Hotels in Knoxville

It's under renovations and an older property, was one of the first hotels built with a modular design where they brought in concrete sections stacking them like Legos. I believe was to be in time for the world fair years back. When they are finished, will be very nice. They put me in one of the updated rooms and very large and modern. This is a very easy walk to downtown and hotel has free parking...

I went here for a workshop. The lobby is awesome. I know they are in the middle of construction but I really hope they leave the floors raw looking like they are now. The staff at the front desk was really nice and accommodating. the rooms were well taken care of and clean. It's also very close to downtown so if you are coming in for a visit this is a nice place to go where you can be in walking distance...

it’s obvious that the hotel is improving. The rooms are a good size but as many people mentioned, everything is tired and dated. The rooms are so dark that you’ll likely have one of the best night’s sleep you’ve ever had. And in the end, it’s just a hotel. Isn’t a good night’s sleep all that really matters? Plus, the king sized bed was wonderful, sheets were fresh and clean, the towels soft and oversized...

This place is an interesting piece of architecture and the staff are good, but it needs a major overhaul. Price per nite is hardly justifiable. Water stains in the ceiling can be seen in the lobby and while riding up the elevators. In the room, wallpaper is peeling in the bathroom and the whole room simply seems dated. Fabulous views though! Most rooms are on the river side, but there are 3 floors...

Entire hotel was freezing. Employee's at front desk were friendly and helpful. I would definitely come back here if I was in the area. Rooms were clean.

I didn't stay here, but I went to a work event hosted in the ballroom, and the setting, staff and feel of the place was great. The lobby is beautiful and welcoming. I have no need to stay here, living in town, but I'm sure it's cool to stay in.

My new favorite place Worked perfectly for my business trip. Will stay here again and again if given the choice

My new favorite for Knoxville! Everything was wonderful, my new favorite place to stay for business in Knoxville. Thankful for a clean place and working Wi-fi!!!

Great place It was an excellent stay for the week I did business in Knoxville. I appreciate the kitchenette. Wi-fi worked fantastic and the room size made the longer stay more comfortable. Will return for future business trips.

It is well-located. It is good for the amount pay. It is a good, affordable, long stay place. It is not a luxurious hotel.

Great stay, house keeping came and cleaned a day before check out without notice, you usually have to request housekeeping. My key card didn't work. I work early and get off late had to keep going to get the key card reactivated even though I was on another floor, this started happening close to the end of my extended stay.

Functional not glamorous I have stayed here twice now and have been very happy with this hotel. The area seems safe with plenty of dining options close by. The actual room is clean with comfortable beds and a full kitchen, even a dish washer and full-size fridge/freezer. The shower is pretty good with decent pressure. The AC took a bit to cool the room, but it was fine when it got going. This is a...

Hotel shows age. For the price to get a night sleep…no complaints.

The toilet did not flush and there was some mold in the bathroom. It was a fine stay besides that.

Loved the room and beds were comfortable. Great location convenient to interstate, food, and entertainment! would def stay again!

The breakfast at the hotel was okay for a two-day stay over the weekend. The room was relatively small, but there was no smell, and it was relatively clean. There were many supermarkets and restaurants around, and the transportation was relatively convenient. It was close to the Scenic Area National Forest Park, which was more suitable for rest and travel.

It's okay, the room is a little smaller, but everything else is good! ! !

Just nice deal with what you pay for.

Nonsmoking room was clearly used for smoking with cigarette burns in the bedding as proof. Not well cleaned, soap left in shower. Service not very friendly, doors locked indicating not the best area. Cheap hotel with no cable

The stay was average..front desk gentleman was rude as hell!

Much better than the Lovell road location. Better price cleaner no roaches bigger beds. Quiet. Air conditioner in our room needed looked at...on as cold as it could go it was still not cool enough. And the WI-fi actually works.

No WiFi even though it said there is free WiFi. Leaking sink.

Great little place to stay. Found the accommodations to be exceptionally clean, even the coffee pot, microwave, fridge. No bed bugs and clean mattress covers and other linens. Gloria the maid was hard working and very eager to help. Limited but ample continental breakfast. Morning clerk very friendly and professional. Second shift clerk doesn't have the proper tools for his duties. No elevator, no...

