Hotel Ciudad de Compostela

I've stayed in many different types of hotels, hostels, Albergues, in many countries. This is probably the worst value ever. The hotel is far away from where you want to be in Santiago.

There aren't any real services available at the hotel - no workout, pool, etc. There isn't even air conditioning, the folks brought in a cheap dollar store fan. When you open the window, you get street noise and road noise. There isn't a sofa, no refrigerator, no coffee maker, nothing. There were two wood straight chairs available, kind of soiled. On the plus side, the bathroom was almost clean.

There were bed bugs. . .
First, when we checked in the hotel in the afternoon there was no hot water, so we had to take cold showers. This gor fixed later in the evening. However, we woke up during the night from itching, and after turning on the light we saw multiple big bed bugs crawling on the bed, and most of them we saw were crawling up from below the mattress. We immediately told reception and they offered us the room next to ours which we refused, since contamination of bed bugs spreads fast, and these bed bugs for sure looked like they have been there for a while. We eneded up being all bitten, and we asked to spend the rest of the night downstairs in the lobby until the laundry services open in the morning, since we had to wash and dry all our clothes in order to prevent spreading.
The manager was understanding, and we did end up getitng a refund for out nights stay, however, since we were on our El Camino de Santiago journey, staff tried to say that they might be from us since we are travelling, which was impossible since we did not have any issues with that before that, and the bed bugs were many, and really big in size, which means they are most probably nesting.
Quite a bad experience in general. Would definitely not return again.