ibis Perth

The shower is terrible. The water pipes have a very loud hammer that will wake you up at 1am. The staff are incompetent. Nobody knows if you have paid the bill, after you have paid it. The rooms are filthy and smelly. Breakfast is shameful. Homeless people will wonder off the street and help themselves to the buffet. Terrible, Probably the worst hotel in Perth.

Service at the desk was great. Breakfast was average. However room was dirty and very small (closet small). The bathroom sink was blocked, told the reception on our way out on the first day and came back late to it still being blocked for the second and third day, no other sink to wash hands, brush teeth…. At $230 a night - definitely not the cheapest. Stayed at cleaner hotels in Perth for less $$.

I’m never one to write negative reviews.. but I had a terrible stay at Ibis Perth and feel it’s very fair to express how bad it was.
My fiancé and I had our first baby free night. To say I was excited, especially to have a sleep in would be an understatement. We arrived around 4pm, threw our bags in and left for the night.
We came back later on and tried to shut the roller blind, but the blind was in the corner of the room, BEHIND the chair.. not hanging up.. there were two see-through blinds obviously used for privacy in the day, but no actual blind to keep the light out.
I call reception and ask please can someone put this blind up for me as I was really counting on having a nice sleep in. I was told it’s not possible and no one can help. He came up to check but was so blunt and rude to me. No sorry, no effort made. Again I never, ever complain. But I had to on this occasion and he advised that I should have noticed earlier so it could have been fixed. How about don’t give me a room, charge over $200 for the night to then find there’s no actual blind hanging up!! How is that my fault?? It wasn’t even in plain view too!

I was so upset to have been woken up at 5am with the sun beaming through. We ended up leaving just before 7am as there was absolutely no point trying to attempt to sleep in with that much light.
It ruined our night, a night my fiancé and I desperately needed and looked forward to so much.
The room was also not clean, so much dust on the walls and hanging from the cornices. The shower leaks water all over the floor. If you’d like to know the exact room, it was 609.
We won’t ever be staying here again.