Bukowy Park Hotel Medical SPA
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Rooms and prices
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Description
In this hotel 38 rooms.
Policies and conditions
- Children of any age are allowed.
Children up to and including 2 years old stay for 20 zł per person per night when using an available cot.
Children up to and including 11 years old stay for 80 zł per person per night when using an existing bed.
People no matter the age stay for 120 zł per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Private parking is possible on site (reservation is needed) and costs PLN 50 per day.
- Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, Maestro, UnionPay credit card, No prepayment
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Outdoor furniture
- Upper floors accessible by elevator
- Allergy-free rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Slippers
- Toiletries
- Accessibility features
- Iron and board
- Ironing
- Laundry
- Safe-deposit box
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Vending machine
- Packed Lunches
- Bottled water
- Kettle
- Free Wi-Fi
- Airport transportation
- Area shuttle
- Transfer services
- German
- English
- Multi-language staff
- Polish
- Tour assistance
- Library
- Bike rental
- Barbecue grill(s)
- Hiking
- Picnic area
- Barbeque
- Sun Deck
- Parking
- Swimming pool
- Spa tub
- Beach facilities
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Fitness facilities
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- Playroom
- Children's playground
- Babysitting and childcare
- Ski storage
- Skiing
- Pets Not Allowed
Video: 30 sek kulinarnie - Hotel Bukowy Park Medical SPA Polanica Zdrój
Map
Reviews
In addition, I am willing to remark the will, readiness to meet, solve and overcome any inconvenience which may always appear, putting the guest 's comfort at the first place.
To be fully recomended.
We totally loved the breakfasts and dinners here.
Wellness is fine, although a bigger sauna and cooling room would be appreciated. as it is in common space with the swimming pool, you have to wear swimsuit and guests often visit sauna right from the pool, this is not how it should be:)
After this year visit, I can confirm readiness and will to solve, meet and compensate any inconvenience which may always appear having the guest comfort at the first place.
Unfortunately, already the first evening we learnt that the Hotel offers dinner only until 7 PM and at latest 8 PM we had to leave the dining room. Even no bar where to stay, so no other chance than to retire to the room. This was NOT what we expected for our holidays: to spend pleasant time together in a nice Restaurant or a Bar of a 4*Hotel, of course until late evening, before to retire in our room. So on December, 31st morning, we decide to leave one day earlier than booked. I asked the reception to have a meeting with the Manager in order to ask about refunding or other compensation. No feedback. At the Silvester Night we spent the evening until 9:15 PM in your Restaurant and than where forced to move to our room. With our 2-years old son we were not in a position to move outside, and there were not other places close to the Hotel where to stay.
We booked a Hotel and not an apartment. A Hotel is a place that offers services like a Restaurant and a Bar, or at least some pleasant rooms or area where to stay, and not only until 7 or 8 PM in the evening. A 4*-Hotel the more. This is what every guest can expect from a structure like yours. On top there where several other deficiencies in your Hotel I even don’t mention. Our decision to leave one day earlier was motivated by this unsatisfying situation.
Now, after haven’t had any answer from the manager, at the departure on January 1st morning, I asked the receptionist to get refunded the last night or to compensate this amount with the extra spending of our stay. The answer was: no way. Even at my request to have another compensation, partially or by a voucher, I was rejected. Sorry, but this is not the way how to deal with (motivated) complaints! I can assure to have traveled a lot worldwide and to have stayed overnight in many Hotels, also in Poland, but such a treatment never happened to me.
BUSINESS LESSONS FOR THIS HOTEL: when a guest has a (motivated) complaint and asks for refund or compensation, you CANNOT reject it fully without ANY COMPROMISE OR ALTERNATIVE PROPOSAL - ANYTHING! Always offer your client a compensation, even if limited.
Frequently asked questions about Bukowy Park Hotel Medical SPA
How much does it cost to stay at Bukowy Park Hotel Medical SPA?
The cost of living in Bukowy Park Hotel Medical SPA depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the Bukowy Park Hotel Medical SPA?
You can book Other, Standard room, Standard Single room, Standard Single room with balcony, Standard Double room, Standard Double room with balcony, Classic room, Classic Single room, Classic Single room with park view, Classic Double room, Classic Double room with park view, Apartment, Apartment with view, Apartment with balcony and with park view, 1 Bedroom Apartment in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Bukowy Park Hotel Medical SPA?
Check-in at Bukowy Park Hotel Medical SPA is possible from 15:00, check-out is until 11:00.