Fame Residence Lara & Spa

Our stay at the hotel had both highlights and disappointments. On the positive side, the outdoor grill was fantastic, and the pool was large and entertaining, though the water was a bit too cold. The wellness and spa area was excellent, and the saltwater in the pool was a nice touch.

Unfortunately, there were several major drawbacks. The service staff seemed completely unmotivated and uninterested in helping guests. Our room was never properly cleaned, and essentials like shampoo and the minibar were not restocked for many consecutive days. The women receptionist working in the evenings was also unhelpful and seemed to want to avoid assisting guests.

The buffet was far too small for a 5 star hotel, and without the outdoor grill, there wouldn't have been much good food to eat. The outdoor snack bars didn't offer much variety either. The evening shows were disappointing, with only two programs during the week—the rest was just live music. And the gym is too small.

Overall, we were very disappointed, despite the fact that the hotel has great potential.

This is by far the worst hotel that I've stayed in my entire life and I have traveled the world. To give everyone the context: I am traveling with my wife and my child (less than 2 years old)

Here are all of the negatives:
1. The food is bad. Our child has nothing to eat. Their idea of child food is FRIED POTATOES, rice, chicken and sweets. If you want to feed your child just go to literally any restaurant and order anything. It will be better than the food here.
2. The staff is sooo bad. The hotel manager DOES NOT SPEAK ENGLISH!!!!
3. We checked in on Monday. Wednesday our room was never cleaned mainly because they clean the rooms late and our child needs to sleep. Their expectation is that the kid sleeps on the beach in 43 degree Celsius heat. The cleaning service starts around 11 AM. ...
4. This hotel does not serve bananas. This is the only hotel in the world that does not serve bananas...
5. 1st 5 star hotel with natural orange juice sold for 2 euros. You pay a premium for ultra all inclusive and you have to buy natural orange juice. The orange juice that you receive for the money is just plain water with the toxic orange juice flavour.
6. some of the pastry that was not eaten last dinner, is present as "fresh" the next morning.
7. first 5 star hotel I have been around the world where you get bulk wafers for breakfast.
8. The staff is really funny: everyone wants fried eggs and the guy doing that is just sitting around until all eggs are finished. After that it takes around 5 minutes to get a new stock of fried eggs... But hey! It is a 5 star hotel. Also, every morning we ask the waiters for water...
7. The bread is constantly exposed to the eating area environment. It's the same bread across the day, not sure about the week...
8. the alcohol is really bad. The drinks are bad and the bartenders do not know how to make simple cocktails. We encountered one that did not know how to make a simple mojito. The cosmopolitan is basically created by mixing really bad aroma juices + some bad alcohol and served in a whiskey glass.
9. the sweets are decent. The night that was the Italian specialty night they tried serving something a bit more special. It was nothing but sweet bread filled with coffee and some whipped cream on top with some chocolate. I believe it was a reinterpreted tiramisu which has literally no taste ...
10. The snack restaurants have tables with a roof that looks good but provides 0 shade. At 38 degrees Celsius you have nowhere to go to shield yourself from the sun if you want to eat. You need to take the food and go to the beach, pool or in the hotel.
11. The snack food is ... Weird... The burger is just some kind of meat with some burger buns.
12. The hotel bars do not serve frappes, but if you order iced coffee with with cream and chocolate cream on top, they serve it...
13. They know you have a child and the phone rings at 1 pm, during the sleep schedule.
14. Lunch schedule: 12 30 - 14 00. If you have a 2 year old that wakes up at 6 and wants to sleep at 12, you do not get to eat.
14. The staff seems robotic and soulless.
15. When you get here you just feel lost. There is no tourist information, no one cares to explain anything... You just guess.
16. The kitchen is just plain disastrous... You do not understand anything from it. Sometimes the food is outside, sometimes the food is inside. The food is all over the place and the serving area is centered around sweets.
17. The room window has not been cleaned in years. It is just plain old dirty.
18. The noise isolation is a joke. At 4 30 AM you hear the prayer... Good luck sleeping. The traffic noise is horrible as well.

As a general conclusion: this is max a 3 star hotel. The hotel looks nice, but everything around the looks is cheap and with profit in mind. The definition of Turkish hospitality is missing completely from this hotel. It is a disaster.