Hotels in Tyler
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
8.8
Holiday Inn Tyler - Conference Center, an IHG Hotel
Tyler, 5701 South Broadway Avenue 🧭 Map
Friendly and helpful staff. The room was clean and had many towels and pillows! Either the room was extremely quiet or I was extremely tired but I did not hear traffic all night.
Very enjoyable stay. Service at the front desk was pleasant and friendly, and while the room was a bit dated, it was clean and had everything I needed.
We stayed for the second year with our Corvette Club. The service was excellent! The breakfast buffet was so much better than most hotels. The dinner served to the club was outstanding! The chef is top notch! The room was large and comfortable. I highly recommend this one.
On Labor Day weekend we had our 50th wedding Anniversary party at the Holiday Inn. The staff are excellent! Friendly, caring and efficient! The food was beautiful and delicious! Our out of town guests were happy with the rooms and service!
Great customer service and pretty clean! Nice spot to grab breakfast in the morning as well. The only suggestion I have for folks is if you want your quiet, don't get a room facing the courtyard with the pool. The sound is in an echo chamber in the middle of the hotel and gets pretty noisy.
Enjoyed our time here! Great breakfast with an omelette station that was awesome!!! Employees were polite & friendly... Of course this is Texas!!!
148 $
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
7.2
Magnuson Grand Hotel and Conference Center Tyler
Tyler, 3310 Troup Highway 🧭 Map
This is the third time i am here, the rooms has been upgraded, overall it looks way better than before. When i talked to one of the employee, she said there has been ownership change so they just started renovating the whole place. Since, i travel here for conference and this location is perfect for me to stay i will keep it updated
Was here for about two weeks, rooms were nice and beds were comfortable. Room
service was reliable and front desk staff, particularly the daytime employee, were very helpful and pleasant to deal with. Definitely would recommend.
Great customer service even tho my door broke and I was locked out of my room with only an hour and a half to get ready for my stepdaughter's wedding! It was ALL hands on deck at 4pm on a Saturday to get that door open!! Finally, they succeeded and I made It on time ?. The grounds are beautiful, breakfast was yummy and we will stay at this hotel For Sure next time we are in Tyler.
Great atmosphere clean and comfortable room staff and management are great Mike made sure our stay was wonderful will definitely be back
The staff were so friendly and accommodating. Breakfast offerings were fresh and so much more than expected. The beds and pillows were very comfortable. I had a slight problem with the size/bulkiness of the furniture. The room was very tight. But overall it was a wonderful stay.
I was so sad to leave but I enjoyed my stay! The staff was friendly and made me feel very much at home. The bed was comfy and clean room. I loved how close the hotel was to all the restaurants surrounded it. Cheap price for 2 nights. & it's very quiet at night. My hotel experience was actually better than my last. I will have to visit again soon!
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9.4
Residence Inn by Marriott Tyler
Tyler, 350 West Heritage Drive 🧭 Map
The hotel was clean but the little details in the room were distracting and disappointing. A broken lamp we couldn’t turn off at night and the edging of the table top missing. My wife felt the sheets were not thoroughly dried, a common problem when we stayed here. The breakfast was also a little disappointing, especially the left over & reheated oatmeal and eggs that must have been powdered. The coffee...
It would have been a 5 star. However, the indoor pool was bad. It was very cloudy and felt like we were swimming in bleach. Eyes burned. Smelld super strong like all they did was pour a couple bottles of bleach in it. Otherwise nice place.
Great hotel but the rooms need more sound proofing. We could hear the people next door throwing up all night and the person above stomping. Staff are great and try to do everything they can for you. The amenities are awesome. Need less chlorine in the pool though it burns the kids eyes.
I travel to Tyler frequently for work and I always choose to stay here. The staff are friendly and helpful. The front desk always greets me with a smile and any time I have needed something they have always been accommodating. The hotel itself is in a great location with plenty of options near by for dinner and entertainment. The rooms are spacious and always clean. It feels like a home away from home...
