8.8
Excellent
160 $
Book now

The Pacific Sutera

🌍
Malaysia, Kota Kinabalu, No 1 Sutera Harbour Boulavard
● Center: 1.8 km
🌞 Beach - 2.2 km
☎ Phone: +60 88-318 888Show
🧭 Coordinates
0 MYR
The Pacific Sutera
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Premium Double room
Premium Double room
Wireless internet and private bathroom
Beds:
366 $
Other
Other
Bed in Dorm Club
Bed in Dorm Club
Shared bathroom
Economy room
Economy room
Private bathroom
Economy Single room
Economy Single room
Private bathroom
Beds:
Economy Triple room
3 x
Economy Triple room
Private bathroom
Beds:
Economy Double room
Economy Double room
Private bathroom
Beds:
Standard room
Standard room
Wireless internet and private bathroom
Beds:
Standard Duplex room
Standard Duplex room
Private bathroom
Beds:
Standard room with garden view
Standard room with garden view
Private bathroom
Beds:
Standard room with golf view
Standard room with golf view
Private bathroom
Beds:
Standard room with sea view
Standard room with sea view
Private bathroom
Beds:
Standard room with water view
Standard room with water view
Private bathroom
Beds:
Standard room with view
Standard room with view
Private bathroom
Beds:
Standard room with balcony
Standard room with balcony
Wireless internet, shower and bath
Beds:
Standard Club room
Standard Club room
Private bathroom
Beds:
Standard Club room with golf view
Standard Club room with golf view
Private bathroom
Beds:
Standard Club room with sea view
Standard Club room with sea view
Private bathroom
Beds:
Standard Club room with view
Standard Club room with view
Private bathroom
Beds:
Standard Single room
Standard Single room
Private bathroom
Beds:
Standard Single room with sea view
Standard Single room with sea view
Private bathroom
Beds:
Standard Single room with water view
Standard Single room with water view
Private bathroom
Beds:
Standard Single Club room
Standard Single Club room
Private bathroom
Beds:
Standard Single Club room with golf view
Standard Single Club room with golf view
Private bathroom
Beds:
Standard Single Club room with sea view
Standard Single Club room with sea view
Private bathroom
Beds:
Standard Double room
Standard Double room
Private bathroom
Beds:
Standard Triple room
3 x
Standard Triple room
Private bathroom
Beds:
Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
Beds:
Standard Quadruple room with sea view
4 x
Standard Quadruple room with sea view
Private bathroom
Beds:
Standard Quintuple room
5 x
Standard Quintuple room
Private bathroom
Standard Family room
Standard Family room
Family room with internet, air conditioner and mini-bar
Standard Family room with garden view
Standard Family room with garden view
Family room with bathroom
Standard Single Family room
Standard Single Family room
Family room with bathroom
Beds:
Standard Double Family room
Standard Double Family room
Family room with bathroom
Beds:
Standard Triple Family room
3 x
Standard Triple Family room
Family room with bathroom
Beds:
Standard Quadruple Family room
4 x
Standard Quadruple Family room
Family room with bathroom
Beds:
Standard Single room with garden view
Standard Single room with garden view
Private bathroom
Beds:
Standard Single room with golf view
Standard Single room with golf view
Private bathroom
Beds:
Standard Double room with garden view
Standard Double room with garden view
Private bathroom
Beds:
Standard Double room with golf view
Standard Double room with golf view
Private bathroom
Beds:
Standard Double room with sea view
Standard Double room with sea view
Wireless internet, air conditioning and minibar
Beds:
Standard Double room with balcony
Standard Double room with balcony
Wireless internet, shower and bath
Beds:
Standard Double Club room
Standard Double Club room
Private bathroom
Beds:
Standard Double Club room with golf view
Standard Double Club room with golf view
Private bathroom
Beds:
Standard Double Club room with sea view
Standard Double Club room with sea view
Wireless internet, air conditioning and minibar
Beds:
Standard Double Club room with view
Standard Double Club room with view
Private bathroom
Beds:
Standard Double Club room with balcony and with golf view
Standard Double Club room with balcony and with golf view
Wireless internet, air conditioning and minibar
Beds:
Standard Double Family room with garden view
Standard Double Family room with garden view
Family room with bathroom
Beds:
Standard Double room with water view
