Porto Galini Seaside Resort & Spa

Porto Galini is huge, has absolutely no sign of the famous Greek hospitality and kindness, has a lot of steps and a great view from the sea and a very nice private beach (stones not sand). But it is not a five-star hotel. Period. We were given a room with a small bed, a tiny bathroom, two rooms in two floors and at least 35 steps from the bedroom to the balcony. Not nice at all. A room chemically cleaned from anything cozy and so unfriendly that we did not want to be there. I went to the reception to complain over the room and ask for another. I was met with an indifference and rudeness that I have not experienced anywhere in the world before. The staff even talked back at me. That is not only rude but also shocking as you have paid 3000 euro for a week there. It really ruined the vacation and we did everything we could to be away from the hotel – which is not easy and requires a bus or a car as walking means jumping for your life on the main road passing the hotel, not to mention the rubbish thrown along the road in appalling quantities. So, if you are given room 73, I will recommend you to make a scene, denying to accept the room and wait in the reception until you a given another. After five days we got another room (waiting 1.5 hour from the time we should have changed room, which was postponing our tour in a rented car, that was absolutely great). But we only had it for two days. On the positive side the housekeeping and the staff in the breakfast cafeteria is very professional, nice and friendly. On the beach you can call for service that will bring you drinks and snacks. Now, some people will appreciate this as a luxury. The mainly Italian or East European guests seemed to do so. I would any day change the beach staff for professional and welcoming people at the reception. But no worries, we will not be coming back.

Very disappointed, we only had 2 nights there, our shower head was broken, the fridge wasn’t cold even though we put it on cold, and the reception was very rude, will not be coming back also the cocktails were very weak, we also waited to be served for one hours at the beach chairs