Boujis Boutique Resort

Overall, the most disappointing thing to me was service. I also saw the waiter several times just throwing trash right over the balcony of the restaurant to the beach and area below the restaurant including Christmas decoration stuff he was done with an coasters that seemed to be made of some sort of plastic. No idea why they wouldn’t take more care to keep clean their own environment. I also walked by the open view kitchen to see a lady spitting directly on the floor. We had a Christmas Eve dinner reservation for 6:30pm. Our food was ready at NINE, a two and a half hour wait for dinner with a set menu. Around 8:15 I asked if they could just deliver our food to our room (we paid over 200 USD for two for this meal) and a nine year old boy was starving and the table next to us had started smoking and putting out their cigarettes in the water glasses - at that point I thought at least I’ll try and distract him with a movie while we wait. I asked several times if food was coming to be told it would be there asap and it to not come. After over an hour and a half as we made our way to our room I said please just tell me if it’s going to be much longer so I can just order delivery and feed this child. They promised me ten more minutes for it to be another 35 and didn’t even bring the dessert. All of that to charge us full price for a meal we didn’t even get the entirety of. At minimum just a, “hey we’re really sorry about how service went, we’re going to provide a small discount to account for that, or let us deduct some for the dessert we didn’t even provide” would have been a good start. I can’t imagine what was going on in the kitchen to have caused that kind of evening and I’m sorry for those who were working it, but really terrible experience as a guest and more so with a child. Rooms were also not well cleaned- even when requesting the cleaning service. One of the showers had no hot water either. Pretty noisy from the street, don’t plan on walking anywhere but we were able to take short taxis to all destinations.

This resort is overrated for its price!!! Location is really bad, 10 meters away from a 4lane highway. With noisy traffic day and night. See picture. We asked for a more quiet room but staff could not help us. We had deluxe villa with ocean view for 5 people at a rate of 7000TBT. Real ocean view’ is different from advertised see picture! You can’t get anywhere without a taxi. Walking is impossible because of busy highway. Restaurant has nice oceanview but triple prices what we were used to in thailand.