Star Arctic Hotel

My travel partner slipped on ice and broke their arm. The hotel was very helpful in navigating emergency care, medical resources, and providing us with the support (to go meals) throughout the stay. They made special arrangements so that my travel partner was able to see the aurora after the injury. They also helped with travel insurance claim afterwards.

Other than the injury, I’ve had an absolutely amazing experience with Star Arctic hotel. The staff are super welcoming and helpful, even when I’m asking silly and basic questions. Food is really nice, delicious and with a good variety throughout our stay. Rooms are clean and comfy, I loved the sauna especially. Scenery is breathtaking. Even just staying there is a blessing. Activities are fun and staff is welcoming and considerate. 10/10 would recommend.

Perched on a peaceful hilltop overlooking town of Saariselkä, this hotel offers a picture-perfect Arctic retreat. We stayed for two nights in a View Suite, and the name doesn’t disappoint—floor-to-ceiling windows frame a stunning panorama of the snow-kissed valley below. The room was everything we hoped for: sleek, spotless, and cozy, with all the essentials thoughtfully provided.

During our stay, some melting snow caused minor waterlogging near our room. We requested a room change, and the staff handled it graciously, even helping us move our things. That level of service really stood out.

Speaking of service—everyone we interacted with was warm and welcoming. Breakfast was generous, offering a good spread to suit most tastes, and the in-house restaurant shares the same incredible view. We dined there one evening and tried the Fried Arctic Char and the Reindeer Top Roast. While the reindeer initially came more well-done than we’d requested, the staff replaced it without hesitation—and the second attempt was absolutely spot on.

All in all, it was a nice stay. Highly recommended for anyone looking to unwind in Lapland’s magical landscapes.

The room is clean and big

It is a place close to the ski resort and a romantic place for couples. The view from the top of the mountain is beautiful. The accommodation is clean and warm.

Amazing hotel in Lappland. Great service, all the activities like husky and reindeer sleighing, aurora hunting or snowmobile tour were perfectly organized and a once in a lifetime experience. Great for kids, our 6yr old boy had so much fun. The hotel itself is on top of a hill and a perfect spot to see the northern lights. We saw them for two nights. Food is splendid too. We would be very happy to come back.

The hotel is very good overall, recommended

What a wonderful hotel with a even more wonderful team!
We had a great stay and everything was perfect, the food, the rooms, the ambiente, the activities.
Everybody was so friendly and always make us smile. Especially Maria is such a super waitress, she was always so courteous and make us laugh with her sayings at the dinner or breakfast.
Thanks to everyone, you made our trip very magical :-)

Every single thing about staying at Star Arctic was perfect. The glass igloo rooms were great and afforded beautiful views of the night sky (and yea we did see the Aurora!!!!!), the activities were fantastic, the breakfast buffet was amazing, as was dinner, and the sauna was lovely and an affordable add-on! The staff were also incredible and so helpful and though we only stayed for two nights, Star Arctic felt very cozy and small and allowed us and the staff to recognize each other and it just made for an even better experience! I will be raving about this experience and this hotel to anyone I know who wants to visit Lapland!

We had two rooms. The girls were in one of the cabins and we were in one of the skylight rooms.

The cabin was great. Could sleep four comfortably. And the ladder/stairs up to the loft was very well designed and thought out and really safe and easy to use.

The skylight room could really use about one more square meter. It was just a little tight even with just two people. The bathroom was kind of small and every time you took a shower pretty much everything especially the toilets just got drenched because there was no glass really or curtain or anything.

The skylight room around also could have really benefited from some way to make it dark. We had extreme cloud cover and so the third night we were not able to see anything of the sky except low hanging clouds that reflected all the light from the lodge behind us. Making the room very bright.

Any negative anything ends there.

The food is quite good, breakfast was extremely approachable even for American children that had pinned country for several days.

Now on to the stars of the show: the activities!

The reindeer experience was very interesting and relaxing. Thank you Anna, Henri, and France for being such great guides.

The dog sledding was a lot of fun. I wish our guy trusted this to go faster than walk. Going uphill was frustrating for us and our teams. I was in the backsled with no passenger, and I pretty much just stood on my brake the entire time. There was no opportunity to get any kind of rhythm or even a moderate speed. When asked her or questioned about this we were just told that this is how it is. I would not do it again had I known. Great for a one-time thing but I wouldn't do it twice unless we had the ability to have a little bit more speed and rhythm and therefore fun. It wasn't great spending all of my brain energy and the leg energy just keeping my dogs out of the sled in front of me.

Other members of our party went on the snowmobiles and said basically the same thing.

The staff at the lodge were super helpful and friendly. Thanks Charlotte and team at the front desk!

Thank you!

3 hour snow mobile safari
We had already had a one hour experience three days ago. The guides were great loved it so much came back for more
Wasn't dissapointed just as good and enjoyed being out longer our guide Tommy
Was really great with us and we were lucky only four of us in the group
We even came off twice which both times feel into deep snow ❄️ needed my husband and Tommy to lift the snow mobile off my leg I was totally OK as it happened so slowly

It made us realise how important it is to be out with an experienced guide who knows what to do where to go and keep you safe

Nikki and Chris Bolton