9.8
Excellent
220 $
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Dusit Thani Laguna Phuket - SHA Extra Plus

🌍
Thailand, Bang Tao, 390 Srisoonthorn Road, Chengtalay, Phuket
● Center: 1.9 km
🌞 Beach - 0 min
➊ 1 line
☎ Phone: +66 76 362 999Show
🧭 Coordinates
7553 THB
Dusit Thani Laguna Phuket - SHA Extra Plus
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Dusit Double Club room
Dusit Double Club room
Private bathroom
Beds:
303 $
Landmark Double Suite
Landmark Double Suite
Wireless internet, air conditioning and private bathroom
Beds:
375 $
Dusit Double Suite
Dusit Double Suite
Private bathroom
Beds:
433 $
Deluxe Double room with lagoon view
Deluxe Double room with lagoon view
Private bathroom
Beds:
Deluxe Double room with sea view
Deluxe Double room with sea view
Air conditioning, minibar and private bathroom
Beds:
Premier Double room oceanfront
Premier Double room oceanfront
Private bathroom
Beds:
2 Bedrooms Lagoon Pool Villa
2 Bedrooms Lagoon Pool Villa
Wireless internet, air conditioning and private bathroom
Beds:

Description

Luxury hotel with high level of service. Decorated in neo-colonial style with elements of Thai architecture surrounded by tropical gardens. The hotel grounds is an extensive Park area, which overlooks the sea and is washed on two sides freshwater lagoon. Recommend for couples, middle-aged and older, and families with children.

Built: 1987

Renovated: 2012

Location: 24 km from airport, 21 km from Patong beach, the two-kilometer coast of Bang Tao beach on the West coast of Phuket, on the beach.

Consists of two 3-storey buildings and villas.

Total area: 115 of 200 m2.

The hotel has 252 rooms.

Beach: private sandy beach on-site public beach in 30 m from hotel, the first coastal line. Umbrellas, sunbeds, mattresses, towels – free of charge.

We accept credit cards: Visa, MasterCard, American Express, Diners Club, JCB.

Deposit on the arrival day!

Dusit Club Privileges:

  • daily Breakfast (buffet)
  • fruit in room daily
  • welcome drink on arrival
  • soft drinks in the mini bar (free)
  • Concierge service 24 hours
  • evening pre-dinner drinks at Horizon Lounge from 18:00 to 19:00
  • daily afternoon tea from 15:00 to 16:00
  • late check out until 16:00 (according to availability)
  • free use of Internet throughout stay
  • free local phone calls

On the hotel territory: business center, hairdresser, Spa, dry cleaning, pubs: 1, conference rooms: 6 (15-256 pers.), gift shop, free wifi, restaurants: 4 (Thai, Italian and international cuisine), Laundry, café 1, safes for valuables (at the reception, free), swimming pools: 1 (open), pool towels: free, the library (and video library), pool umbrellas, sun loungers: free Shuttle bus to Patong beach and Phuket town (3 times a day, for a fee)

Attractions: mini Golf for a fee (3 holes), cooking lessons for a fee (Thai cuisine), rental of tennis rackets and balls are chargeable. charge, tennis lessons on charge, Billiards for a fee, bicycles, badminton free of charge (equipment rental for additional fee), Windsurfing lessons paid, free gym, horse riding charge, Jogging track for free (on site), Golf fee (18 holes, outside the hotel), video games paid, beach volleyball, water sports with charge (on the beach, belong to the 3rd company), yoga chargeable, table tennis, Thai massage paid, free tennis court (2 courts)

For children: children's menu in the restaurant, children's Playground, games room, children's pool: Yes, kids club (4 to 12 years, free), Babysitting services: on request, baby cot: on request

The distance to the nearest airport is 24 km.

Policies and conditions

  • Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    Children from 5 years old to 12 years old stay for THB 2,137 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Pets are not allowed.
  • WiFi is available in all areas and is free of charge.
  • Free private parking is possible on site (reservation is not needed).
  • Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro, No prepayment
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Air conditioning
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Chapel
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Outdoor furniture
  • Reception desk
Rooms
  • Non-smoking rooms
  • Room service
  • Interconnecting rooms available
  • Family room
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Alarm clock
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Restaurant
  • Snack bar
  • Coffeemaker
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Car rental
  • Airport transportation
  • Transfer services
Languages Spoken
  • German
  • Russian
  • English
  • French
  • Multi-language staff
  • Chinese
Tourist services
  • Tour assistance
Recreation
  • Library
  • Bike rental
  • Barbecue grill(s)
  • Mini golf
  • Nightclub
  • Hiking
  • Barbeque
  • Sun Deck
  • Ping-Pong
Parking
  • Free parking
  • Parking nearby
Pool and beach
  • Swimming pool
  • Indoor Pool
  • Outdoor pool
  • Water sport facilities
  • Private beach
  • Next to the beach
Business
  • Business center
  • Event facilities
  • Fax machine
  • Conference Hall
Sports
  • Windsurfing
  • Table Tennis
  • Tennis court
  • Fitness facilities
  • Golf course (within 3 km)
  • Gym
Beauty and wellness
  • Doctor
  • Massage
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Kids club
Pets
  • Pets Not Allowed
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Street view