Standard Double room with water view
Private bathroom
Beds:
Comfort room
Comfort room
Private bathroom
Beds:
Comfort Double room with garden view
Comfort Double room with garden view
Private bathroom
Beds:
Business room
Business room
Private bathroom
Beds:
Business Double room
Business Double room
Private bathroom
Beds:
Superior room
Superior room
Private bathroom
Beds:
Superior Double room
Superior Double room
Private bathroom
Beds:
Deluxe room
Deluxe room
Private bathroom
Beds:
Deluxe room with garden view
Deluxe room with garden view
Private bathroom
Beds:
Deluxe room with golf view
Deluxe room with golf view
Private bathroom
Beds:
Deluxe room with ocean view
Deluxe room with ocean view
Private bathroom
Beds:
Deluxe room with sea view
Deluxe room with sea view
Wireless internet, air conditioning and minibar
Beds:
Deluxe room with water view
Deluxe room with water view
Private bathroom
Beds:
Deluxe room with view
Deluxe room with view
Private bathroom
Beds:
Deluxe Single room
Deluxe Single room
Private bathroom
Beds:
Deluxe Single room with garden view
Deluxe Single room with garden view
Private bathroom
Beds:
Deluxe Single room with golf view
Deluxe Single room with golf view
Private bathroom
Beds:
Deluxe Single room with sea view
Deluxe Single room with sea view
Private bathroom
Beds:
Deluxe Single room with water view
Deluxe Single room with water view
Private bathroom
Beds:
Deluxe Single room with view
Deluxe Single room with view
Private bathroom
Beds:
Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
Deluxe Double room with sea view
Deluxe Double room with sea view
Private bathroom
Beds:
Deluxe Triple room
3 x
Deluxe Triple room
Private bathroom
Beds:
Deluxe Triple room with golf view
3 x
Deluxe Triple room with golf view
Private bathroom
Beds:
Deluxe Triple room with sea view
3 x
Deluxe Triple room with sea view
Private bathroom
Beds:
Deluxe Family room
Deluxe Family room
Family room with bathroom
Beds:
1 Bedroom Deluxe Single room with sea view
1 Bedroom Deluxe Single room with sea view
Private bathroom
Beds:
Deluxe Double room with garden view
Deluxe Double room with garden view
Private bathroom
Beds:
Deluxe Double room with golf view
Deluxe Double room with golf view
Wireless internet, air conditioning and minibar
Beds:
Deluxe Double room with ocean view
Deluxe Double room with ocean view
Private bathroom
Beds:
Deluxe Double room with courtyard view
Deluxe Double room with courtyard view
Private bathroom
Beds:
Deluxe Double room with lake view
Deluxe Double room with lake view
Private bathroom
Beds:
Deluxe Double room with water view
Deluxe Double room with water view
Private bathroom
Beds:
Deluxe Double room with view
Deluxe Double room with view
Private bathroom
Beds:
Premier room
Premier room
Private bathroom
Premier Double room
Premier Double room
Private bathroom
Beds:
Executive room
Executive room
Private bathroom
Beds:
Executive room with garden view
Executive room with garden view
Private bathroom
Beds:
Executive room with sea view
Executive room with sea view
Private bathroom
Beds:
Executive Single room
Executive Single room
Private bathroom
Beds:
Executive Triple room
3 x
Executive Triple room
Private bathroom
Beds:
Executive Double room
Executive Double room
Private bathroom
Beds:
Premium room
Premium room
Wireless internet, air conditioning and minibar
Beds:
Premium room with garden view
Premium room with garden view
Wireless internet, air conditioning and minibar
Beds:
Premium room with sea view
Premium room with sea view
Wireless internet, air conditioning and minibar
Beds:
Premium room with balcony
Premium room with balcony
Wireless internet, air conditioning and minibar
Beds:
Premium Single room
Premium Single room
Private bathroom
Beds:
Premium Single room with sea view
Premium Single room with sea view
Private bathroom
Beds:
Premium Triple room
3 x
Premium Triple room
Private bathroom
Beds:
Premium Triple room with sea view
3 x
Premium Triple room with sea view
Private bathroom
Beds:
Premium Double room with city view
Premium Double room with city view
Private bathroom
Beds:
Premium Double room with garden view
Premium Double room with garden view
Private bathroom
Beds:
Premium Double room with golf view
Premium Double room with golf view
Private bathroom
Beds:
Premium Double room with sea view
Premium Double room with sea view
Private bathroom
Beds:
Grand room
Grand room
Private bathroom
Beds:
Grand room with sea view
