Hotel Papadakis

We stayed at this hotel during our holiday in Greece over the month of July for 5 nights. We had 2 suites as it was 6 of us.
The first impression when you arrive somewhere is very important and our experience when we got there was very disappointing to say the least. With us we had our elderly parents and our 2 kids. You would consider when you own a hotel like hotel Papadakis that has so many steps that on arrival you would organise someone fit to come and help with the suitcases. Simos the receptionist, when we got to the hotel not only he didn't welcome us with a smile but he was very arrogant. He didn't really want to help us with our suitcases and we had to argue as our elderly parents couldn't lift the suitcases and our 75 year old dad had a broken toe as well.
For these reasons we had to argue with the receptionist.
So receptionist and irresponsible hotel ruined our arrival.
At the end receptionist did bring one up. I understand he had issues with his knees as he said, but you would expect that the hotel would have someone else for this job. So first impression was not pleasant. Therefore we never saw any hint of hospitality.
The rooms were nice but many times we had ants and we had to call them to come and spray.
The cleaning ladies were really nice and the only ones they always had a big smile in their faces which was lovely.
Not sure if owner cares about the negative feedback but they definitely need to educate their staff especially the first person that greets the guests which it's the receptionist.
Breakfast was ok, but again the lady that was organising the breakfast, she could have been a bit more pleasant as she always looked moody and we never saw her smile either.
We knew about the amount of steps they were roughly 70 but we were unaware how steep it's to get to the hotel. Very dangerous and not suitable for elderly or young kids.
Also you have to make sure you lock your balcony windows as it has easy access to people from the outside as there is no fence around for safety.
The location is great if you are young and fit as it's only a few minutes down the steep hill from the centre which is beautiful.
It's a pity our much anticipated accommodation was not pleasant and not at our standards. It's impressive how many people have written similar issues about the hospitality of this hotel. Let's hope they can only learn and get better. Smile it's free!

The images are deceiving on this place. We got an old run down room when the pictures showed a fully renovated room (white Cycladic home). Ants were crawling everywhere, beetles on our bed, rude reception. Overall deceiving experience.