Mercure Centre

We stayed at this hotel for the second time. Staff is very friendly and provides a feeling of staying at home. The location is ideal for visiting Mulhouse.
The only negative part was the restaurant. The staff was responding very slowly at dinner.

In any unclear situation I prefer this chain. Great location, nice comfortable and clean room, acceptable breakfast, friendly staff. Special thanks for the choice of tea for breakfast. For 25 euros there is an option of early check-in/late check-out. Expectedly good quality for an affordable price

My ten-night stay at the Hôtel Mercure Mulhouse Centre, from April 25th to May 5th, offered a convenient base for exploring Mulhouse and the surrounding Alsace region. The hotel's prime location, directly opposite the main train station (Gare de Mulhouse) and close to tram stops, was a significant advantage, making arrivals, departures, and local excursions exceptionally easy. The historic city center is about a 10-15 minute walk away. Major attractions like the Musée de l'Impression sur Étoffes, Cité de l'Automobile, and Cité du Train are easily accessible. Its position is also ideal for day trips to nearby Swiss and German border areas, or along the Alsace Wine Route. The hotel presents a contemporary feel in its common areas. The lobby is welcoming, and the staff at the reception were friendly and helpful. Check-in and check-out processes were smooth. My privilege room at the Mercure Mulhouse Centre had view over the park and was well soundproofed, which was a plus given the central location and the vicinity to the tram line. Standard amenities like minibar with refreshments, in-room safe, desk, Nespresso machine, and coffee/tea-making facilities were provided. Wi-Fi was available and generally reliable. The buffet breakfast offered a good selection of international and local products, although the coffee quality may be improved. The staff was professional, welcoming, and attentive and the housekeeping was generally good.
However, as a Gold All Accor member, I missed the personal handwritten note and welcome amenity from the Hotel Manager, a gesture that was happily received in most of the hotels in the Accor network.

The room is clean. Staff is nice and helpful , great location

The room facilities are very new, the service is thoughtful, there are plenty of underground parking spaces, and the hotel is in a good location in the center of the old city

This hotel is very good and with a great location just across from the station and also close to the centre of the city. It seems to have been renovated recently and the room I got was comfortable and had a good bed. The staff were friendly. There was some traffic that went past in the evening that was loud but it quietened down well.

I want to thank Vanessa who arranged a room for me at the last minute AND even offered to go outside in the freezing cold to help me with my suitcase—something that happens soooooo rarely. I was able to handle my own suitcase, but the offer was truly appreciated! Finally, I got settled in after midnight, and I realized that it was too late to order food. Abdel from the reception came to my room with a bowl of savory crackers from the bar. It was all he could find—and they were delicious. I also could not get the Internet to work on my computer, and Abdel played around with it for more than 5 minutes to get it all set up. These are all little things but they frequently take the the sting out of a tough day (and I was having one.) Both Vanessa and Abdel both made my day & stay. Thank you! I stayed at this hotel the week before Christmas, and I loved all the fun decor that glammed it up for the holidays. The location of the hotel is fabulous, but the staff is even more fabulous.

The restaurant has great farm to table food and the wines are also from the neighbourhood.
The hotel is a great value. The upgrade in Privilege room was much appreciated.