Riva Bodrum Resort- Adult Only +16

I will start with the good part of the hotel, we were a group of five young adults that stayed there for seven days during the start of October; The staff at the restaurant is very polite and works fast to attend the guests and their requests, there was one boy working at the reception that was really helpful with information also; The spa and massage staff were really kind and welcoming, that was overall the best part of our stay- the massage and sauna; the location is convenient, has nearby beaches and bus stops + a supermarket at a close proximity. So far, that had been the only proper part of the whole stay, the rest was not pleasant to say the least: The rooms are very outdated, there is black mold in the bathroom and shower, we had to shower with slippers each time. There are no lights on the ceiling of the rooms, the only ones are bedside lights that you have to plug in to use properly, the outlets are very inconveniently placed in the middle of nowhere on the walls, there is not an outlet close to the mirror besides on right above the sink which is a hazard on its own. Our room we stayed at had a practically unusable balcony, RIGHT next to the pool, first floor, the door could be easily opened from the outside out, we had little to no privacy whatsoever since the curtains only cover half the big windows that is pointed at the bar that’s FACING our room and the pool. There is no shelf in the shower to put your things at besides the sink, some of the towels they gave us were already used/dirty, the beds had hair on them from previous guests, the hygiene was practically non-existent if we hadn’t cleaned our rooms ourselves. The doorknobs are rusted and close/lock strangely, sometimes just open on their own when you’ve locked them, the walls are very thin to the point I hear the upstairs’ guest’s conversation as clear as if they were sitting right next to us in the same room; The pools are filthy and uncleaned, there were several tissues thrown in them and nobody bothered to clean them for three days straight as far as I have seen, the water from the shower that is supposed to be CLEAN and FRESH is salty as if coming from the sea itself and does not lather your shampoo at all, leaves you itching and feeling like you had just been at the beach instead of freshly showered. The food was good but most of the time there weren’t tables available to sit at and utensils were limited- you had to personally find a staff to ask for them. The ‘game room’ has not more than 5 fitness machines (only one of them worked) and two billard- that’s it. As a hotel manager myself- I would not give this hotel 4* in the standard of Turkey and for this price we had paid for it.

Definately wouldn't go back!

Just come back from 10 days with another couple in 50s. First night told not got any double rooms so 4 adults put in a family room which had no privacy or working doors to bathroom or main bedroom. Got seperated on 2nd day but our room was very basic with swelled laminate flooring from leaking air conditioning, which wasnt repaired while we where there. Tried to get compensation for shared room on 1st night during whole holiday but Manager and reception just fobbed me off which I wasn't impressed with.

On positive side great breeze and pools as on side of a steep hill between Gumbet and Bitez. 3 pools to choose from which was great during the day with 2 with bars near by. Food was ok for all inclusive but hard to get a table at peak times as only 1 area to eat.

Worse part was evenings. Locked out of restaurant at 9pm so have to walk around the back in the dark up crazy uneven stone steps through what seems like other people's patios to get back to our room and only area to sit was outside at sunset bar that had the loudest music I have ever heard.

There was literally no indoor sitting other than main reception which was 4 flights up from bar so not ideal. Loads of guests sat on pool lounges in almost darkness to get away from the music. We ended up in corridors playing cards out of the wind with our own drink as easier than going to bar down external crazy steps.

Hotel was mainly full of Russians so a lot of music was aimed at them. Didn't get impression that staff liked the Brits.