9
Excellent
426 $
Book now

Faustino Gran Relais & Chateaux Mini-hotel

🌍
Spain, Ciutadella, Calle de Sa Muradeta, 22
● Center: 410 m
🌞 Beach - 13 min
🧭 Coordinates
367 EUR
Faustino Gran Relais & Chateaux
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Superior Double room
Superior Double room
Wireless internet, air conditioning and minibar
Beds:
426 $
Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
639 $
Single room
Single room
Wireless internet, air conditioning and minibar
Beds:
Double room
Double room
Wireless internet, air conditioning and minibar
Beds:
Deluxe Premier Double room with view
Deluxe Premier Double room with view
Private bathroom
Beds:
Patio Double room
Patio Double room
Wireless internet, air conditioning and minibar
Beds:
2 Bedrooms Suite
2 Bedrooms Suite
Wireless internet, air conditioning and minibar
Beds:
Terrace Double Suite
Terrace Double Suite
Private bathroom
Beds:
Villa with Private Pool
Villa with Private Pool
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room

Description

With a stay at Hotel Faustino Gran - Relais & Chateaux, you'll be centrally located in Ciutadella de Menorca, steps from Cathedral of Menorca and within a 10-minute walk of Puerto de Ciutadella de Menorca. This luxury hotel is 6.3 mi (10.2 km) from Cap d'Artrutx Lighthouse and 6.5 mi (10.5 km) from Aquarock Waterpark.

In this mini-hotel 48 rooms, 1 floor.

Policies and conditions

  • Child Policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required A fixed amount of €250.00 (approx. US$291.41) is charged. This property accepts credit cards The deposit will be returned to the original account of payment on the day of check-out.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the Hotel: Visa, MasterCard, AmericanExpress
  • Check in time: 14:00. Check out time: 11:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
Booking hotels at the best prices
official partner of
Trip.com

Services and facilities

General
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Newspapers
  • Ticket assistance
  • Garden
  • Terrace
  • All Spaces Non-Smoking (public and private)
Rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Family room
  • Smoke Detector
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower
  • Bathrobe
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Diet menu (on request)
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Packed Lunches
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Area shuttle
  • Car rental
  • Airport transportation
  • Transfer services
Languages Spoken
  • Spanish
  • German
  • English
  • French
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Library
  • Bike rental
  • Hiking
  • Sun Deck
Pool and beach
  • Swimming pool
  • Indoor Pool
  • Outdoor pool
  • Beach facilities
  • Pool facilities
  • Beach/pool towels
Business
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Windsurfing
  • Diving
  • Cycling
  • Snorkelling
  • Fitness facilities
  • Yoga
Beauty and wellness
  • Doctor
  • Massage
  • Steam room
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Babysitting and childcare
  • Family/Kid Friendly
Pets
  • Pets Not Allowed
Health and Safety Measures
  • Temperature control for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

The nearest beach is located on the distance of 860 m. It takes 13 minutes To the beach!

Street view

Video: MENORCA Faustino Gran Relais \u0026 Chateaux, Carrer de sa Muradeta - Ciutadella | Minorka #shorts

