Hotel Bulwar in Torun

Disappointing Stay - False Advertising of Air Conditioning Made for a Sleepless Night

My recent stay at Hotel Bulwar in Toruń was unfortunately a great disappointment, primarily due to a significant discrepancy between the hotel's advertised amenities and the reality of our room. We booked this hotel specifically because it was advertised as having air conditioning, a feature we considered essential for a comfortable August stay.

Upon entering our room, we were immediately hit by a wave of stuffy, hot air. The room was uncomfortably warm, and to our dismay, the "air conditioning" was either nonexistent or completely non-functional. It was a miserable and sweaty experience. We quickly realized we had a difficult choice to make: either bake in the stuffy, still air or open the window.

We chose to open the window in a desperate attempt to get some air circulation. However, this immediately brought in another problem: noise. The hotel is situated near a lively bar, and the loud music and chatter from outside made it impossible to sleep. We were caught between a rock and a hard place—either a hot, stuffy room or a noisy one.
The combination of the sweltering heat and the relentless noise made it nearly impossible to get any rest. We spent a frustrating and sleepless night. It's truly a shame, as the hotel's location is lovely and the staff seemed pleasant, but the false advertising of such a crucial amenity completely overshadowed any positives.

Hotel Bulwar should be upfront and honest about its room features. Without proper air conditioning and with the noise from the nearby bar, the room was simply not fit for a comfortable night's stay during the summer. I would caution future travelers to be aware of this issue before booking.