Mercure Stuttgart Zuffenhausen

We took the chance and drove to the hotel without a booking, since we would like two rooms that could be connected. The guy in the reception confirmed the room was connectable (but it wasn't, it was just beside each other). The hotel could not make the booking if I wanted the rooms for the best price. So I should book online. The booking system on the website did not work (has been working fine for other Accor bookings). I used more than one hour trying to book. I even got a booking confirmation on the website, but without receiving a mail confirmation, and could not find the booking on my account. The hotel could not see the booking in their system too. And they did not know what to do about the "confirmed" booking, because they couldn't do anything if I ended up book the room twice.
Since the guy in the reception was not speaking English very good, everything was hard to coordinate.
I took the chance and tried one more time. Finally I managed to book the room through the app instead.
The car park has very narrow spaces, so was hard to find a free spot large enough, but nice they have indoor parking, however a little bit expensive.
The rooms where not as expected. They were not connectable, just next to each other. They had no aircondition. One of the rooms where very small without much space beside the beds. The hand sope in one of the rooms were empty.
Good beds however.
Sadly there is a construction ground next door where they started noisy work before 7.30, and without aircondition, but that is not a thing I blame the hotel. But without aircondition we had to have the windows open.
The most desatisfiring thing, was; The room cleaning lady was starting knocking on the door at 8.00 and opens the door shortly after. She sees, that we are still sleeping and go again. At 8.30 she was knocking a second time to find out we still are in the rooms. I have never experienced the cleaning starting before checkout in other hotels, and then even twice within 30 minutes. We really had the feeling that they didn't want us in the rooms an couldn't get us out fast enough. Not a nice way to wake up.

I will not recommend this hotel.

The temperature of the shower changes at the blink of an eye. From too cold to scolding hot and back again. This is not good enough, it is 2024 and we've solved this problem already! No reason for you to save on the cheapest faucets, when you can get one with a thermostatic mixing valve that can keep a constant temperature.

Also, the shower/bathroom is very small, with no fan. And the room have no aircondition, so it gets very humid and hot.

But I guess you can get away with it being close to the Porsche museum.

The Hotel is very Central, tram to shopping, everything is within walking distance. Hotel requires payment in advance. Get it then, but not to create a proper invoice on the day of departure. Almost two hours I was able to at the front Desk waiting

Room: Shabby! Simply Shabby! The rooms are dated and do not properly clean, the carpet is stained, and also for the waste are suitable.

The Breakfast was the Highlight of the hotel, there is not a decent selection, no pre rolls it was great or fantastic. But in comparison to the Rest very well.

It is certainly not a place that deserves, all obsolete, the room with the stench of cigarette smoke, all to renovate.
I was asked to pay the check-in at the request of a receipt I was told that I will be prepared for the check-out.
To 23:00 close entrance door, remember to take with you the keys of the entrance.
I booked a double room for single use, I was charged breakfast for two, justifying that "the computer" had made an error... to me it seemed so much an attempt to fragare a bit of money