Sofitel Biarritz Le Miramar Thalassa

We celebrated our wedding anniversary at this hotel, taking advantage of our Accor membership. We were fortunate during our stay to be upgraded to a beachfront room. However, check-in is at 4 PM, which, in my opinion, is a bit late to fully enjoy the hotel's amenities, with checkout at 12 PM. The building is really old and could use some renovation. The room was very clean, and the crib was already set up when we arrived. We really enjoyed our stay here during our anniversary. Thank you for the experience!

We stayed hier in august 24.
Only 4 stars and not 5 because price is too high maybe because of the season, although the design and condition of hotel not suit the price. Lobby and the bar is very dark and both have no design. Our room was completely ok, furniture is new or goodly cared, balcony a bit poor, but have partly see view.
Personal is super friendly and caring. Also the house keeping is good. Room was always clean.
Luggage and parking service is easy and comfortable.
Located very near to the ocean just through the hotel door, but they have no umbrellas or chairs, for that you have to walk till casino and rent it on the beach.

Breakfast. Very small buffet, but enough and you can always find something. You can order omelet or fried eggs.

Mattresses are very comfortable, pillow somehow not really, i have to use mine. And also its only bathtub, so shower is not barrier free.

If it would bee 400-500 € per night it would be 5 stars, but with more then 800 € somehow the building also should be a bit more cared.

It is always a pleasure to renew our honeymoon every year at the Sofitel, it is pure luxury, the queen size beds are so comfortable, the outside swimming pool is fantastic even when it is windy weather - I quite like it as the pool is empty when the weather is bad. The gym and other spa facilities are fantastic.

We went here for a brunch and spa. The brunch was amazing but the service was out of this world. We had a great time at the spa+massage. Our group enjoyed every minute of it. A special thanks to Sophie M., the manager of the spa. 100% recommend it.

Well located, professional staff, good food and great spa services. The hydro-therapists are caring and know what they're doing.
The quality of the amenities could be better for a 5 star if anything.

We had a wonderful time at the Sofitel Biarritz Miramar. We were greeted at the door when we arrived and our car was parked for us. The reception staff were very friendly and we were upgraded to an Ocean View room which was absolutely amazing. Good size with a large balcony overlooking the beach. The bar was great and staff very attentive.

we had a very nice stay, were allocated room 525, I was confused in the bathroom that there was no shower gel but a hand gel container at the sink and again in the shower but I asked a staff member who said this hand gel is used as shower gel in the hotel, the room was very nice and comfortable, all staff were very polite, friendly, helpful and professional, the only problem we had was that our room/balcony 525 overlooked the main hotel reception/arrivals area where guests and deliveries arrived, on our first morning in particular this led to a lot of noise from arriving deliveries, trolleys etc. but I suppose nothing can really be done about this if there is nowhere else where these deliveries can arrive to the hotel