Google panorama

Map

Reviews

Cleanliness
Location
Price
Services
Sleep Quality
Room
09.12.2024
We were put in a room where the ventilation just did not work. there was condensation all over the floor to the point that it was slippery to walk on. The furnishings were also very old.

We asked if we could PAY for an upgrade but the concierge did not even bother checking and just told us they were full. Even though I can see multiple rooms available for booking online for the next couple of days. They put us in another similar room on the other side of the building that was for their members, it's slightly newer but not very different. But at least the air conditioning works.
Overall the hotel is quite dated and feels nowhere near a 5 star property that it claims to be.
11.11.2024
I was very impressed with our 8 nights at the Dusit Thani, contrary to the rather disappointing reviews posted here.

The hotel is low-rise, open to the air, and with access to the beach. Built in 1987 it's still got the original charm, with rooms on the ground, first and second floors. When we stayed they were re-roofing the lobby and replacing the glazing, and also redoing the Laguna Cafe, which was the only restaurant closed during our visit.

Service was impeccable. Rooms were clean and kept clean throughout our stay. Pool was surrounded by new pool chairs (except a few older ones in the corners) and the towels were fresh and new. For pool service there were buttons to press, and you brought glass water bottles from your room.

Breakfast and all restaurants were superb and the prices were well in line with other places down the beach.

Bathroom was small, even when we stayed in the Landmark Suite, but had everything we needed.

You're at the edge of the Laguna development (made by the Banyan Tree Group) but there's a small shopping centre close by with an ATM and a supermarket, and the real village is about 15 minutes walk away. If you walk left down the beach you get to the public beach and the massage, bars, restaurants and beach clubs.

Yes, there is building work ongoing on the beach side, just on the North end of the hotel. The Angsara is building a new restaurant which should be finished pretty soon. From the hotel itself we heard nothing.

For sure will go back!
03.11.2024
A Luxurious Beachfront Resort

Dusit Thani Laguna, Phuket is like heaven just on the beach. We spent two nights there in the month of October’24. The lounge and reception area were vast and very cozy. They welcomed us with authentic Thai hospitality and helped us a lot to get early check in which was much needed after an overnight journey. We were at sea view room, very spacious with a balcony overlooking the sea. Room was very well maintained, with all modern facilities, bath amenities and a bathtub. They have a fantastic beachfront restaurant from where you can enjoy spectacular sunset in Andaman sea. The restaurant also arranges live music at night… overall ambience was super cool and romantic. The lawn was vast with a large pool. Evening views of the resort were just amazing. The breakfast spread was good though Indian and vegetarian options were relatively less. Overall is a very luxurious beachfront resort for vacations of any purpose.
20.10.2024
A 5-Star Hotel with Service Beyond 5 Stars

For companies and businesses looking to hold meetings or events in Phuket and want accommodation right by the sea, I highly recommend this place.

What you’ll get: Excellent service from hotel staff who are knowledgeable, efficient, and quick. You won’t need to explain much, and they’ll get everything right without causing you any frustration on the day. (Normally, we work through an agency that liaises with the hotel, but this time we dealt with the hotel directly.)

Contact Khun Kang or Khun Noom directly—trust me, they’re great, no exaggeration.