Grand room with sea view
Private bathroom
Beds:
Grand Double room
Grand Double room
Private bathroom
Beds:
Grand Double room with sea view
Grand Double room with sea view
Private bathroom
Beds:
Grand Double Family room
Grand Double Family room
Family room with bathroom
Beds:
Luxury room
Luxury room
Private bathroom
Beds:
Luxury room with garden view
Luxury room with garden view
Private bathroom
Beds:
Luxury room with golf view
Luxury room with golf view
Private bathroom
Beds:
Luxury room with sea view
Luxury room with sea view
Private bathroom
Beds:
Luxury Double room
Luxury Double room
Private bathroom
Beds:
Junior Suite
Junior Suite
Wireless internet, air conditioning and minibar
Beds:
Junior Suite with garden view
Junior Suite with garden view
Private bathroom
Beds:
Junior Suite with golf view
Junior Suite with golf view
Private bathroom
Beds:
Club Junior Suite
Club Junior Suite
Private bathroom
Beds:
Club Junior Suite with view
Club Junior Suite with view
Air conditioning, minibar and shower
Beds:
Single Junior Suite
Single Junior Suite
Private bathroom
Beds:
Single Junior Suite with golf view
Single Junior Suite with golf view
Private bathroom
Beds:
Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
Triple Junior Suite
3 x
Triple Junior Suite
Private bathroom
Beds:
Double Junior Suite with garden view
Double Junior Suite with garden view
Private bathroom
Beds:
Double Junior Suite with golf view
Double Junior Suite with golf view
Private bathroom
Beds:
Standard Junior Suite
Standard Junior Suite
Wireless internet, minibar and private bathroom
Beds:
Business Junior Suite
Business Junior Suite
Private bathroom
Beds:
Business Double Junior Suite
Business Double Junior Suite
Private bathroom
Beds:
Grand Junior Suite
Grand Junior Suite
Private bathroom
Beds:
Suite
Suite
Private bathroom
Beds:
Suite with mountain view
Suite with mountain view
Private bathroom
Beds:
Suite with view
Suite with view
Private bathroom
Beds:
Club Suite
Club Suite
Private bathroom
Beds:
Single Suite
Single Suite
Private bathroom
Beds:
Single Suite with view
Single Suite with view
Private bathroom
Beds:
Double Suite
Double Suite
Private bathroom
Beds:
Triple Suite
3 x
Triple Suite
Private bathroom
Beds:
Double Suite with ocean view
Double Suite with ocean view
Private bathroom
Beds:
1 Bedroom Double Suite
1 Bedroom Double Suite
Private bathroom
Beds:
Standard Suite
Standard Suite
Private bathroom
Beds:
Business Suite
Business Suite
Private bathroom
Beds:
Deluxe Suite
Deluxe Suite
Private bathroom
Beds:
Deluxe Suite with sea view
Deluxe Suite with sea view
Private bathroom
Beds:
Deluxe Single Suite
Deluxe Single Suite
Private bathroom
Beds:
Deluxe Single Suite with sea view
Deluxe Single Suite with sea view
Private bathroom
Beds:
Deluxe Double Suite
Deluxe Double Suite
Private bathroom
Beds:
Deluxe Double Suite with sea view
Deluxe Double Suite with sea view
Private bathroom
Beds:
Executive Suite
Executive Suite
Wireless internet, air conditioning and minibar
Beds:
Executive Suite with garden view
Executive Suite with garden view
Private bathroom
Beds:
1 Bedroom Executive Suite
1 Bedroom Executive Suite
Private bathroom
Beds:
Executive Club Suite
Executive Club Suite
Private bathroom
Beds:
Executive Club Suite with view
Executive Club Suite with view
Air conditioning, minibar and shower
Beds:
Executive Single Suite
Executive Single Suite
Private bathroom
Beds:
Executive Double Suite
Executive Double Suite
Private bathroom
Beds:
Executive Triple Suite
3 x
Executive Triple Suite
Private bathroom
Beds:
Executive Double Suite with garden view
Executive Double Suite with garden view
Private bathroom
Beds:
Presidential Suite
Presidential Suite
Private bathroom
Beds:
Premium Suite
Premium Suite
Private bathroom
Beds:
Apartment
Apartment
Private bathroom
Beds:
1 Bedroom Apartment
1 Bedroom Apartment
Private bathroom
Beds:
1 Bedroom Duplex Apartment
1 Bedroom Duplex Apartment
Private bathroom
Beds:
2 Bedrooms Apartment
2 Bedrooms Apartment
Private bathroom
Beds:
3 Bedrooms Apartment
3 Bedrooms Apartment
Private bathroom
Beds:
Studio
Studio
Private bathroom
Beds:
Villa
Villa
Private bathroom
Beds:
Deluxe Villa
Deluxe Villa
Private bathroom
Beds:
Cottage
Cottage
Private bathroom
Beds:
Bungalow
Bungalow
Private bathroom
Beds:
Chalet
Chalet
Private bathroom
Beds:
Deluxe Chalet
Deluxe Chalet
Private bathroom
Beds:
Deluxe Chalet with sea view
Deluxe Chalet with sea view
Private bathroom
Beds:
More rooms

