Vigilia Park Apart-hotel

Lovely, clean and spacious apartments in a great location. Once we got used to the area found some really fabulous places to eat. The location is very hilly so if you have mobility problems this could be a challenge, but after we found the hidden lift at the car hire place opposite the entrance this was a game changer and allowed us access to even more places and less of a struggle up the hill. The sunsets and sunrises were spectacular. We paid extra for Breakfast, the first two days were ok but the food on offer deteriorated and was not worth the extra money. Spoke to the kitchen staff on duty and one was very rude and shrugged her shoulders and walked off. The reception and cleaning staff could not of been nicer. We used the downstairs pool and although it was very nice it would of been brilliant with an open bar.

Fantastic holiday just far from everything, no games allowed in pool , no entertainment , not really ideal if you have children that want to have fun with floats balls etc in pool but rooms very clean big . 40 euros to get to live areas and 21.50 euros on bus , swimming pools very deep, did not stop children staying in them all day but they would of loved floats or a ball or music 😀 lidl only a little walk and sports bar good

I was here in January for 1 week. The apartments were clean, comfortable, could do with aircon though, the fans were not helpful. Shower was very nice in apartment. Wear ear plugs if you are not deep sleeper though because of people with suitcases outside checking in and out. Noise above you in apartments too. Comfortable beds. Sunbeds need padding on them or you get back ache! Pools both a nice temperature and clean, can’t complain on the pools, nice view from upstairs pool. Area was good if you like quiet which was perfect for me and my kids. The showers you use on your last day up the stairs by the downstairs pool could do with some refurbishing. The sun would be gone from downstairs pool by 4pm because of the building with the showers / gym in which was a shame but you can go upstairs for remainder of sun. Overall not bad. Reception staff were really nice and helpful. Suggestions, some more music around the pools, maybe a downstairs bar to buy drinks or snacks. The area is ok but not a proper beach, adeje is a good beach. Playa de la rena is meant to be nice but we did not go. I hear it is black sand. The thing that lets that hotel down is the two lifeguards. The only one who is professional and kind is the one who was there on a Saturday and Sunday downstairs, he was polite and kind, he would communicate with professionalism and respect. The lifeguard at the upstairs pool is very rude. I am not sure of his name. He talks to people like rubbish if they dive or jump in the pool, he points at them and talks to them like he has anger issues. He spends most of the time looking at his mobile too. The downstairs pool lifeguard is rude too, I cannot be sure of his name but he was there in the week days Monday through to Friday, he gets very angry at children and spends alot of time on his phone too. He spoke to my children like they were dirt because they splashing around and having fun, he complains about children to the cleaners too whilst pointing at the children. Children are supposed to have fun on holidays!!! He also sounds like he might be a pest to females. When I was trying to take a nap, all I could hear next to me were two young women complaining to each other about how this lifeguard makes them feel uncomfortable. One of the women had a husband who was very upset and angry. Those two lifeguards need to be sacked. Apart from that, it was a ok hotel, I wouldn’t return because I do not appreciate my children being spoke to like rubbish by two horrid lifeguards, which is a shame because even though the place isn’t perfect, I would have returned if it wasn’t for this.