Hotel Centrale

I have never been to a hotel with worse staff anywhere in the world. You will only interact with 1 staff member while you are here and he is lazy, incompetent, rude and ignorant - all to say I'm avoiding calling him a complete idiot. We waited at an empty desk 15 minutes to check in, a weak apology. He shows us to our rooms, walks into the bathroom, points at the toilet and says "toilet"???????? He talks to us like morons the entire time, obviously due to his own towering insecurity. Breakfast is a 1/5, microwaved croissants, cheese left out in the heat, pointless. One of ours rooms' air conditioning wasn't working so we went to get his help, obviously a 32 degrees room is unbearable, especially when the air conditioning claims to be on. He insists we are using it wrong. Doesn't offer to look, doesn't offer us another room in the 80% empty hotel. Doesn't offer anything but the statement that "no it is working" as if we hadn't been to the room 10 seconds ago. Lazy, incompetent, rude and ignorant. The location of the hotel is lovely, which is a nice way of saying its better to leave than stay.

hi. my stay was upsetting becoz of the comments of your staff during the breakfast. He was saying that my kids are not allowed to come to the food area becoz they cough. Is that a right approach to the customers? we all were feeling discomfort.