Hotel Bamby

absolute horror, horribly furnished and maintained. the price they charged us was outrageous for the quality of the place. staff is extremely rude and arrogant

I let the pictures speak by themselves. I do not recommend.

I do not recommend this hotel at all. This is not a three star hotel. Only plus is daily room service, who cannot cover the lack of its facilities and furnishing, and some of the room's deficiencies that are caused by the room not being well-maintained for a long time, as described below.
When I leave out the room being very small, the walls were paint-peeled and dirty with spider webs in the corners. Bathroom door cannot be opened normally because of the toilet that is in the way, plus the door is scraping the bathroom floor. Shower bath is moldy. Absent refrigerator in the room.
Parking is unsuitable.
Breakfast buffet should not be called a buffet - no vegetables/fruit (only apples if I recall), dry slices of cheeses and salamis with one sort of hard mini-baguette.
I've been travelling in many countries experiencing many sorts of accommodations and this is so far one of my worst experiences.
Edit for responding to owner's reply: This is not about empathy between client and hotel, but between hotel and their CLIENTS. Providing such services thinking that it is enough and/or that there is no space for improvement is not something that should be worn these days. Based on your other responses to any other negative reviews from your customers or to those reviews that are suggesting an improvement in certain areas, they are only proving that you are not worth any other customers with this attitude. Anyone working in gastro business should always think to get their customers/clients the best of the best.

We rested from July 28 to August 7, 2019 at the BAMBY 3 * hotel in Rimini. I liked the hotel according to the reviews and the information on the hotel website. After the rest, I’m sure, that the Russian-speaking owners of the hotel write positive reviews about their hotel on various sites themselves.
Arriving at the hotel, we found that there was no safe in the room. Although it was stated on the website of the tour operator.
When we asked about the safe, the hostess initially answered, that she had no time to talk with me about this issue, then she said that "you are from the agency!" How this should affect the service isn’t clear. She also said, that if we suddenly don’t like something, we can always leave the hotel, because they need rooms for another new guests. The room needs repair, there was no lock in the bathroom, the lock hole was closed with a piece of paper; the toilet was washed, but the smell was unpleasant; plaster fell from the ceiling. The shower was leaking.
We asked hotel guide about the safe and she promised us, that this issue could be resolved. It was said that the hostess regrets about her rude words and wants to come up to us and apologize. Unfortunately, this did not happen, but the shower was repaired and toilet was washed.
Three days later, we were moved to another room. After moving there was no safe again in new room, the shower was also broken, the lock into the bathroom was also broken and one socket near the bed did not work.
I went to the reception and asked why it was necessary to move people to another room, if there is also no safe. The hostess replied that she did not remember in which rooms she had a safe, in which - no. I tried to clarify whether they could also repair the shower in this room, but in response I only heard screams that I could leave the hotel with things.
This reaction was very unpleasant, especially since it happened in the presence of other hotel guests. I had to call the tour operator in Moscow about this problem. The safe was installed in our room only the next day. Unfortunately, the shower and socket remained broken.
Breakfast at the hotel was very scarce, the coffee tastes terrible. In addition, on the table where the plates of food are located, the ants feel comfortable!
I think that this hotel does not deserve a rating even in two stars.