Basiliani - CDSHotels

Rooms were nice and perfectly clean. Clean service is really good. Front desk lack of English and lack of experience as they don’t know what is going on (some of them) you ask for water and they can not even provide that and you have to walk down to the pool to get a glass of water. Food is ok, not great similar to airport vibes. Location is a bit far but I slept amazing in their rooms.

A hotel on the outskirts of Otranto that could be so much nicer than it is. The hotel and rooms require updating as they are looking tired and dated. The room has little in the way of drawer storage, with a real lack of drawers to store clothing. It does have a wardrobe but not all clothes can be hung on a shirt hanger. The hotel is spread over a large area, having five “wings” and is built on very sloping terraced ground with many, many, step’s and whilst it has some small lifts it is an impracticable place for older or infirm guests. The hotel itself has a dining room which serves breakfast and dinner. The breakfast had no variation and was very limited. The restaurant offers a set evening dinner, but not a la carte options, so a walk into Otranto to find such restaurants is the norm. There is one small hut on the side of the pool that serves drinks in plastic cups and some snacks. This is where the hotel really lets itself down and could be so much better. The hotel has a bar in the reception area and a wonderful bar area in the landscaped front of the hotel which would be such a nice and relaxing place to take a drink but neither are open or used. Strangely, the staff advised that “these are not open because it’s summer”. If you want to take a drink in the evening it’s a case of purchasing one at the pool shack in a plastic cup and finding a sun lounger to sit on (in your evening clothes). The hotel could and needs to do so much better. It’s a real shame as the hotel seems to be “locked” in a time bubble.