Description

Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. This resort is 0.9 mi (1.5 km) from Imago Shopping Mall and 1.7 mi (2.7 km) from Anjung Samudera. Relax at the full-service spa, where you can enjoy massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle. Grab a bite from the grocery/convenience store, or stay in and take advantage of the resort's 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool.Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite. Make yourself at home in one of the guestrooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

The Guest including Minors(below 18 years of age) agrees to assume all risks associated with the boat travel to and from the Resort, and/or for participating in the activities at the Resort and/or patronizing the Resort, and shall release the Resort and/or its Company including its officers and/or employees from all and any loss, damages, liability, claims, demands, costs, expenses, personal injury or death, howsoever caused.

"The above terms and conditions are governed by the laws of Malaysia. In making this booking, the guest agrees to submit to the jurisdiction of the courts in Malaysia at Kota Kinabalu, Sabah, Malaysia.

Hotel opened in 2012.

The distance to the nearest airport is 5 km.

Policies and conditions

  • Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Western, Chinese Buffet [Mon - Sun] 06:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is MYR 200.00 (approx. US$47.17) per night. This property accepts credit cards and cash The deposit will be returned to the original account of payment on the day of check-out.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the Hotel: UnionPay, MasterCard, Visa, AmericanExpress, DinersClub, JSB
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Reception desk
Rooms
  • Bridal suite
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • Smoke Detector
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Iron and board
  • Ironing
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Airport transportation
  • Car rental
  • Transfer services
Languages Spoken
  • English
  • Korean
  • Chinese
Tourist services
  • Tour assistance
Recreation
  • Billiards
  • Bowling
  • Karaoke
  • Nightclub
  • Fishing
  • Sun Deck
  • Ping-Pong
Parking
  • Parking
  • Parking nearby
  • Free Parking on Premises
Pool and beach
  • Swimming pool
  • Outdoor pool
  • Water sport facilities
  • Private beach
  • Pool facilities
  • Next to the beach
Business
  • Business center
  • Event facilities
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Diving
  • Darts
  • Cycling
  • Table Tennis
  • Snorkelling
  • Golf course
  • Tennis court
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Kids club
Pets
  • Pets Not Allowed
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Additional measures against COVID-19

The nearest beach is located on the distance of 2480 m. It takes 37 minutes To the beach!