Was here for a 5 days till we got our trash taken out and received clean towels. Had to call the front desk. The room is cozy and comfortable. One of the nicest hotel rooms we've stayed at.
Honestly wish I could leave a 6/5 star review! The team here is GREAT! As a longterm guest, they have never been anything other than extremely kind and accommodating. When I rebooked to up my stay after taking a short-term leave, they placed me into a much larger room with convenient access on the 1st floor right by the exit -- they remembered that I had my fur buddy with me! And without even asking...
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9.0
Tyler, 7424 South Broadway Avenue 🧭 Map
Well I'm here on a business trip and its my first time in Tyler Texas. When I gave the lady at the front desk my reservation number. She said that they don't have it. So she wanted me to get out of the way so she can serve other guest that were behind me. I waited until she was done serving the other guest and she went to the back room to grab a manager. They had my reservation.... the manager apologized...
The staff at this location was awesome!! We had issues with our door because it shifted and didn’t line up to lock. The hotel was fully booked due to power outages in a neighboring towns. Get this the maintenance LADY drilled, cut, torched, splashed magic on the door until it was fixed!! I hate I didn’t get her name but she handled that stubborn door amazingly. The manager was fantastic as well. Oh...
The stay was nice and the ac got super cold. The rooms were nice, but they do throw a random surcharge on check-in that doesn't show on the reciept. And the breakfast isn't complementary. And the tvs are hotel locked so you cant plug in your own device. But the pool and courtyard were very nice. O, and Andy the check in guy was the bomb. Super helpful. Though he was the only nice attendant we encountered...
( Marriott Titanium Member) Stayed for 1 night on a business trip. Quick and efficient check-in. Received the upgraded room without asking and associated program benefits. The room was nice but lacked USB charging ports. The bed was not as comfortable as usual. Overall a good stay and I would stay again if I was in the area,
Beautiful Hotel. I didn't stay here, though. My friend and I attended the Boo Ball. We had a drink at the bar( which is part of the Marriott) The bartenders were hospitable and we liked our drinks.
Enjoyed our stay here. The staff was friendly and went out of their way to make our stay a great experience.
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7.3
Studio 6 Tyler
Tyler, 3303 Troup Highway 🧭 Map
Going online and booking the room was fast and easy! There were no big surprises once I arrived as as far as pricing is concerned! The nice, friendly woman at the front desk made the whole check-in process enjoyable and in a matter of minutes I was already headed to my room! I walked into a large open living area with new comfortable couch and overstuffed chair (also new and comfy)! The lovely desk...
The first impression of guy at desk was would. Then I asked how was his day and it seemed that he kind of open up a little bit more and every time after that I will see him he will seem friendly the room was nice it was quiet and anytime I needed something someone assisting me so yes I would recommend this hotel and stay there again
Overall the facilities were good. Adequate space and nicely kept. Although, I was a little disappointed that no shampoo nor conditioner was offered. For it the penthouse hotel to be the size of a small apartment I find it confusing as to why there was no broom nor small mop available in case of small mishaps. I had to purchase that from a nearby store. Also, the staircase really really needs updating...
Overall, it was okay. This location obviously caters to the long term stay residents, so it is less than ideal for a "hotel" type guest. We reserved 2 rooms and requested them to be next to each other. We were located in the same building, but the entrances were on opposite sides of the building. Again, probably no availability for rooms closer since rooms were filled with long term stay guest...
Pricing is great, rooms have table, kitchen, couch and bed. The service is excellent. This makes my second time staying here. I have no complaints. Staff is very courteous and helpful.
Over all, we enjoyed the stay. There were some large, unsightly stains on the sofa and the desk chair and the TV was antiquated, but working. Other than that, the room was clean, the bed was comfortable and the kitchenette was quite nice...I would be happy to visit again.
