La Ferme Saint Simeon Spa - Relais & Chateaux Hotel

This was our third visit, our first since Covid. We had paid for car parking so ton arrival the car was unloaded and duly parked for us. A warm welcome at reception from Celine, a complementary glass of house champagne in the garden before we were shown to our room. We booked a Deluxe Room in the Historical House. We were assigned room 17 on the top floor, that is 3 flights of narrow, twisting stairs into the eves of the hotel. A warning to tall people. Watch your head there are lots of sharp corners. The room itself was well presented, nice large bed, small wardrobe, but very clean, quite spacious, well presented with views over the front and back of the hotel. The bathroom was a dissapointment. Small, dated, with a large step into a very small shower cubical. We were on a Getaway to Honfleur package, which included 3 nights dinner bed and breakfast in three different dining venues. Our first evening was in La Boucane. The food was satisfactory, nothing really out of the ordinary. The service to star with was warm, friendly but as the evening went on it disappeared, like most of the staff. We ordered Expresso Martinis but they never arrived however, were charged to our bill. They were removed, we paid and left, feeling underwhelmed. Our second evening was in Honfleur by the port at Le Vieux Honfleur. We arrived at 8pm, there was a little difference of opinion about our booking, finally we were seated. The service was very slow, this we found out was due to only two staff members being on duty for the whole restaurant. They had a rather loud table of 10 Americans who were seated behind us. Why do they feel the whole restaurant should be party to their conversations. Despite this the service was friendly and the food was exceptional. Our third evening was back at the hotel in Les Impressionnistes. I have to say for us this was by far the best of the three, not only for the exceptional high level of service, but for the food, which was amazing. We were informed it was a new menu which we found to be both creative as well as tasty. A special thank you must go to all the staff who looked after us, especially Ateneaus and Emma the Sommelier. We booked the new Spa Garden. Fortunately it was a lovely sunny day so we were able to make use of all the new facilities. We especially enjoyed the outdoor Hot Tub. Toasting life with a glass of chilled Rose Champagne. The original Spa which had a pool etc., is closed, we gathered due to a fire. So evening though the hotel mentions a spa, its is really just the spa garden! So why, after the above do I give it only an 'average' rating. - On our first night returning to our room it had not been turned down! On all subsequent nights it was. - On our first day after being out from 10.30 to 3.30pm all day, wanting to return, relax in our room before dinner we returned to find our room had not been cleaned. We had to call reception and then sit in our room while it was serviced! - Breakfast serv

I had very high hopes for this hotel. It looked beautiful on the website and aesthetically it met my expectations, the staff was friendly as well. However, we stayed in the Historical House which is the main building where you check in. I booked a Deluxe room and was given a room on the top floor, it had no AC and looked nothing like the pictures on their website. Apparently there is a separate building with more rustic rooms that are cheaper and they have AC. We paid almost $1000 a night, it didn’t include parking or breakfast. Breakfast was 39€ pp and absolutely awful! I had to flag down the staff to replenish the buffett of eggs, sausage & potatoes, which they never did. They were out of fruit as well. This might be understandable if the restaurant was at capacity but there were literally only 5 tables sat in the entire place, it was not busy at all and they had adequate staff working so I have no idea why no one was paying attention to the empty buffet. For 39€ I had a croissant and coffee, definitely not worth 39€ . Beautiful resort but I left feeling it was very over priced for what was charged.