I love this hotel. I've stayed twice and the people here are always helpful and accommodating

First time visiting. Need a tour guide, honestly! Hopefully someone who familiar will lend a hand or two!

The room was clean and tidy.. and for the neighborhood it wasn't really noisy and busy like one would think.

Was very shocked on how much nicer the rooms turned out to be. For the price you can beat it. The only thing that we can complain on is the wifi. It only worked half of the day I don't know if they turned it off or what but it was very annoying.

No bed bugs in the few rooms I've stayed in. I always bring my own sheets and towels to any motel, but that's just me. This place leaves much to desire although It's really not bad when you just need a cheap place to crash for the night. Especially compared to the others in the area.

Look it's a cheap place to stay, don't expect much for the location. And leave a bad review!!! I'm glad it was here because of my bus delay, is not far from Greyhound station and Lyft is best for short trips over taxi's... I didn't see any bugs but place really needed a fresh coat of paint to cover what ever all the stains are??? The smell in here when I 1st arrived makes me think I can't pass a drug...

The managers and there family are very nice and outspoken and the rooms are very clean from the bottom up

The breakfast was great and the hotel is centrally located. The view from the balcony was great as well.

Friendly staff. Clean rooms. They are doing things right! We had an impromptu stay and it was wonderful. Fast easy check in, kept up with breakfast and all the staff we interacted with were super nice.

We were pleasantly surprised at Pigeon River Inn. It was a great location and the price was right. The room was very clean, quiet and the bed/pillows were comfortable. I was disappointed that the washer wasn't working when we were there but that wasn't a deal breaker. The breakfast was just so-so for a hotel breakfast.

Very clean. They do not allow smoking or pets which was awesome. It gave me peace of mind to know that animals and smoking is not allowed. I have allergies and do not want to sleep in a bed or room where pets have been or someone has been smoking. Bonus the breakfast was good and staff was friendly and welcoming.

I was at this place back in November of 2017 and am returning again in May for a small getaway. This place popped in my head first. Friendly staff. Comfortable beds (something I look for in hotels) and very clean rooms. The breakfast isn't bad either, I actually enjoyed the breakfast! I'll definitely keep staying here for future visits! ??

Have stayed here a couple of times and would definitely stay here again. Got a room with new furniture. It was nice. Staff is very kind. Clean rooms. Breakfast was great fresh fruit, biscuits and gravy, eggs, can make fresh waffles, toast, grits, oatmeal, cold cereal, milk, juice, coffee, tea, etc.All rooms were full so this was a busy place in the morning. However, they were constantly replenishing...

Our stay wss right after Christmas and before New Years. The hotel was decorated nicely for Christmas. The hotel is close to the strip but not right on the strip so you dont hear the noise from the strip. the The lobby is huge. There is a huge fireplace and seating if you need to wait to check in. The hotel and rooms were very clean. We asked for extra pillows and they were waiting by the door by the...

Very clean hotel. We had a room with a big bathtub and it was so clean I had no worries using it. The indoor pool was also clean and a great temperature. I do wish the "pool" towels were bigger. The breakfast was ok. The staff were all really friendly. We would stay there again.

I can’t say enough about this hotel and the staff! For the most part - everyone was very welcoming. We came to Pigeon Forge for the weekend and originally booked at another hotel. Let’s just say that the first hotel was truly disgusting so we found the Music Resort Inn! We explained our situation and they were kind enough to allow us to check in prior the actual check in time which was AMAZING. Karen...

Best sleep would love to know what mattress and pillows you had in my room. Very clean! Great breakfast. Staff super friendly. Only thing I didn't like was the view from our balcony was graveyard. Not 😊 something ANYONE WANTS TO SIT AND LOOK AT!

