, tour programs, scuba diving, tennis courts within a 15 minute walk, Spa with a full range of Wellness programs
For children: Playground, Babysitting
The distance to the nearest airport is 30 km.
Policies and conditions
- Pets are allowed on request. Charges may be applicable.
- Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.
- WiFi is available in the hotel rooms and is free of charge.
- Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
People 4 years old and over stay for € 105 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, PIN, Maestro, CartaSi, No prepayment
- Check in time: 14:00. Check out time: 12:00.
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Services and facilities
General
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Television in lobby
- Terrace
- Pharmacy
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Upper floors accessible by elevator
- Electric car charging
Rooms
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
Services and amenities
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Bottled water
Internet
- Free Wi-Fi
Transfer
- Shuttle
- Car rental
- Transfer services
Languages Spoken
- German
- Russian
- English
- Italian
- French
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Bike rental
- Billiards
- Hiking
- Sun Deck
Parking
- Parking
- Parking nearby
- Garage
Pool and beach
- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Seasonal outdoor swimming pool
- Pool facilities
- Beach/pool towels
- Private beach
- Next to the beach
Business
- Business center
- Event facilities
- Fax machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Diving
- Cycling
- Snorkelling
- Golf course
- Tennis court
- Fitness facilities
- Gym
Beauty and wellness
- Massage
- Beauty services
- Sauna
- Spa
- First Aid Kit
Kids
- Babysitting and childcare
- Family/Kid Friendly
- Kids' TV Networks
Pets
- Pets allowed
Health and Safety Measures
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Additional measures against COVID-19
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 670 m. It takes 10 minutes To the beach!
The distance to the sea is 320 meters
Street view
Google panorama
Video: Hotel Excelsior Rapallo Portofino Coast 5*Lusso Spot 60"
Map
Reviews
04.09.2024
This would be a 3(at best 4) start hotel in any other part of the world.
The basic rooms are extremely tiny. There is not enough room to open 2 suitcases in the room. Considering that they are charging 700+ euro+/night during high season, this is not acceptable.
The walls are also super thin and you can hear everything going on in the hallways and the adjacent rooms.
We wanted a toothpaste and the ones they gave us had expired in 2021!
There is a huge hill/stairs at the hotel entrance and no shuttle whatsoever. A small golf cart would've made everyone happier, but again customer service is not really their top of mind here.
Breakfast: The options are very limited and taste bad. The smoked salmon was black and about to go bad. Some of the tomatoes had already gone bad!
I am thinking that with the Google reviews and the 5 stars, this hotel ran a very good marketing campaign to achieve its status but it certainly does not live up to it.
We were very unhappy - definitely stay away from this property.
The basic rooms are extremely tiny. There is not enough room to open 2 suitcases in the room. Considering that they are charging 700+ euro+/night during high season, this is not acceptable.
The walls are also super thin and you can hear everything going on in the hallways and the adjacent rooms.
We wanted a toothpaste and the ones they gave us had expired in 2021!
There is a huge hill/stairs at the hotel entrance and no shuttle whatsoever. A small golf cart would've made everyone happier, but again customer service is not really their top of mind here.
Breakfast: The options are very limited and taste bad. The smoked salmon was black and about to go bad. Some of the tomatoes had already gone bad!
I am thinking that with the Google reviews and the 5 stars, this hotel ran a very good marketing campaign to achieve its status but it certainly does not live up to it.
We were very unhappy - definitely stay away from this property.
26.08.2024
I just love the vibe! Old charm and attentive service. The views are just magical. Only thing that could be better - arrangement of sun beds in beach club. Sun beds shouldn’t be booked with towels for the time they are not actually occupied. At least the ones that are close front by the water. And you could put couple more floating sun-beds - it was creat addition this year to find! Will be back! 🙏🏻
20.08.2024
An expensive negative surprise.
Upon arrival we had realized that the next 5 coming nights wouldn’t be as described by the hotel.
The premises were completely outdated, it felt like timetravelling back to the 1970’s;
The smell, the furniture, the old dirty dusty carpets full of stains, the decoration, the TV and most importantly the bathrooms (shower inclusive stains of mold) and the outdoor pool/beach area that needs a serious maintenance and makeover.
