Adalya Elite Lara Hotel

We have visited many resorts but we are disappointed by this resort as our expectations for a 5-star resort, as this one declares, were high considering the price we paid. The resort itself seems to need investment to maintain its facilities and reputation as it appears worn out from the rooms to everywhere you look. Upon arriving at the hotel room, we found the door of the refrigerator’s cabinet broken. We immediately informed the reception about this and they said they would come to fix it. We waited all day and no one came. Having a small child who constantly touched things, we were afraid that the child might get hurt. The next day, we informed the reception again, and they said they would send someone to fix it, but again, no one came. Seeing their negligence and lack of professionalism, and fearing for the safety of the child, on the third day, we requested to change rooms. The food is of a low standard and tasteless, lacking creativity and repetitive almost every day, the same for both adults and children, making it the worst food of the resorts we have visited and far from a 5-star resort standard. We opted for Mexican food at the a la carte restaurant as we have visited Mexico several times for holidays, and we are sorry to say that the chef has no idea what Mexican cuisine is. Not to mention the cocktails made at this resort, which are pointless as they deliberately make them that way to push you to give them a tip to make you a good cocktail. Most of the waiters throughout the resort should be fired as they do not serve you properly. We have experienced being neglected in the restaurant and left without even drinking water because the waiters were late with the orders. In short, this resort has many problems and I do NOT suggest.