This Motel is a Great Value, for the Price! Employees were Very Nice & Helpful... Rooms were Clean & Comfortable.. All the Appliances worked. There's a Great Outdoor Pool as well! Located right in the middle of Pigeon Forge... HIGHLY Recommend this place... Only Conplaint I had was, wish the pool stayed open later than what it did, 10 or 11pm.... But other than that, we had a wonderful experience

Decent hotel for the price. Water pressure and temperature were awesome. Accidentally Got the smoking room, which was my fault. First night was a bit rough with the smell but second night the smell definitely got better. Cleaning wise it could have been better. We had a giant cobweb by the bathroom, and one of the blankets we got had a ton of random hair on it. Also noticed a few ashes from cigarettes...

Decent hotel for the price. Water pressure and temperature were awesome. Accidentally Got the smoking room, which was my fault. First night was a bit rough with the smell but second night the smell definitely got better. Cleaning wise it could have been better. We had a giant cobweb by the bathroom, and one of the blankets we got had a ton of random hair on it. Also noticed a few ashes from cigarettes...

DO NOT let these bad reviews stop you from staying here. This is a family-owned establishment, the staff is very friendly and accomodating. The rooms are clean and the beds are comfortable. Is this the Marriott? No, but that's why you're looking at other places to sleep... Because you want something affordable. You can't beat staying here for the price. You won't regret it.

Not a 5 star but you are not paying 5 star prices either. Great little place to stay, friendly and adequate. Gave me a box of Taffy when we left!

Low rates are crazy awesome when you get free pancakes every morning!

Good breakfasts, staff happy and helpful, great location for Dollywood.

We had a great stay at Music Road Resort. From the moment we walked in, we were greeted with warm hospitality and a welcoming atmosphere. The staff was friendly and attentive, ensuring that every aspect of my stay was perfect. The rooms were spacious and clean. The beds were comfortable, providing a restful night's sleep after a long day of exploring Pigeon Forge/Gatlinburg. One of the highlights...

This hotel is extremely nice for a family vacation. The lobby area/common areas are well maintained and have amazing views of the river! The back deck has ample seating the entire length of the resort. The buffet offered both hot foods (eggs,sausage, waffles, biscuits and sausage gravy) & cold foods (yogurt parfait bar and cereal). The resort had both the indoor & outdoor pool open. The indoor pool...

Good value hotel that is in a very good location in Pigeon Forge. The Rooms were clean, though they could be updated with fixtures with charging docks, perhaps replace the bulky cabinetry that takes up space. The lobby is lovely. Breakfast provided is subpar, there is a lack of fruit and foods, and the coffee is not good. Staff was friendly and helpful. For our first trip to the area, it was a...

We went on a couples weekend getaway and stayed at Music Road Hotel, the rooms were clean, there were plenty of towels and even some qtips and cotton swabs amping the extras like soap and body wash hotels normally stock rooms with. The outdoor pool and lazy river was open and warm and it was MARCH! That made me extremely happy because most hotels I’ve ever stayed in only had indoor pools available...

Hotel was very nice and clean, pools and hot tubs were nice. The beds and pillows was very uncomfortable. The walls and doors are very thin you can hear everything. Kids were running up and down the halls all night. The room next to us sounded like a daycare coming through the walls. Went to the service desk and complained and nothing changed. Didn't get much sleep because of how loud they were...

Great staff. Restroom needed a place for washcloth, soap and shampoo.

Noisy hot tub Wasn’t happy about the room above us the person got in hot tub about 10:15 pm and it ran for about 45 minutes, then next nite about the same time ran for 30 minutes, then the next morning they were in it at 6:00. The evening times we were awake but Saturday morning was awakened by the noise, they are very noisy

It was within a good distance of a lot of places we were going ti

We were early so asked and recieved a call when our room was ready.

The staff was phenomenal. They were very accommodating and kind.

Great Stay Clean, comfy, close to The Island & super nice staff!

I stayed in room 403 this last weekend, and I just want to say I was actually amazed, we walked into the lobby where everything was very clean, the woman upfront with teal nails at a time black younger woman sweetest lady I have ever talked to she was so nice. She explained how complementary breakfast is involved so then we get up to our room and it was the cutest. Little room I have ever seen in my...