Map

Reviews

Cleanliness
Amenities
Location
Service
04.08.2025
We have stayed here six times now and love the hotel for its location, the beautiful rooms, the garden, the helpful staff and the spa. Nothing is too much trouble and the hotel offers us complete relaxation from the moment we arrive. Thank you Maite and team for yet another lovely week.
28.07.2025
Room was lovely (steps would not suit mobility issues) we had room with terrace on third level. Views fab, location perfect for walking, shopping, eating out. Staff all helpful and polite. Little tour of the other two sister buildings with their own unique pools. Nice underground cave like spa. Food of good value and quality. Only downside was noisey nightclub turn out at 5.30am but that’s not the hotels fault.
21.07.2025
We really loved this hotel. Location is great, the hotel itself is lovely and the staff is amazing. Service is top notch. Restaurant is super nice and breakfast was great. Would definitely recommend this hotel! Hopefully will be returning soon. Special mention to Marc from the concierge team who went above and beyond.
20.07.2025
Absolutely horrific experience. We were recommended a restaurant - an 8 minute taxi from the hotel. We have a baby and a 3 year old. The hotel could not get us a taxi back. We waited 1 hour and 45 minutes and the hotel could do “absolutely nothing” about this, despite recommending it. We asked them to send a driver, to call a different taxi company, to offer a valet service more money - NOTHING. They left us completely stranded knowing we had 2 very young children. We ordered a taxi at 910pm. We arrived home at 2316. When we arrived at reception - the staff were laughing. I could not be more disgusted with hotel service. DO NOT STAY HERE
16.07.2025
The room was lovely, spacious and light-filled with all the amenities. The overall facilities were adequate but not anything special: limited cozy seating areas, small pool with an inadequate number of lounges (which were a bit run down), breakfast was adequate but the quality was nothing special. The garden dining area is lovely, the spa cozy, but other public areas are minimal. Earnest young staff available to assist, but are a bit "scripted" in their approach. Overall, I had a nice, relaxing stay, but there was more of a corporate feel (luxury scripted service), rather than the intimate/authentic feel, which I expect at a Relais & Chateaux property.
15.07.2025
Beautiful hotel located at the heart of the city. Peaceful Spa.
14.07.2025
The location is amazing, and the staff is very professional and attentive. Loved the breakfast and the overall vibe of the property. Would absolutely stay there again.
17.06.2025
We stayed at the hotel in the last days of May to celebrate my partner’s birthday. The facilities were amazing, but unfortunately, the room was extremely noisy as it was located right next to the breakfast area, with constant movement and noise throughout the day. It was far too expensive for a stay where we couldn’t get proper rest. Additionally, some of the power outlets in the room didn’t work, which was very inconvenient. The staff didn’t offer any recommendations or take the time to explain the hotel’s amenities upon our arrival. Overall, I wouldn’t pay that amount again for a room and service of this standard.
11.06.2025
The courtyard garden is beautiful and so lovely to have breakfast, lunch, dinner or a drink in it. The hotel and rooms are stunning. Good breakfast and the staff were so attentive. We did have a bit of time in the spa, an added bonus and we also stayed by the pool one day.The burrata salad for lunch was divine. I would highly recommend this hotel.
01.12.2024
Decent rooms (small but understandable for the area), good location in terms of being in the hub of Menorca. However, too many issues with management of the property...

To start the booking, their "concierge" is unresponsive to any questions you have about the area or specific details to your booking. After multiple emails about being excited to visit the area/confirming booking details, I received 0 response despite submitting several emails 2 months in advance...

My bigger issue with this hotel is that I got charged when booking. On my way to check out they said I was good to go and was well on my way. After checking my credit card statements I saw that that I was charged twice on separate occasions for the same stay.

After bringing up the fact, they admitted the error after several days of no response & all I got was a sorry.

Nauseating to think how many other people this has been done to.

Highly recommend the area but stay away from this management group. Poorly run is a compliment.
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Frequently asked questions about Faustino Gran Relais & Chateaux

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from to the nearest beach?

It takes 13 minutes to reach to the nearest beach.

What are the check-in and check-out times at ?

Check-in at is possible from 14:00, check-out is until 11:00.

Does Faustino Gran Relais & Chateaux have a swimming pool?

Yes, Faustino Gran Relais & Chateaux has a pool.

Are pets allowed at Faustino Gran Relais & Chateaux?

No, pets are not allowed at Faustino Gran Relais & Chateaux.

How to get from the closest airport to Faustino Gran Relais & Chateaux?

The closest airport is Menorca Airport, and it is about 47 mins from hotel by car (46.6 km).

What is the cancellation policy for Faustino Gran Relais & Chateaux?

The cancellation policy for Faustino Gran Relais & Chateaux varies depending on the type of room and booking conditions.

Wrong hotel description? Tell us.
X