Princess Kamala Beachfront Hotel - SHA Extra Plus

THIS IS NOT A 5 STAR HOTEL. I honestly can’t even give it 4 stars. The rooms are dated. The pool is in disrepair and the breakfast is serviceable at best.

Our room was infested with bugs so requested another room. The guy at the service desk said they will send someone to clean it up and if the bugs came back they would give me another room.

And of course the bugs came back within literal minutes so they gave us another room which they should’ve done to begin with. I felt like I had to prove to the staff that there really was a big problem.

I give the breakfast a 6.5/10. The omelette station was good. The only saving grace.

Dispute the bug situation, the staff was very friendly but I’ll give them three stars. The fact that they didn’t immediately switch rooms for me ruined the experience.

The hotel is okay if you can get it for cheap. Don’t expect much though.

The princess Kamala Beach resort is a beautiful oasis like property. The mature trees are fabulous and the best thing about the property to me. What I didn't like was the poor choice of materials for the remodel. Now, in a time of climate change I don't understand why one of the pools would be tiled in black. Also there's two color themes at this resort there's a neutral tile scheme and then there's a black and white scheme. The black and white scheme increases the heat significantly off the pavers. There's also black paint on all the railings which makes them too hot to touch. We know that asphalt, tile color and other forms of surfaces increase the heat from 20 to 60°F higher than the ambient temperature. In Phoenix Arizona last year 100% of the burn ward was filled up with people that fell on hot asphalt. With that in mind I don't understand why the princess Kamala is painting their railings in black, putting in a black and white floor with a black border and having a black tiled pool. Neutral tones don't get as hot. The pool deck is so hot we couldn't walk barefoot on it. Lastly, my room, 328 has the bathroom glass door hanging incorrectly so it opens inward instead of outward. It consistently knocks off the handheld shower head. If you are a large person you wouldn't be able to get in and walk around the door to close it. Both the shower head and the two pieces of artwork are hung over 6 ft off the ground instead of at eye level. That means that the shower is shooting up over my head, I'm 5'7. I had to stand so close to the wall , water seeped between the glass and the wall since there is no silicon gasket and moved out onto the sink stand as well as the shelf around the toilet. The artwork was also placed between the TV and the sitting area instead of over the sitting area which made no sense whatsoever. The attention to detail is completely missing. Lastly the new flooring they put in has several quarter inch gaps between the vinyl plank. The quarter inch gaps will quickly fill up with dirt. In addition the vinyl flooring is on a one two pattern instead of a one five pattern so all the seams are very obvious. Again, a complete lack of attention to detail. It's too bad the resort is large in size and again has mature trees and has such unique possibilities but with this current owner I can't see it ever reaching its potential.

After reading the reviews, I regretted my decision to stay here, especially as I was travelling with family. However, I have been pleasantly surprised! Okay, it's not a 5 star resort, so forget it if that's what you want. The rooms are standard, but cleaned every day, have hot water, and the beds are comfortable! The staff speak a little English but they are attentive and very nice to you! The pool is cloudy, but we swam safely for 2 weeks and no issues! The beach is across the road, this is fine and takes 2 mins to get there. You will be happy here. it's a huge resort and offers a safe and comfortable stay. I would recommend it as a family. However, it's not 5 stars, so just bear this in mind when you book. Location is perfectly situated next to restaurants and a small night market.