My family had to take a quick trip to Sevierville county Tennessee to grab my marriage license. It was just a overnight trip and we just needed a comfortable bed and clean room to sleep in. While the rooms are clean, this hotel definitely earns its three stars. If you're looking for something posh or over the top, you are not going to mind it here. But if you're looking for a nice place to crash overnight...

For the price that was paid, I have no complaints of this hotel. Yea you can tell that the place has been in business for a while due to how old the halls look, but aside from that, the room was clean, the floor looked like it had been redone. And really not much else to complain about. If you’re looking for budget friendly, I haven’t had any issue with this place so far. I stayed on the 3rd floor...

I don't usually write these kinds of reviews but I felt this hotel was deserving of a good rating. We booked this room through "hotels" which showed a decent rating. It wasn't until the day of checkin that I checked google reviews and I got really nervous! I was pleasantly surprised when we arrived. The lobby was decorated for the holidays and smelled clean. The front desk staff was so friendly (however...

Just returned from our trip to Pigeon Forge and we had a great time. The hotel was the best price when we booked. As a hotel manager at one point in my career, I can say that you get what you pay for. I think a lot of the negative reviews are from those that possibly expected more than what they got. We had no issues with the hotel. The room was what we expected in a 2 double bed room. You can...

The staff was very nice, the room was clean(not speaking for all rooms just ours), comfy bed, and free wifi. We were close to restaurants and shows. The location was awesome other than the small sign when we first arrived we passed the hotel and had to turn around and come back. The price was very reasonable. We would stay again.

With the price being such a value, the hotel was above what we were expecting. Clean, Courteous, easy access restaurants, activities, and shopping. The pool was great. And I know this is not necessarily something that everyone looks for, but they have outside smoking areas, but located where the smoke would not be an issue for non-smokers, or near the entrance to any room. I believe in being fair...

I usually don't stay at an Econo Lodge but seemed to be a good price with good reviews. Good location plenty of rooms three floors. Pool was warm breakfast was good. My room was plenty big. No bugs. The fridge didn't seem like it got cold enough though and my carpet needed to be cleaned and had holes in it also the maids need to do a deep clean there was stuff behind the nightstands stuff behind the...

Nice place to stay that is within walking distance to the Forge shopping, dining and entertainment. They have a very good hot Breakfast. We especially enjoyed the river located behind the hotel. It has a concrete walkway beside the river, with tables, grills and a fire pit. The rooms offered parkway view or river view and are adequately comfortable. The noise level is not enough to notice on the front...

Great location. Room was good a little small but had enough space for our clothes and additional condiments and extra hygiene items. My bed was great the other not so much but my husband didn't mind. As for being clean it was good. But how clean can you really expect a hotel room to be when thousands of guests come though a year. Housekeeping was great clean towels room cleaned daily. Bed sheets...

I literally can’t believe I’m writing a 5 Star Review… for an Econo Lodge… but it had to be done. Hotel staff were fantastic at check in and throughout, property is very clean, rooms are spotless and large. Decor is whatever in rooms but it’s fine. Beds were very comfortable and it was just overall a very pleasant experience. We also can’t believe it was so reasonably priced. Made for a very pleasant...

Reserved a room at the Econo Lodge in Pigeon Forge TN. The room was one of the cleanest rooms I have ever stayed in. Bedding looked to be brand new. Nice walk down to the river with a outdoor fire. When we go back we will definitely be staying here! Well worth the $! We got everything we were promised an more! Very nice staff as well.

The house was amazing. Thoughtful extras were provided, like rain ponchos and pool noodles, life jackets. Lots of coffee. :)

Overall, we really enjoyed the resort! It’s great for families with an awesome indoor and outdoor water park. The rooms were nice and bed was comfy. Having a full kitchen was very convenient. The only reason for 4 stars is because of the Pack n Play that we rented. It was not cleaned prior to being given to us. I opened it up and a ton of glitter and confetti came out, as well as a used napkin. I feel...

This place was great. We never came across one person that wasn’t friendly. The lifeguards are right on it to. We had a little accident with one of the people with us coming down the slide. Before we even realized what was going on the lifeguard was already in the water. It could have been a bad situation but she did her job and did it great! Thank you all.