The hotel is surrounded by lush greenery, offering a touch of nature, and it’s conveniently located not too far from the airport. The newly renovated rooms are fantastic.
02.09.2024
The service was 10 out of 10 however the rooms were not as advertised. We originally booked the villa which was advertised almost like a single level villa. However it was three levels with the pool at the top the kitchen and lounge room in the middle and the bedrooms on the bottom floor, which was quite inconvenient, especially travelling with a toddler. We then requested to move to a smaller room so we moved to the landmark suite which was nicer for us compared to the villa. However the lighting was very poor. The room had ants in the bathroom and the decor was very outdated. Again, it did not look like the pictures on the website. I personally wouldn’t say that this is a five star hotel as I have previously stayed at five star hotels and this wasn’t exactly aligned with five star expectations. The service is truly great and the staff are very accomodating but this and the view is what stood out for me. The pool is average and needs some updates as do the sunbeds that have holes in them and are torn. I don’t believe that this hotel should be advertised as 5 star until renovations are finished and furniture is updated. I probably wouldn’t stay here again which I feel horrible writing because the staff were so great. Thank you to the accommodating staff for their services, we really appreciate it.
25.08.2024
The bedroom is okay, the bathroom is good, and the bed and pillows are comfortable. There are two breakfast dining areas with varying options. The atmosphere is quiet, making it ideal for true relaxation.
20.08.2024
Location : Wonderful if you are seeking the beach on your door step and some quiet. If you are looking for a wide selection of shops and restaurants, then this is quite a distance from the Old Town or city area, and taxis + ride-hailing is not cheap (e.g. it cost 200 Baht to go to the nearest large supermarket/restaurants area called Porto de Phuket, even though it is only 1.8km away)

Hotel buildings/rooms: It's evident from the structure and grounds that this used to be a grand and luxurious hotel.
The room we stayed in (the Landmark Suite) was spacious. However the age is evident - from the stained marble floors, cracked wooden doors. The TV had no option to mirror or Netflix installed. Like other reviewers mentioned, there is a strong musty smell, whether from the sewerage outside or the moldy air-conditioners.
Upgrading works are ongoing and hopefully they will restore the hotel to its previous glory.

F & B : The breakfast selection was great and the staff were courteous and professional. I am still amazed by the main staff at the eggs/waffle/noodle station - he could remember the orders perfectly (I ordered 2 different selection of ingredients for 2 omelets)
The cocktails at the bar were good, and again the staff there are friendly and warm.

Other than 1 reception staff who was a little rude and unhelpful, everyone we came across was very helpful, kind and friendly. The service of this hotel makes it 5 star, even if the current state of the hotel is not.
19.08.2024
I had a wonderful stay at Dusit Thani Laguna Phuket. The service was outstanding, especially from Sonthay (Sonya), who went above and beyond to make my stay funny and joyful. Also her coworkers and all the staff in the hotel extremely kind and always with an smile. The room was spacious and offered beautiful lake views, and the breakfast buffet was diverse and delicious.

The beach was pristine and perfect for relaxation. While the resort is a bit far from the main streets and there was some construction, these were minor issues compared to the overall experience. I highly recommend this resort for a peaceful and luxurious stay in Phuket.
05.05.2024
Very well located, next to a small Laguna mall and not far from the high street of Bang Tao. Last time we stayed was in 2016 and I have to say the service remained brilliant but the hotel premises and grounds need a refurb. The sunbeds on the beach look awful and the beach atmosphere is affecting by the scruffy looks more generally, same goes to the main restaurant and general grounds and buildings. However, in this place, you are guaranteed the most beautiful sunsets and warm sea, plus lots of local food options just steps away. Hotel restaurants are amazing - you are going to love both - extremely attentive service and delicious food.
07.09.2021
Great hotel experience, the service was excellent from management to the staff. Everyone was so friendly.

Each evening, housekeeping would bring a different Thai snack or Thai drink to the room with a handwritten card. Nice touch.

There was a always a variety of food to choose from at the restaurants, they would switch it up between Thai, Southern Thai, Western, and regional options. The French toast at the breakfast buffet is highly recommended.

Unfortunately, during the few days I stayed there, the weather was overcast and rained hard. As far as I know, the hotel can't do anything to change that. The main areas and rooms were nonetheless comfortable. All the rooms face sea-facing balconies and wide windows for when it's raining. The landscaping is also nice, when you step out of the room door on the other side, you are surrounded by the vines and calming vegetation.

When a more normal time returns to Thailand, I would be interested to check out the many activities that the hotel offers. And hopefully, will be able to enjoy the sunset at a future time.
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Frequently asked questions about Dusit Thani Laguna Phuket - SHA Extra Plus

How much does it cost to stay at Dusit Thani Laguna Phuket - SHA Extra Plus?

The cost of living in Dusit Thani Laguna Phuket - SHA Extra Plus depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is there anything special for children in Dusit Thani Laguna Phuket - SHA Extra Plus?

Dusit Thani Laguna Phuket - SHA Extra Plus offers Children's playground, Kids' club and Mini golf specially for kids

What are the check-in and check-out times at Dusit Thani Laguna Phuket - SHA Extra Plus?

Check-in at Dusit Thani Laguna Phuket - SHA Extra Plus is possible from 14:00, check-out is until 12:00.

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