Hotel La Diligence

There was, let's put it charitably, inaccurate information on the part of the hotel about the available hotel parking spaces. We were briefly told that we had to park somewhere in the city. Then we were left standing. After we had digested that, we wanted to at least do our check-in so that we wouldn't have to lug our extensive luggage across town, as we didn't know where our car could ultimately be parked. We were rudely told that we had to leave the car park first. The hotel made no suggestion that we could leave our luggage at the reception desk, for example, or that someone could check us in together with our luggage. No solutions, only instructions in an inappropriate tone. In the hotel, the terms "friendliness", "customer-oriented" and "accommodating" seem to have no meaning. We waived check-in after an hour of discomfort. A guest house does not only have to look inviting, but above all needs atmosphere and a good soul so that guests can also feel at home. There was nothing of that here. Not Honfleur and the Hotel Diligence, then.