The excellent service, nice, kind, helpful, open minded with welcoming attitude and readiness to make guests' stay pleasant. The food, natural, not artificially processed, delicious, mouth-watering, highest quality served with sincere hospitality spirit. The spa area gives opportunity to heal and restore your body and soul. Just outstanding.
In addition, I am willing to remark the will, readiness...
Rooms were nice and clean, the appartment complex included a simple gym and games hall with billiard and games.
We totally loved the breakfasts and dinners here.
Wellness is fine, although a bigger sauna and cooling room would be appreciated. as it is in common space with the swimming pool, you have to wear swimsuit and guests often visit sauna right from the pool, this is not how it should be:)
Excellent location near the spa park. Nice rooms well equipped. Excellent food in the form of a buffet for breakfast and dinner or a la carte. Service is slower with poor English. The wellness is not bad, but from 19:00 unattended and suffering from a lack of towels and rude guests who occupy the whirlpool for 60 minutes and at the same time block the sunbeds.
Really great hotel, with unbeatable location in Polanica. Lavish buffet breakfast with home made products (ham, pate, bread, cakes, smoked trout) ...were absolutely delicious ! I also enjoyed a cup of coffee on an outside terrace overlooking the Zdrojowy Park, one of the main attractions of the city. Can also recommend Ania in SPA for facial treatments :) It is a place where the staff truly care about...
I am absolutely convinced this hotel is the best to spend time at. The welcoming attitude of Staff, ready and open to support guest any time in any matter, the high quality food served, varied and delicious, atmosphere of piece, warmth, relax, also in the spa area, facilities for children for any weather may be, makes me want to come back again with my family.
After this year visit, I can confirm...
We had a great stay in the apartment. Place was new, super clean and comfortable. Underground parking is a great option in cold weather. Location can’t be better if you want to be in the town centre , walking distance to all restaurants and the park. We rented a one bedroom apartment on the ground floor. As we travel with our toddlers, the outside patio and playground was a great bonus.