Street view

Google panorama

Video: Kota Kinabalu: The Pacific Sutera Hotel

Map

Reviews

Cleanliness
Amenities
Location
Service
14.07.2025
Quite good view and location. Only one problem is the restroom facilities are a bit old, but still ok la
08.07.2025
Easy gateway to the islands around the Sutera harbour. The hotel has good facilities but breakfast can be improved.
10.06.2025
Very clean room and the hotel staff are very helpful. The most disappointing thing about the hotel is lack of breakfast choices .
09.06.2025
The hotel is only 5 minutes from the city centre and easily accessible using grab mostly. The room is spacious and comfortable. The breakfast is good and got many choices such as plain/chicken porridge, breads, soup and salads. But better go down early as there is so many visitors.
04.06.2025
Great view with a variety type of breakfast . I enjoyed every moment here , the most recommended place to stay for newlyweds 🫶🏻 . Best place for honeymoon also 🥰🥰
01.06.2025
I was really impressed with the room and services. Friendly staff from the receptionist, kitchen and Housekeeper. Salutes. Im sorry that I accidentally broke the glass. The Housekeeping and kitchen staff took care of it very well . God bless. Keep up the good work. Who ever attended to my room 206 on 23/5 please give them an excellence service
01.06.2025
First, all the check in counters were open but still the check in queue was long. I was queued for almost 1 hour just to check in. Need to better system in check-in.

Second, hotel policies stated no outside food. If guest order food outside, food rider only able to delivered until guardhouse and guest need to walk out and take the food themselves. To minimize the hassle, we opt for in-room dining for our 2 nights stay. First night was good. Second night some of the menu are OOS such as pizza and even mushroom soup.

Third, another incident on our 2nd night, fire alarm was rang on 12+am. Lift was unable to use as well and fire symbol was shown on the lift panel. Guests started panicked and going down using stairs. Me and my family (along with my 7months pregnant sister) decided to go down to lobby using stairs, since there are no staff was seen to inform us what has happened. Once we reached lobby, only there is a staff informed is a false alarm. For this kind of situation, staff should be act faster since its related with safety.

Other than that, we've enjoyed the view from our room, the facilities that are offered. We're enjoyed the pizza on our first night, thats why we want to repeat on 2nd night and too bad its not available. Sutera Harbour is one of the well known resort in Kota Kinabalu, a place to catch good sunset view, and I hope they're able to improve their services and better safety/security.
31.05.2025
Beautiful place, awesome view and friendly staffs.
04.05.2025
There are not many resorts in the mainland. It’s a good compromise for balance a bit of everything. Going to downtown, visit remote places, and his land hopping.

The sunset is nice for the hotel.
A key point is that you can use this hotel facility + the sport center facilities + the Magellan hotel facilities.

Downside.
U can’t order food with Grab, as you will need to walk about 10-12 minutes to go take it down the road to the guard spot (third photo).

What it could be improved:
1. The SPA price is out of range.
2. Family Night time activities.

The only activity/bar is on the top floor which doesn’t allow kid below 18 YO.
25.04.2025
The location is good , near the airport and easy for transportation. Many facilties like spa, gym ,swimming pool and beach, provide snorkeling activities. Enjoy the stay here. But for the room service, if they can top out those daily essentials by putting it in front of the door in case they can not enter the room for room service.
The sunset view there is stunning!
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Frequently asked questions about The Pacific Sutera

How much does it cost to stay at The Pacific Sutera?

The cost of living in The Pacific Sutera depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from The Pacific Sutera to the nearest beach?

It takes 33 minutes to reach to the nearest beach.

Does The Pacific Sutera Hotel have a swimming pool?

Yes, The Pacific Sutera Hotel has a pool.

Are pets allowed at The Pacific Sutera Hotel?

No, pets are not allowed at The Pacific Sutera Hotel.

Does The Pacific Sutera Hotel provide breakfast?

Yes, Guests staying at The Pacific Sutera Hotel can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese.

How to get from the closest airport to The Pacific Sutera Hotel?

The closest airport is Kota Kinabalu International Airport, and it is about 12 mins from hotel by car (6.7 km).

What is the cancellation policy for The Pacific Sutera Hotel?

The cancellation policy for The Pacific Sutera Hotel varies depending on the type of room and booking conditions.

Does The Pacific Sutera Hotel offer airport transfer services?

Yes, The Pacific Sutera Hotel offers airport transportation for guests. We suggest you call ahead to confirm details.

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