Gardaland Hotel

We visited Gardaland last week, from the moment we arrived we felt very welcomed and relaxed. The staff were incredibly friendly and fantastic with our daughter! The room was great, everything you need and very comfortable. The pool area was fantastic, never fighting for sunbeds or space in the pool. We didn't eat in the restaurants but did have food in the bar and by the pool which was really tasty and kept us going all day long! We had a car and was able to venture away from the hotel on a few occasions but used the free shuttle bus to visit the aquarium. You can also get the bus to the train station which is just up the road so we ventured to Venice for the day too as well as the beautiful towns and villages surrounding Lake Garda. I would recommend this hotel and resort to everyone!! Thank you for making our daughters first holiday so amazing. We can't wait to return!

This hotel is wonderful I enjoyed my time there.Its a magical place .The rooms were big, the beds tidy,and the restrooms were average size.The desiging of the rooms is what caught my attention.The stuff were very friendly the facilities were amazing.The food was brilliant I had many options to pick from. The location was near an amusement park and many other places.

Stayed in the Magic Hotel - theming was amazing and the kids loved it. Big family rooms that easily sleep all the family. Nice 'cold' aircon and fridges in the room. Breakfast was good, and service overall was great. The best option if visiting Gardaland!

Beautiful pool , very relaxing and super clean. Staff very helpful. Room is spacious with lots of storage. Aircon stayed at a constant pleasant temperature in bedroom. We loved the wristbands that meant no cash needed at pool, just top up with your credit card easily at booth in reception. We found the free shuttle buses very hot and busy. When visiting movieland we preferred uber or hotel taxi. Did not mind the swim caps at all.
Hotel could improve departure....our jet2 transfer has a 30 minute window and we had to wait outside in intense heat with all the luggage. Transfer was late so this turned into 1 hour . Please build shelters with canopy/ roof as we don't want to stand with smokers in bus queue outside in heat when dressed for airport. A better solution would be to wait in reception and the driver buzz through to say they have arrived and then we walk a few minutes to car park or main road.
Coffee on morning was great but wonder restaurant was a little too warm at times so we never ate there on a night due to this.
Would return even if a little out of the way as pool and hotel is so relaxing.

We visited Gardaland in April 2024. The staff entertaining the children were one of the best that we’ve ever met. They were extremely entertaining, fun, skilled artists and moreover, incredibly warm hearted and genuinely interested in the children. Their work ethics was one of a kind and would make us return to this hotel any day. We hope each one of the lovely friends we made here are rewarded for their contribution to making families feel so welcome. Thank you so much!

Amazing stay at Gardaland!
The promo package we got (Night at the hotel, breakfast, 2-day ticket to GL Park, 1 ticket to SeaLife and 1 ticket to LEGOLand WaterPark) is so worth it.
The bedrooms are clean and well kept, the entrance to the pavillions are card-secured.
One thing that bugged me a little is that the room doors in our room are very poorly sound-proofed. We could hear people talking in the hallway so clearly, we had to check if we left the doors opened by accident. Minor inconvenience though.
Room service brought us some missing supplies within 10min. The staff is super helpful.
The outside area is very nice to chill and relax after frantically running around the park the whole day.
Breakfast includes your typical Hotel breakfast offer, and everything is rather tasty.
Dinner however is wildly expensive (35€ for adults and 23€ fod kids). Given the offer diversity and food quality and taste (accounting for my personal preference) I'd say it is 30% overpriced.
On the other hand, it is an all-you-can-eat buffet, so if you are reeeeally hungry, it's an OK deal.

The rooms are clean and the staff is very friendly.
We were 3 guests in a room and stayed for a week. The room was a bit small but OK. I do not know if there are other romms that are a bit larger for two parents and two kids.
The hotel grounds are very tidy and well taken care of. The hotel is very picturesque with characters and a beautiful fountain. It is a family hotel and mainly for children below the age of 10.
The less good things.
On our first day there was a malfunction with the whole hotel's water heating. Although it was fixed quickly enough it was quite inconvenient.
The breakfasts in the restaurant are made mostly for kids. It is the same buffet breakfast every morning. It is mostly good but not diverse. Do not expect a Sheff in the kitchen as some dishes (eggs, bacon) look like were cooked by a 12 year old 😀. The servers and staff are very friendly and helpful.
The hotel WiFi is terrible. As we have arrived from abroad we had to use an expensive cellular package as it was very hard to connect to the WiFi initially. So it is advised to do so immediately at the front desk with the help of the staff. The connection was very weak in the room and the worst thing was that it was an open and unencrypted one, meaning open to hackers. The phone security warned about it and it is high time to get up to date with the times.
The hotel is pretty far from everything so, although a bus is available, a car is needed to go to any local attractions. Take into account heavy traffic over the weekends.
In general it is a good stay if you take the above into account and have your expectations adjusted.

Fantastic hotel with even better service! We’ve been to countless amusement park hotels (Europa park in Germany, Disney in Paris, universal in Singapore, Disney & universal in LA and Orlando) but nowhere did we meet such a nice team. Special thanks to Sara M, Alessia A and Maria P, who, in addition to being very helpful during the stay, were super kind and stored our food bags in the fridge during our stay. They took their time to unpack the food from the bags (to fit the fridge) and then packed them back at the check-out! Such a personal touch and an extra mile we haven’t seen anywhere. Thanks a lot!!!

The hotel is closely located to Gardaland with free shuttle service to the parks, which runs all day. The pool area is excellent, but unfortunately only open until 7pm. Rooms are very nice and clean. Overall the design of the hotel is very pleasant and offers a touch of luxury. The buffet breakfast was very good and not very expensive. Overall I would recommend the hotel and definitely stay there again.