Hotel Leegerpark in Greetsiel

Addendum 6/25/25

You 'forgot' to post this in your reply, which we just received by email:

"... Should you notice any issues during your next stay in a hotel or vacation rental, please address them directly at the accommodation. As already mentioned, only the person who speaks can be helped.
Or, as you write below, "complaining at a high level?"

Our reply to you:

Mr. Jürgens,

It's interesting that you only contacted us after publishing reviews on Google :) ...

Your "arrogance" and already clearly "self-important demeanor" displayed on site, which my wife and I can attest to, are now clearly demonstrated in the lines you sent, and simply confirm the impression we had of you during our stay – and that really has nothing to do with the "North German/East Frisian reserve" that all the other people we encountered in shops, restaurants, and snack bars displayed. They were extremely friendly, very natural, and always very concerned about the well-being of their guests/customers.

You must be embarrassed about the Prosecco yourself.

Self-reflection is unfortunately not something everyone is born with...

Letter to the owners, no response to date (more than a week) despite inquiries (!):
Dear Sir or Madam,

"We are open to every suggestion from our guests and always ensure that our visitors and regulars never get bored with new ideas." (according to your website)

We stayed with you in your apartment/maisonette for 5 nights and would like to give you direct feedback instead of posting our opinion directly on various platforms as usual.

First of all, we would like to highlight the great breakfast and especially mention the extremely friendly and hard-working young lady.
You have found a very special employee, and we hope you are aware of this and will be honored accordingly.

From your side, however, it would be appropriate, when meeting your guests—at least that's how we experienced it—not just to greet them briefly, if at all, but also to ask how satisfied they are and how they enjoyed their stay. It would also have been appropriate to proactively inform guests that the hot water had gone out in the morning and not simply leave them unprepared for a cold shower, then have them ask themselves what was going on, and then not even offer an apology or a small gesture of goodwill.

In our apartment itself, we had asked if there were at least footstools for the rather uncomfortable Wicker chairs could have been provided, and your staff member thankfully brought one for us.

The shower itself is very nice, but the water pressure leaves a lot to be desired. There are no hooks in the bathroom for the towels, and the towels themselves could use some replacing.

When we arrived, the ashtray on the balcony was overflowing, and when we informed your staff member, she was somewhat surprised that this might be a problem/bad impression.

Although you have the option to listen to radio stations on the TV, it doesn't work, for some incomprehensible reason.

Your restaurant terrace is beautiful, and we even ate there one afternoon. My wife's crab soup, with only a half-filled plate, was a bit of a disappointment for the extremely high price.

You might consider this a "high-brow complaint," but since your hotel gives the impression of something "high-class" (see, for example, the top-design furnishings by Rivera Maison), which is appropriate, we wanted to offer you a warm welcome. Please pass this on in this way, since we paid over 1000.00€ for the five nights.