Charging people around 1000€ per night for a deluxe double room during high season and marketing an illusion of a 5 star palace hotel is just inappropriate.
On another note, the staff is really helpful and tries everything to make the guest’s stay as pleasant as possible.
Overall the hotel could have much more potential if the management would reconsider their current mentality and reinvest to catch up in time and hygiene.
We would certainly not recommend to visit this place.
Upon arrival we had realized that the next 5 coming nights wouldn’t be as described by the hotel.
The premises were completely outdated, it felt like timetravelling back to the 1970’s;
The smell, the furniture, the old dirty dusty carpets full of stains, the decoration, the TV and most importantly the bathrooms (shower inclusive stains of mold) and the outdoor pool/beach area that needs a serious maintenance and makeover.
Charging people around 1000€ per night for a deluxe double room during high season and marketing an illusion of a 5 star palace hotel is just inappropriate.
On another note, the staff is really helpful and tries everything to make the guest’s stay as pleasant as possible.
Overall the hotel could have much more potential if the management would reconsider their current mentality and reinvest to catch up in time and hygiene.
We would certainly not recommend to visit this place.
14.08.2024
It’s a very charming hotel in one of the most beautiful area with the sea and port Rapallo view. We want to thank all staff for a very good service! Breakfast the same as a dinner were tasty and well-served.
09.07.2024
We had an amazing stay at this hotel. The staff were unbelievably kind and hospitable (they upgraded our room since our room was not ready on time-shoutout to Marie). The drinks and food were great. Giuseppe from the bar takes care of you. The location is awesome- you’re within walking distance to downtown Rapallo which is very charming. I will definitely be coming back and I’ve already recommended this place to family and friends.
06.06.2024
A nice hotel , with a very classic Italian interior . The staff are friendly. Welcoming . Although the rooms are small , but the customer service and the housekeeping makes up for that . Rooms always clean on time , and the staff always at your service . The view itself is breathtaking , and you have nice views of the sea and mountains as the hotel is located uphill .
The old town is a walking distance of around 5-10 minutes depending on your pace, and you just need to walk down the steps and on return it’s a few steps uphill .
Great people great service . Thank you .
The old town is a walking distance of around 5-10 minutes depending on your pace, and you just need to walk down the steps and on return it’s a few steps uphill .
Great people great service . Thank you .
25.05.2024
breakfast has very little choice and is the same everyday. Only one type of scrambled eggs from warm dishes. We asked for something else, so the waiter got angry. The better rooms are small and outdated, need renovation. We were celebrating a special day and asked for a nice view, but there was construction going on downstairs and we could hear noise. The place is beautiful, very clean everywhere, lots of artwork in hotel.
08.05.2024
Very nice hotel with tons of worth museum artwork, the staff was very friendly with us and our dog, the room was beautiful with splendid view on sea and city on the balcony. Bed was very comfy and king size. Amenities could be better brand and flat tv was without Netflix or airplay. Nice breakfast. Heated infinity pool was a must as well as jacuzzi with Portofino lighthouse view. 10min wal from city
27.04.2024
To start,thanks Signor Marco for finding us a beautiful restaurant and for all the information that he had given.
Location was perfect!!
Staff was so helpful.
Rooms were clean and everything was perfect.we wish to come here multiple times.
Location was perfect!!
Staff was so helpful.
Rooms were clean and everything was perfect.we wish to come here multiple times.
07.03.2024
Beautiful hotel and very nice staff. We stayed in this hotel in February and were offered an upgrade to a room with a sea view. Really really nice room and views. We totally recommend it. Breakfast was also good. It was just a pity that the beach club area was closed but we understand it was because of the season.
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Frequently asked questions about Excelsior Palace Portofino Coast
How much does it cost to stay at Excelsior Palace Portofino Coast?
The cost of living in Excelsior Palace Portofino Coast depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Excelsior Palace Portofino Coast to the nearest beach?
It takes 10 minutes to reach to the nearest beach.
What are the check-in and check-out times at Excelsior Palace Portofino Coast?
Check-in at Excelsior Palace Portofino Coast is possible from 14:00, check-out is until 12:00.
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