Normally, don't give 5 stars unless they do us right, and they did. Wanted to take a few more days, and they hooked us up. we had to move rooms, which is understandable. But they gave us a great room, and we checked out and checked in all at the same time. If you do decide to do this, do it the day before so they can sit it up for you. Great service and great location from everywhere. Well, definitely...

Rooms are spacious, was nice having a kitchen in our room. Shampoo & Conditioner smells amazing & not small bottles. Kids loved the pools, husband & I enjoyed the hot tubs, especially after a busy day around town. Very close to everything we wanted to see

This was a beautiful Resort!! I loved everything except the check in process, the gym and the condition of our room. The pools were awesome. The activities they had for the kids were great!! I enjoyed every inch of the resort. The check in process was very long, we were told we could check in at 4 ended up being 6. We did get passes for the pool but weren't able to change into our pool stuff because...

Everything was great! We typically stay at the Courtyard in Downtown Gatlinburg, but stayed at the Pigeon Forge location because it was closer to where we were wanting to go the next day. We came in late and were very quickly checked in. The staff were super friendly at the front desk and Bistro. The room was super clean and nice. The fridge was off in the room, but that was no problem! We liked how...

From the moment we stepped into the Courtyard by Marriott Pigeon Forge, our family felt right at home. The location couldn't be more perfect, with easy access to all the attractions. The rooms were spacious and comfortable, ideal for families needing space to relax after a day of adventure. But what truly sets this hotel apart is its exceptional staff friendly, helpful, and always going above and beyond...

I cannot say enough about this hotel. It was excellent from the time we got there until we left. Lazy river was heated just right, indoor pool and hot tub was great. Best customer service..I am very picky where I stay and if you are one that looks for hours at reviews for somewhere to stay. I hope this review helps you..traveling with my 8 year old granddaughter that already wants to go back

Courtyard is in the heart of Pigeon Forge. The hotel is clean, staff is very friendly and amenities were plentiful. They have a great heated pool as well as lazy river and hot tub. They also have a Starbucks located in the lobby. They have a huge fireplace in the lobby and a large fireplace outside on the patio great for cool mountain mornings and evenings. We enjoyed every second of our stay here...

Very nice! Friendly, welcoming staff check in/out. The only thing that would have made our room a bit better...some type of night light in the bathroom and some towel racks.. especially if you'd like to reuse your towels. Other than that clean and location convenient. Love the actual Starbucks in the lobby! Will definitely stay again.

Beautiful lobby, pool and outside area. With the lazy River and corn hole it was great use of the outdoor space.

This is far the best place we stay throughout our vacation. We thoroughly enjoyed everything about this hotel. Room was spacious and open. The bathroom area had a small room for the sink and cabinet then you could go into the larger area for a shower and toilet area. My husband loved his space. Service us excellent to me I felt like it was a 5 star experience. The manager was on point and the lady...

Was a bit worried by the reviews but gave it a try and we really enjoyed our stay. We stayed in the family suite. It was clean, no bugs, the beds were super comfy. The bathroom had a nice warm shower with good water pressure and the bathroom looked clean and up to date. The housekeeping ladies are all so nice and the young woman at the front desk was so sweet! The elevator can be a bit scary and noisy...

This property has been fine until I was awakened by the people in the room next to us. The respect of other customers is unreal. I have a sick child on this trip so we really didn't need this to add to it! But as far as the suite we got, I was very pleased and the front desk service was great! She was very sweet and helpful. The beds sleep great and the rooms were clean and nice! Great view of the...

Im not sure why this hotel has such a bad rating. We enjoyed our stay! We rented the two bedroom suite, it was clean and spacious. The hotel was quite and the staff was very helpful and friendly. We will stay here again in the future. Awesome views! And great location! Cons: The pool is indoor but it is not heated. Parking was a bit of a pain but not a deal breaker.

Awesome location! Didn’t even have to leave the island. Plenty places to eat and shop.

I reserved a river view room with 2 queen beds and a fireplace. Fireplace is nice; guess in for 30 minutes at a time. There is a private balcony that overlooks the river. The shower is very spacious with a rainfall shower head and seating ledge. The rooms have plenty of space to spread out. There are only 3 drawers, but they have plenty of room. The walk from the lobby to our room was quite far, esp...