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8.9
Hilton Garden Inn Tyler
Tyler, 220 East Grande 🧭 Map
My stay so far is good here my only complaint is this hotel offers military discounts to only active duty in uniform. I'm retired military and the receptionist did not honor it. I have stayed in many Hilton hotels all around the US and this is the first one who did not support retired military. The Hilton website even says they offer military discounts to active and retired military at participating...
Hilton Review
My husband and recently stayed at Hilton Garden Inn, Tyler, Tx and we had a wonderful stay there. The reception was very warm and accommodating, the room was clean, comfortable and cozy, plus the fool was delicious. We had a refrigerator and microwave and the room was very reasonably priced. I would recommend this hotel if you are in or near Tyler.
Earnestine Strickland
Nice hotel near lots of good restaurants.
Enjoyed our stay, but I will say it's a little misleading to claim breakfast is included when it's actually an additional charge. But no worries, we had a yummy breakfast at Jimmy's Egg, around the corner.
Only real complaint is we were charged a pet fee for a service dog. Partly our fault because my fiance failed to mention he's a service dog at check-in...
Beautiful Hotel with very sweet, polite and accommodating staff. The food from the restaurant is amazing. I can't wait to stay here again.
This is my third time starting here. Great value for price! Feel safe and well taken care of each time and that's why we keep returning.
Great service! The manager was so nice to upgrade me to a suite with a jetted tub and I was given free bottled at check in. The hotel itself is very nice and clean! Definitely will stay here again.
169 $
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
9.3
Homewood Suites by Hilton Tyler
Tyler, 3104 Golden Road 🧭 Map
Arrived in Tyler Texas on Tuesday during a severe rain storm with very cold temps- I walked into the hotel lobby which warm, clean and so inviting! My reservation was ready and I was assigned a beautiful King suite with fresh, soft sheets and towels, comfy couch and a kitchen with dishes/silverware, pots/pans, full size refrigerator AND a Keurig coffee maker! The vertical blackout shades are great...
Loved this hotel! Started off wonderfully with Christine at the front desk, she was so welcoming and happy to help me after my long drive here. The breakfast had great options. The room had a ceiling fan which is a huge bonus and made my stay extra comfy. Will be staying here every time I visit the town.
This place has potential. Gotta say, the negatives weigh heavily. The carpet, throughout the hallways is gross. Needs cleaning way overdue. Housekeeping is overusing detergents on floors in rooms making them feel sticky.
Didn't interact with anyone, used app to enter and didn't eat breakfast. Can't speak to quality of staff.
Bed was comfortable, air conditioning worked excellent. I love that you have...
Hotel is run down and in need of maintenance. First off I saw wall paper coming off in the lobby and the elevator. The carpet in the hallway going to the room and as very dirty. I think it is beyond shampoo help. Looks as if leaking trash has been drug up and down the hall. I wouldn't want to walk barefoot on that carpet.
We changed rooms because we wanted a walk in shower. The first room hadn...
The building was well maintained, nice pool area, and the breakfast was very good with a nice selection of both hot and cold offerings. That said, our room was supposed to have 2 queen beds but had 2 double beds instead. The room had dirty towels in it upon check in. Staff did send someone to clean the bathroom, but we were not offered a room with the correct bed sizes.
156 $
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
9.0
Hampton Inn & Suites Tyler-South
Tyler, 8962 S. Broadway Avenue 🧭 Map
This was a great hotel to stay at. We were in the area for the Canton First Monday stuff and in my opinion the location of this place can't be beat. Super close to the tollway to get to Canton, and in a shopping center with so many restaurants and shops. The rooms were clean and comfortable, the hotel smelled great, but the service is why I'm writing this review! Nearly 4 hours after checking out of...
Clean rooms, friendly staff and seemed to be very quiet. Breakfast in the morning had lots of options. Will note that bathroom door was some huge sliding door setup which was very loud at night when you are trying to be quiet.
Clean nice rooms. Pretty good breakfast. Key didn't work for fitness center and front desk staff was unavailable for a bit to fix it.
