Namaka Resort Kamala

Terrible hotel everything was old, eerie(u interpret this) and dirty. I had to check out 1 day earlier and I gave them a chance for service recovery but they did not want to refund me that 1 day. I would have left immediately but I went for a full day tour and only realised how terrible the place is when I was back late at night. How is this 5 star in trip.com? The shower curtain was dirty with insects and hanged up in that manner as seen in the picture when I checked in. There is no secondary lock and the peep hole was dirty so can’t see clearly who is outside. You have to open the door to look who is outside the door. The safety deposit box was locked and I cannot use it. I didn’t bother to use it because the deposit box is not attached to the cupboard so defeat the purpose of a safety deposit box if someone can carry it away. The toilets were dirty with cobwebs and insect eggs at the side. Room smell like damp cloth. The ceiling had a gap as the vent was not affixed on properly. The rooms were far away from the reception and you have to take a bus to the nearest beach. When you check out , you can either wait for the buggy to pick u up or drag your luggage up and down the steep slopes to check out. Staff were not very good with English. Nice lobby and view though.