GH Hotel Monzoni in Pozza di Fassa

Where to start. The room was tiny, especially the shower. The breakfast was really poor with limited options. The location was OK but the parking was super limited. In the evening the lady owner with bad English forced me to repack my car even though I told her that I had some wine - not sure she understood. I would avoid this place despite their low price.

The hotel is located on the main road, only if you are lucky you can park in front, otherwise you can leave, the nearest parking is only 500m away. The interior renovation is neither good nor bad, but it aspires more to 2 stars than 3. If you are lucky you can have a room with a lift, otherwise dragging your luggage along, finally after a tortuous path and two flights of stairs, you will arrive in the room. The one assigned to us is small, I recommend you go into the bathroom alone because two people risk getting stuck, and it is probably forbidden to bring a beauty case because there is no surface to put it on. If you use the shower from above, frozen drops fall. All in all, however, the bed is comfortable and you sleep well, the cleaning is thorough, but do not pay attention to the stained bedspread which, according to the receptionist, has just been washed. If the room is saved, you will have a nasty surprise at dinner: tired and hungry, you can't wait to taste the excellent Trentino cuisine but the nightmare has just begun... pre-cooked pasta that arrives undone in a soupy sauce, dumplings in cold broth still frozen inside, fish fritters with an unappealing smell and so on. Maybe I'm not the best person to comment on the food because I have a limited amount of food, but there were 10 of us and one evening part of the group preferred to dine out rather than repeat the experience. It's a real shame because the staff is really kind and goes out of their way to make up for the disaster in the kitchen, where there are certainly staff problems but also poor quality of raw materials. Sufficient breakfast (but what happened to the scrambled eggs that turned green?). Oh, I forgot: the property's policy requires, despite the deposit, the advance payment of the bill, I think because otherwise no one would ever pay the cost of half board.

We just spent the last week of January in this hotel. The rooms were adequate and covered all the basics. The staff were friendly and tried their best. The main complain was the food. Breakfast was acceptable but dinner was terrible. They offered various options but food was either cold, badly prepared or tasteless. Even tortellini in "brodo" that is such a simple dish, was inedible. The menu did not reflect what was served. Canederli in "brodo" was actually in butter and only one dry, tasteless "canederlo". Porcini mushrooms was not porcini but a mix of different mushrooms. Meat was tough and tasteless. Pasta and gnocchi was always overcooked, cold and without salt. My husband is intollerant to cow milk and even after making this very clear a week before, they still served desserts and breakfast items to him with milk powder inside. A real shame as generally food is good in Italy.