Moonhut Bungalows Mini-hotel

Stealing from the locked safe! Be aware! Somebody has an extra set of the keys from bungalow A7 and its safe box (both have cheap padlocks). There are no video cameras on the premises except the restaurant and the parking lot so there is no chance to find out who had been entering your bungalow while you weren’t there. We realized that some money were missing ONLY because the thief broke the zipper on my waist bag with credit cards and we decided to check the envelope with money, otherwise we wouldn’t spot the missing bill almost right after it happened. (they stole only one 100-dollar bill out of 6 to make it less obvious, didn’t touch any other currency, but couldn’t close my wallet properly and partially broke it) The police report was made. The owner of the hotel replied to my email (one day later) like “we don’t have the spare keys from the safe box” (I could show him how to get one if he was there, but at the property was no manager, no receptionist, and there is no phone only owner’s email). The total lack of control at the property leaded into the situation we experienced. 1. Please don’t use the padlock they provided, buy your own! 2. And check your belongings in room on regular basis. If you suspect that some money/goods were missing from your room or locked safe inform police and your aggregator immediately. The bungalow we stayed at was fine. Yes, it was really outdated, but we knew what we were booking. For two days of our stay there was no cleaning service. During the day it gets super hot inside and the fan isn’t capable of fixing this issue. Only in the evening when you open both windows and turn on fan the bungalow cools down. The noise of the crickets is insane, very loud. The beach was good, the territory was clean. We didn’t complete our stay for obvious reasons and had a hard time finding another hotel for decent price. Also we had to spend time on making police report, contacting Agoda, our insurance company etc. I DO NOT RECOMMEND this hotel. Avoid!

We shortened our stay, also losing our money, and looked for another one. Fugitive staff, rare room cleaning, a request for information on a tour was answered: "go on Google!". The bathroom in the (cheap) bungalow was bad. Only positive nights: the fixed masseuse who is a sublime professional! Only for that we are sorry. Standard restaurant.

Rooms are dirty, sheets have the markings of bed bugs, spots of blood etc. Definitely would not stay here again. Staff are also pretty rude and service is very poor