Comfort Inn Charlotte Airport Uptown

Visiting Charlotte and decided to give this place a shot. Biggest regret 🤮 immediately upon arrival our first red flag should’ve been the police officer sitting out front but we unfortunately looked past it. Walking into the lobby the staff was extremely kind and friendly, guest seemed to be enjoying themselves in the lobby sipping on wine enjoying their evening. They told us it would be a $100 card deposit and the rest paid in cash which was fine. Immediately walking into the elevator i became concerned with the sour funky smell! Walking down the hallway I could tell it was going downhill, as soon as I walked into the room I noticed how small the bathroom was and went to cut on the light and seen a roach scatter across the floor along with other small bugs crawling in the tub and sink. Stain on the sheets, looked as if someone wiped their bottom with the curtain. Just out right disgusting and terrible!! I right away told my husband that we would not be staying here due to the fact I could not lay there comfortably due to how disgusting it was. Especially considering the amount we paid. They shouldn’t have even asked us for $15 a night how terrible it was!!! We went back to the lobby and told them we wanted our money back, explained our situation. They were very apologetic and immediately gave us our money back. This entire hotel is just an disaster and absolutely need them to do better! If I could give them zero stars I would!