Very nice clean . I beds were comfortable. I slept like a baby. Checked in that night. Trevor was so sweet and welcoming. But that morning when we checked out, The morning front desk crew were rude. I greeted the both of them with a smile and a good morning. My kids did also. NO ONE GREETED US BACK.
We could not have loved this place more. Everyone we meet was so friendly and helpful. Rachel at the front desk was amazing every time we left or came in with a question she was there to help with a beautiful smile. Beds were comfortable and room was spacious and very clean.
135 $
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
9.0
La Quinta by Wyndham Tyler South
Tyler, 6702 S. Broadway Ave 🧭 Map
The gentleman who checked me in, was very kind. Since I was traveling alone, I felt safe and secure in my room. The bed was super comfortable!
The staff was very helpful and professional. Breakfast was good and hot. Room was very comfortable and clean. Parking is very easy and the location is great for doing things. I would go back with no worries
LaQuinta has definitely come into its brand in the last 5 years. I love the new look and the freshness of everything. I had a great stay last time. I had a pet and some requirements to have an eternity connection in my room for work. After striking out at several other locations (that I use for points) I settled on LaQuinta because they were so willing to help.
The young man at the desk (Tef) was super...
After staying at a different hotel the night before we stayed here we had a much much better stay here. They were doing some renovations to the outside of the building but other than that everything was as expected from a stay in a hotel. Clean room, friendly staff, easy access to the places that we were visiting over the weekend. Definitely will stay here again. We didn't take advantage of the breakfast...
Great check in experience. Super awesome room. Air conditioning works really well.
The location is kind of hard to find if you are not paying attention. We almost drove right past it.
Being remodeled, wish I would have been informed when making the reservation. The room was clean, but the dust was bad in the lobby and halls. The staff was very friendly.
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
9.3
Staybridge Suites Tyler University Area, an IHG Hotel
Tyler, 2759 McDonald Road 🧭 Map
This Staybridge Suites located in Tyler, Texas on the loop is a very clean hotel. The rooms have kitchenettes in them. Witch comes in handy. We are staying here a couple of nights. We had an issue with one of our rooms, no hot water in the shower. We called the front desk they told us to check the breaker box and see if any breakers are thrown. They weren’t so they gave us another room. Problem resolved...
The room was nice & clean. There was three of us in the King suite, we had plenty of space. The bed was comfortable. Great location for our event. It was 3 mins from the campus (UT Tyler) The breakfast was ok.They had a good variety, but the potatoes were cold about an hour into service.
We were in town for college recruiting.
Seeing old friends while here as well.
We had a very hard time finding a parking spot with all rooms booked. There were 3 spots and one person was parking their vehicle in the middle of two parking spots.
The last and only spot left was for a normal size/small suv. We drive a full size truck. It was hard to get out of the vehicle and get bags out to check in...
Amazing extended stay hotel! I've been here for a few months now and it's been great. The staff are helpful and so nice. They really go out of their way to make you feel welcome. They've been renovating the entire hotel while I've been here and it hasn't been an inconvenience or disturbance at all. There's a large and awesome hot breakfast served every morning and 3 nights a week they serve dinner...
Hotel is nice in a good location. Staff was extremely nice! Never had parking due to meeting/group get together going on the entire weekend. Room was ok not cleaned extremely well floors not vacuumed shower had hair all over.
This is a really neat hotel! Love that they have fully equipped kitchens and free breakfast! The hotel staff was very accommodating to my requests and the room was very clean. I wish there was a Staybridge everywhere we go! Highly recommend :)
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
7.7
Days Inn & Suites by Wyndham Tyler
Tyler, 3130 Troup Highway 🧭 Map
The room was great beds great , I always said I would never stay in another Days Inn ,this one is good though,the only problems were that they don’t have coffee maker’s in the rooms, ok not too bad, but the big one for me was 2 long hairs in a wash cloth I used while taking a bath. Not my hair mine is very short.. we will most likely stay here again.
