Ilica Hotel Spa & Wellness Resort

It is the 3rd times I been coming to this hotel. Very professional staff very welcoming, helpful. And especially there is a pretty girl who is guest relations Sultan, she is very friendly and kind. Very professional. Best customer service away. Will be definitely coming back.

Our stay in ilica hotel was highly expectational! The staff were friendly, and the room was beyond comfortable. Thank you too Sultan who was very helpful throughout our holiday and Omer who was an extremely nice waiter

Stayed here first day of Bayram and checked out on the 3rd day. This was our second time visiting and we will return next year for a longer stay. We loved having 3 major attractions in the same location: thermal spa, sandy beach and waterpark all within short walking distances.
Some things that can be improved:
*Rooms need to be vacuumed better, my husband stepped on a piece of glass the minute we took off our shoes inside the room.
*The semi-inclusive concept works with the EXCEPTION of not including soft drinks in the dinner service. Go ahead and charge for the expensive hard drinks and liquor, but soft drinks should be included.
*We paid for 4 adults however, the room only provided cosmetics and towels for 2. The guest shouldn't have to request extras after having already paid in full for 4 adults, this information should be shared with housekeeping that there are 4 adults staying in the room.
Some tips for future guests:
+There is a short cut to the beach from the spa but it isn't marked. It's right by the sliding door leading to the outdoor thermal pool.
+There are currently 3 functioning jets inside the indoor thermal pool that are very beneficial to massage lymph nodes and muscles. However, please limit use to 10-15 minutes max. It is very awkward to approach people hogging the jets for hours.

I have visited many hotels in Turkey but this one is very special. Very clean room, polite staff, delicious food and unbelievable views.
Highly recommended.

Our stay at the hotel was truly exceptional! The staff, notably Zeynep, was super friendly and went above and beyond, making our experience memorable. The massages and Turkish baths were the best we've ever tried, the food was delicious and the thermal bath added to the overall fantastic experience. Altogether, we had a lovely and worry free time with family. A big shout-out to Zeynep for her terrific job in helping with the room upgrade and hosting us. Thank you for creating such wonderful memories.

The hotel is located near Alaçatı at a location basically called Ilica and is right next to a radisson blue hotel. It’s got a wonderful view of the sea, has a private beach, and several outdoor pools for children and adults. They also have a small water park which I believe should be free of charge for hotel residents but within the 5 times we went there, the guy at the door asked us to pay twice that we didn’t pay because my Turkish friends talked to him. But they probably charge foreigners who may not be able to speak Turkish. The restaurant at the hotel is quite nice and pleasant. I loved the breakfast and the staff at the kitchen are very friendly. They also provide an indoor pool which you can use if you don’t like to go outside.

We has an amazing time here. It was our honeymoon and upon arriving, we had a bit of an issue with the air conditioning not working but the staff were very good at trying to resolve the issue. A special mention to Tulin in the restaurant who was very attentive and a complete sweetheart. Also to one of the chefs who made us lamb when we told him we could not eat beef. What a gem!

Overall an excellent stay at this luxurious hotel. Sea is very close and staff very polite. We will come again.

Found by accident, my wife and I loved it. Great for three days!