Great place to stay on The Island. Very clean and well maintained room. Convenient location. Only complaint on room was how easily you could here people outside room in hallways. Bell hops would be appreciated for luggage assistance since parking situation requires unloading in front of hotel lobby where there is not much room.

The rooms are very spacious and the views are awesome! The rooftop bar lounge/pool area is open and beautiful. All the staff were helpful and courteous of myself and my service dog. We had just had a bad experience at the Inn across the bridge but they definitely made up for it! The rooms are a little more pricey, but the towels, shower and room size were all worth it. The shower was amazing and spacious...

Everything was top notch... best vacation we've had in a while .. Handsdown the best place to stay in the Smokies! Friendly clean and hospitable! You literally don't need to leave the island. Beds are comfortable, amazing showers with dual heads, balconies are quiet and peaceful in the mornings... yet fun to people watch at night. USE the Valet! Lots of non guests come to visit this amazing place...

The bison burger is lean and delicious. Throw a last mango in Paris margarita on the side...mmm.. perfect complement to your summer fun

I liked that it was close to everything, but still peaceful and quiet.

Checked in on 8/28 and the staff was very helpful during the process as we had 3 rooms to check in to. This is a great place to bring the kids there is an outdoor pool and 2 water slides along with a splash area for smaller children. Breakfast with many options was included which the kids enjoyed. The rooms we stayed in were very clean and the housekeeping staff was attentive. The resort is in a prime...

We stayed for a long weekend in a room in the newer tower so we didn't hear the construction noise. We were told in advance that the indoor pool was closed for renovations, excited to come back once the pool is ready. The kids loved the slides. Outdoor pool and slide area was well maintained. The breakfast offered was amazing. Rooms were clean and cozy. Staff was very nice during our stay. As far as...

We decided to take a last minute trip and lucked up on County Cascades having availability. I was looking for a resort with fairly decent prices, that had an indoor (in case of rain) and outdoor pool and other activities like the slide and play area to keep the kids entertained. I was disappointed that I booked through a 3rd party site so I didn't know the indoor pool was closed but thankfully the...

Wow! What a place!! I can not even think of a single thing the staff could have done to make our stay better! These folks were just too good! Absolutley seamless from booking, check in and out, the kindest service at breakfast and absolutely AMAZING housekeepers! There are so many options for breakfast, if you can't find something g to eat you aren't hungry! They provide plenty of healthy options...

My family stayed here for just two nights. The first night was horrible. The room was in the original building. It was a non-smoking room that seemed like people had been smoking in it since the seventies and the non-smoking sign had been put up the day prior. It was awful. For the second night, we cancelled our room and they moved us to their new building (they have two). The new building was much...

All of it! I only wish I stayed longer! Just means I need to visit again for longer next time

Clean, friendly staff, Christmas lights and atmosphere are great, and food is good...if a little pricey but it is a tourist kind of place. The entertainers playing music throughout the day are very friendly and the trolley to Dollywood is a great touch. The room was clean and the bed was comfortable. Minor thing but the picture had a divider and a little privacy between bunks and the king bed and...

Absolutely fabulous! We have stayed twice in one year, once in May and then in December. Both times the hospitality from the staff was amazing and genuine. The premises was immaculate and so was the room. The saying goes “the difference is in the details” and DreamMore resort paid attention to all the details. In May my favorite surprise was the performance from a performer Will Carter. He did...

In general the hotel and its amenities were excellent. Very family oriented and great attention to detail. The only drawback, and the reason I rated four as opposed to five stars, was our room. For a three night stay we paid approximately $1500. That was fine for a resort like this and for the additional perks. But the room was billed as a suite and it was about the size of a very small roadside...

We absolutely loved our stay and wish the first two nights of our trip had been available to book. We ended up adding an additional night we loved it so much! All of the staff we encountered were extremely accommodating and friendly! My kids loved the pool and playground, they just wish the pool had a water slide like many of the other resorts in the area but that is a very minor detail. Would definitely...