Pros - Clean room
Cons- No coffee maker in room, Shower not handicap accessible - no bath chair. My wife can’t stand up in the shower/bathtub, I had go to Walmart and buy a bath seat. Wanted to go swimming but the accessible lift had no battery and front desk knew nothing about it. If you are handicapped, I would advise not staying there. We will not be staying there again.
11/10 experience. Was the same price as the cheapest motels nearby but was FANTASTIC. Room was SO clean, bed & pillows were comfy, plus included breakfast! Nothing whatsoever was even close to sub par. Thanks for a great experience.
Enjoyed my stay here very much. Greg at the front desk is the best !!!! After talking a bit, realized we went to school together. Greg made me feel like a million bucks, such a sweet man and good person. Had it not been for him, I wouldn't of been impressed. Great customer service.
Came for country concert. Everything was great. I had read many reviews and was nervous about coming here. But I learned a very valuable lesson. You can't always go off of someone else's opinion. My stay, the staff, the breakfast it was great . There is not one thing bad that I have to say about Days Inn.
Pros: I gave five stars because we really enjoyed out stay. Room was pleasant, beds were comfy, air was cold, and the environment was decent. Oh and I can't forget the breakfast, it was great and really started our day. Upon check in the lady at the front desk was helpful and we really enjoyed speaking with her. When we needed an extra towel and soap she brought it to us which was unexpected. You don...
89 $
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9.5
Sleep Inn & Suites Tyler
Tyler, 5555 South Donnybrook Avenue 🧭 Map
good clean large room. staff very nice let us check in very early. we had a problem with the door to our room and was fixed straight away. very efficient.
I'm pretty picky about hotels. This place was excellent. Rooms are VERY clean, facility is VERY clean. Fantasia at the desk is super nice and very helpful. I would rent here again if I returned to Tyler.
Not bad for the price and location. Surprisingly quieter than I would have expected for having a major road next door. Staff was kind and gave a nice discount. Large walk in shower was a plus.
Didn't stay overnight to experience the rooms but attended a class in the conference room. Clean and tidy and allowed me to use the kitchen area to heat my lunch. Super friendly attendant.
Tiny overcrowded pool. Loud music and people partying in the parking. Asked for towels and my husband had to go and get them. Pillows were very soft! Air-conditioning was very good.
Look no further, this is the hotel you want for the night locally. Gentleman at the counter should have his job security for life. Found a suite at the last minute I could afford and answered all the questions I had with knowledgeable answers. This is how your company makes money. Happy customers.
108 $
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
7.4
La Quinta Inn by Wyndham Tyler
Tyler, 1601 West Southwest Loop 323 🧭 Map
Pet friendly, and I truly mean pet friendly. They loved my boy Hooch! Super friendly and professional staff. Kim at the front desk was so amazing and helpful. I highly recommend staying here.
Definitely a quality location to stay at for the night, just off the 323 loop so easy access to all of Tyler. Very clean and nice employees there.
Good value for the hotel. Rooms were clean and good size. Coffee was too weak though and bathroom was a bit outdated. But overall good value for the price.
I wish i would have gotten the lady's name that was working the front desk tonight!
BEST CUSTOMER SERVICE I have EVER HAD! She was so sweet and answered all of my questions before I even asked them!
Whatever this sweet lady is making an hour isn't enough! She is EXACTLY what hospitality should be!
She totally made my night better with her warm smile and pleasant attitude!
Very friendly and helpful front desk. Room was clean and sheets were fresh . I would stay here again. They shut down breakfast way to fast walked in at 9 am thing already picked up?
The staff at the front desk and house keeping are honest and very helpful. I was a flood victim with four others with me. The staff help me in every way. The building and grounds need more attention, but the staff I dealt with were five stars. Building and grounds upkeep was a two and a half...
