Easily accessible. Handy location. Clean and comfortable.
Staff very helpful and friendly. Love good manners and good communication with heart. Accommodation close to my work, restuarant for meals. Easy, didnt need a hire car. Rib fillet steak was 10 out of 10. Excellent.
Nice hotel. Friendly team members and the facilities are pretty good. Had a few issues accessing the wifi and pricing for mini bar. No list in room and online document didn’t contain. TVs need a bit of an upgrade as slow to work and connect
The staff were amazing. John was able to assist us with our requirements which we thought may have been impossible. Very helpful checkin and check out personnel, and bar/restaurant staff could not have been more polite and helpful. I will always take the opportunity to stay there when we can.
Whilst I only stayed overnight during holiday travel, the experience at Ibis Mackay was great. A compact but very comfortable room overlooking Hay Point and the adjacent cane fields. The staff, especially those in the restaurant were fantastic. They really made for a relaxing experience - just what is needed after a long day travelling.
The room was lovely, clean and quiet. The reception staff very friendly. The bar staff at breakfast not so much - very curt, and the breakfast itself sub-par. Was really looking forward to starting each day with something delicious, but most of the choices (and there weren't many) were very average. I'm very easily pleased, so was truly disappointed.
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