My husband and I are very picky, and we had zero complaints about the resort. We found our room clean, and the resort overall was very comfortable. It definitely had a different feel from other resorts. It was very warm and welcoming. My only complaint, and caution to others, is you should check your final bill at check out. We had over $100 charged to our room from the late night lounge and we never...

Nice property, 2 sizeable swimming pools, nice breakfast area, close to Dollywood, many shops and restaurants near by

Long review but a good one: Great location, indoor pool ( it wasn't warm and bring your own towels). Our room was located in with the indoor pool. We brought a fan to block the noise as we do any hotel. Our room was CLEAN and spacious and we chose the best rate. It had a mini fridge and a microwave. The whole staff was great! The breakfast was great too. I would suggest getting there early and bring...

I loved this hotel and even though it was quite expensive, the location was amazing. I stayed here for 4 nights and right when I arrived I knew this place would be great because the outside is very nice! When I got up to my room, the room was excellent!! The beds were SO comfy and amazing and the bathroom was so nice! There’s no other hotel that I recommend other than this one! I appreciate the staff...

Decent hotel. I expected more from this chain. The property and area is not well lit. Breakfast is exactly the same everyday so be prepared, and the waffle batter is not the best, stick with the other hot food items. Something I wish would have been noted on the website or at the time of reservation is to show up to check in with your vehicle information on hand. I arrived after a 12 hour drive, luggage...

Checked in Sunday for a three night stay. Front desk workers were very knowledgeable and friendly. Fifth floor balcony room with a great view. Will stay here again. Television in our room was an old 32 inch LG. Still, the cable and television worked great! Indoor pool was closed. I wish we had been informed upon check-in. Outdoor pools and hot tub were fantastic!

We ended up in the area a few days early and needed a room for a couple of days prior to going into our AirBnb and got a room here. The prices were pretty good, but the guy at the desk when I checked in was not the nicest or or most helpful, or friendly for that matter. I get it that it was last minute, but still it was a Monday afternoon and he could have been nicer. The room was nice and clean and...

Best place to stay in Pigeon Forge. Affordable and very nice.

We love Riverstone and it has become a yearly tradition to visit for our youngest sons birthday. Our sons love the lazy river and the size of the rooms. We will be back soon.

A must stay!!!!! This resort is incredibly impressive! From our upgraded room to the 24 hour indoor pool and beyond courteous staff, we felt welcomed and comfortable. I will most definitely be returning with my family and be the first to HIGHLY recommend staying here to all!!!!

Best stay at Pigeon Forge This resort is amazing!!! Especially for kids! The lazy river was heated and excellent. The indoor pool and hot tub are open 24/7. The condos are so spacious and very well decorated! 100% will return!

Great value for money. We have enjoyed the pool lazy river and jump pad a lot. The condos are so nice.

Stay was a tremendous experience, the environment and atmosphere was comforting. Definitely will come back!!

The room we stayed in was clean and nice. The staff was friendly. We have stayed here before and didn't have any issues, that's why we came back to stay. The price is reasonable. Only little small problem I had was the wifi. I couldn't seem to connect it on. I went to management and they helped me but it wouldn't go on for some reason. That needs to be checked out. We did everything we could and put...

I had the pleasure staying at the bear mount inn with my family. My room was very clean staff was friendly and helpful. The pool was out of service. The night time turn down service was just amazing. With the mint chocolate laid on my pillow at night. And housekeeper offered to babysit our children where we can go out for a nice dinner.. Ellen read the children a beautiful book before bedtime got the...

This place is cheap but the beds are clean, the a\c works and the shower has hot water. Also a pool. That's what we needed. We planned on spending time out and about. Not sitting in a motel. So we were satisfied with the place. And the employees were super nice. I would definitely stay here

Really great owner she really really helped me out and didnt have to. An took my count out change! Thier rooms were excellent clean and spacious! Walls are soundproof didnt hear a thing! They serve breakfast have a pool and my family loved it! Thank you Bear Mountain lady!