71 $
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7.6
Super 8 by Wyndham Tyler TX
Tyler, 2616 W NW Loop 323 🧭 Map
It definitely isn't the most visually pleasing but you can't beat the price, so I guess it's a tradeoff. If they just did a deep clean in all the rooms, it wouldn't be so bad. The front desk staff, especially the gentleman who is there over night is incredibly helpful and kind! Watch your undercarriage when pulling in and out because the entrance set up is pretty gnarly.
57 $
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6.4
Quality Inn Tyler - Lindale
Tyler, 2843 West NW Loop 323 🧭 Map
Ok now I've been here almost 2 yrs. In this time I've learned that from the owner and all of the staff are some of the best people and friends you could ask for. They go the distance to help everyone . I've stayed at almost every hotel in Tyler at some point and by far this hotel is the best ran and accommodating there is. Don't be fooled by it's location because I'll always recommend quality as the...
Clean, affordable, convenient location for me. Beds are comfortable. Have had no real issues at all. Have stayed here a few days every week for over a year in and out on business.
I loved the bed.. ac and shower awesome. There wasn't a button on the remote to change color options on tv.. pretty white towels had odd odor. Front desk lady's were nice. Humid town!
The staff is adorable. The rooms are clean, breakfast, gym and room service is a must do. Book your ticket in advance
Clean rooms, good breakfast. Orange juice is actually Tang or something close to Tang. Staff was nice but housekeeping brought extra towels that smelled like cigarettes. Gross!
Best value in the area because the bargain brands don't give you a computer desk and chair, plus a sitting chair. Full breakfast included and refrigerator/microwave.
Air conditioning was just enough to keep the room not hot when it was 94 outside.
The restaurant is closed down.
The staff is great.
67 $
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
9.2
La Quinta by Wyndham Tyler - University Area
Tyler, 2552 Loop 323 South Southeast 🧭 Map
We stayed a couple of nights. The main lobby was clean and very welcoming. The breakfast is very good and serves until 10am. Our room was very clean and updated. The only negative thing was that the bed was way too hard.
This La Quinta in Tyler-University area far exceeded our expectations. Hotel appears to be recently renovated so rooms were very nice. Our interaction with the staff couldn't have been any more pleasant.
Went here so I could make it to a funeral. Non smoking rooms smell like smoke, will not give extra towels told me to bring towels from home, not child friendly, I received many complaints on my infant crying.
92 $
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
9.2
Comfort Suites Tyler South
Tyler, 303 East Rieck Road 🧭 Map
Breakfast was a disappointment,
But because of the reasonable rates and excellent service, we would still definitely stay there again!
The staff was fine, no problem there. However, the lobby and hallways smell like they put a urinal cake in a candle warmer. It hits you as soon as you walk in the building. And if you want a good night's rest, forget it. The mattresses are a step above a box spring. There is no comfort in these suites. The room itself is fine, nothing special and nothing horrible.
The check in was flawless and we were greeted with a beautiful smile from our host, Jalissa Gideon who treated us very well and we appreciate that. The room was ready and as usual very comfortable. We will be here for five days and we expect the service will continue as expected and has always been great. We try to always stay at this chain when we travel. Real quality at a good price and great service...
Our favorite has now become one we will never stay in again. There are other hotels literally in the same parking lot that are just as nice and much cheaper. Nice hotel..TERRIBLE FRONT DESK STAFF!
Didn't stay in the rooms but used the meeting room. It was spacious. It even had a little kitchenette. We were able to serve coffee and lunch. We had about 30 people.
We travel all over the US and 90% of the time we stay at a Choice Hotel. So to say we have had experience with guest clerks is easy. Last night while checking in we had one of the best experiences with the 'face' of the hotel. Tamencia (I hope I got that right. We checked in on the 9th and it was a pretty African-American woman who checked us in.) She greeted us warmly with sincerity. She had...
126 $
ZenHotels
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
8.9
Fairfield Inn & Suites Tyler
Tyler, 1945 West South West Loop 323 🧭 Map
Staff is friendly and very kind, very clean hotel all in all, I gave 4 stars because the hot tub wasn't hot and needed more water. 😉 The breakfast in the morning was just right to start the day plus it's complimentary. They even offered late check out to 1pm for me while my father was having surgery so for that I go back and give them 5 stars. Also ask which restaurants around give you a discount for...
Second time staying here. Clean room and good breakfast. Hotel is well maintained. Workout room is a little small to do much with the dumbbells. 3 treadmills and elliptical also available. It's not a 5 star hotel but 5 stars for what it is.
I have stayed at other places in Tyler, but this stay was much more pleasant. The front desk staff greeted me very warmly when I arrived with my teenage son. Ashley was genuinely enthusiastic and treated me as nicely as I had hoped, being a Marriott Rewards member. The breakfast was scrambled eggs, sausage, muffins, yogurt, cereal, fruit and even pre-made waffles. It was better than other hotels...
No frills other than pool. Well kept though. There is a gym down the street they have partnered with. I am lazy though to drive to it
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9.0
Best Western Plus Southpark Inn & Suites
Tyler, 120 W Rieck Rd 🧭 Map
Very clean and nice staff. Nice hot breakfast available. In a very busy section of town so the traffic was bad, but we did not hear much of the traffic during the night. There are many, many restaurants within a few blocks, i.e. Golden Coral, Applebee's, Olive Garden, etc. We will definitely stay here again.
Very reasonable and looked in a good area. Parking is close in well lighted. My room was clean and neatly appointed. My bed could have been better as far as comfort but linens were clean and shower was adequate. Would stay here again for the locale and price.
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8.8
Holiday Inn Express Tyler South, an IHG Hotel
Tyler, 2421 East Southeast Loop 323 🧭 Map
The rooms themselves are fine, a regular hotel experience but comfortable beds. We had a rollaway bed and the mattress was very thin and looked like someone was going to be in for an achey morning, but it was comfortable and cradles your body nicely. The touches in the hotel make it great, like the pool being very warm (be aware that it appears the jacuzzi has been cemented over. The pool was actually...
It was between 100° & 105° while we were there. When we arrived they already had our room a/c turned on without us calling ahead. The lady at the front desk was the epitome of southern hospitality. You could just sense her attitude was one of service.
If the owner is reading this, her name was Tisha and you should compensate her well. She is a dying breed. She was by far the friendliest and most caring...
Beds and pillows were very comfortable. We slept great. Bathroom was very spacious. Cleanliness of the whole building was exceptional. Our room included! Staff was kind and helpful. And the microwave warmed up the inside of my hot pocket. Guest laundry handled my son's baseball uniform. The pool water even stayed the same color and temp. That Jessica girl from housekeeping was so nice and hardworking...
The staff was great, the bed was amazing, the breakfast was excellent, and I even had a real Jacuzzi tub. So why not 5 stars? Because the lights didn't work. Seriously, aside from the desk lamp, I couldn't get any of the room lights to turn on. I guess they were fluorescent or something... But I couldn't find the magic key to illuminate them. My wife asked me to call the desk, but I was plumb tuckered...
Hotel was ok. I only stayed here to visit my brother in the hospital. Definitely no more than a 3-star hotel. Elevators were constantly dirty (spilled drinks, cereal, wet floors, etc.) but rooms were clean. There was a faint odor in the bathroom as others mentioned but again everything was clean and I had Febreeze as I always do in hotels so I wasn't bothered. The bed was comfy, just what I needed...
Check-in was fast & easy and our suite was clean and comfortable. Standard Breakfast. This Holiday Inn is a bit dated but I would probably stay there again. My only real negative is that the elevator and hallway was wet all evening into the next morning from swimmers. Overall fair price for what you get. Tip: if you get a suite with a jacuzzi tub, let the water fill over ALL the buttons and then...
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