Clean, well priced, nice service, very short on parking spots but overall a nice hotel

So you get what you pay for. Checked in and had issues with the front desk my wife is a veteran who suffers from a number of health issues so she has a service dog. When we checked in the front desk day shift woman charged us extra money even though our room was booked and paid for. She told us the owner mandated it, I proceeded to explain you can not charge for a service animal she proceeded to argue...

The rooms themselves were very clean, the hotel though needs a lot of work there is a lot of visible damage. Bianca who usually works in the afternoons is incredible helpful and friendly she makes staying here awesome. The views especially from higher floors are very nice. But traffic getting into the hotel isn't great if you're crossing

We stopped by yesterday to see the layout for a future stay. The last at the front desk was very friendly and took the time to show us around. The pool, fitness area, and fire pit area were very nice. There is an outside eating area where you can relax and listen to the creek roll on by. The balconies looked very relaxing to sit at and the breakfast area looked big and accommodating

Creek in back with outdoor breakfast seating outside in covered porch overlooking the creek

It was difficult to get staff at the front desk for questions and early check out. I also reserved a room with a river view, my view was a dumpster the whole time. The hotel was clean, and quiet over all, except the first night. Liked the location!

Check in and out was very smooth. Breakfast was great and area was clean. Friendly staff will definitely recommend.

Get away Enjoyed our stay! Beds were comfortable. Very clean. We will definitely stay again. Good breakfast. Enjoyed sitting outside for breakfast.

Beautiful lodge for a fall time getaway! The lodge is quiet and quaint. The views from all the rooms are incredible. Our room was massive with a fireplace and a hot tub. The theme of the room is so perfect with everything being wood and bears. I highly recommend Buckberry for a Gatlinburg stay!

We stayed here on Veteran's Day weekend and it was a lovely experience. Brilliant views of the mountains from our room and our room had a wonderful Adirondack layout. I have read reviews of bear activities but did not encounter them on our visit (a bit disappointed to be honest 😂). It is also less than 10 minutes drive from downtown Gatlinburg. I will definitely recommend it for a nice weekend getaway

This is a beautiful place. It was quiet, with an incredible view. The suite was very roomy and clean. The host was very helpful and easy to reach. Check in and check out was very easy. Taxi sévices to town made it a snap. Be sure to pull everything out of your car, we woke up to bear paw prints on our car door. It’s was a great experience, we can’t wait to go back!!

We enjoyed every moment of our stay here! The room was clean, cozy & spacious. If we are ever in town again we will be staying here 🤗 The spectacular view from the balcony was just breathtaking.

While the wildfire in 2016 decimated all but one of the buildings, the one that remains has excellent views of the Smokies, large rooms, whirlpool tub, King bedroom and a good sized balcony. Cindy is very friendly and answered all questions we had right away. While there was no TV or landline service because of the fire, we were fine with that. The roads wind somewhat up the mountain, so if that type...

Nice view of the Mountains and friendly staff

I enjoyed breakfast. Good selection to choose from.

Friendly and welcoming staff. Decent breakfast and breakfast timings. Well kept rooms and facilities.

It was our 1st time to stay at this hotel and we loved it. The hotel staff was very friendly and helpful and the hotel was very clean we will definitely be back to stay and I highly recommend the hotel and it's in a good location the trolley stops right at the hotel

Comfortable bed. Air-conditioner works. Clean facility. Highlights if breakfast were waffle bar and crispy bacon. Eggs where powdered and sausage patties tasted boiled. Have stated in nicer hotels for cheaper. However, it is comprable with area prices.

Stayed here for a week with my boyfriend and his three kids. Very clean rooms and hotel, very nice staff, great location, great pool setup ( wish the outside one was bigger), fresh cookies in the afternoon, great deals for members, and the beds were better than most hotels. I'd recommend staying here when in the area. It was close to everything we wanted to do in the area.

Great hotel super close to it all. The rooms are super clean and the staff is so sweet! You are right on the edge of Gatlinburg, so a short drive to Gatlinburg or Pigeon Forge. Our biggest tip is if you are going to the National Park, turn right out from the hotel and take your first left for the bypass to the park... Saves you a TON of traffic!