The Pacific Sutera

Rooms and prices









































































































































































Description
Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. This resort is 0.9 mi (1.5 km) from Imago Shopping Mall and 1.7 mi (2.7 km) from Anjung Samudera. Relax at the full-service spa, where you can enjoy massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle. Grab a bite from the grocery/convenience store, or stay in and take advantage of the resort's 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool.Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite. Make yourself at home in one of the guestrooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
The Guest including Minors(below 18 years of age) agrees to assume all risks associated with the boat travel to and from the Resort, and/or for participating in the activities at the Resort and/or patronizing the Resort, and shall release the Resort and/or its Company including its officers and/or employees from all and any loss, damages, liability, claims, demands, costs, expenses, personal injury or death, howsoever caused.
"The above terms and conditions are governed by the laws of Malaysia. In making this booking, the guest agrees to submit to the jurisdiction of the courts in Malaysia at Kota Kinabalu, Sabah, Malaysia.
Hotel opened in 2012.
The distance to the nearest airport is 5 km.
Policies and conditions
- Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Western, Chinese Buffet [Mon - Sun] 06:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is MYR 200.00 (approx. US$47.17) per night. This property accepts credit cards and cash The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the Hotel: UnionPay, MasterCard, Visa, AmericanExpress, DinersClub, JSB
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Bridal suite
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Bottled water
- Kettle
- Free Wi-Fi
- Airport transportation
- Car rental
- Transfer services
- English
- Korean
- Chinese
- Tour assistance
- Billiards
- Bowling
- Karaoke
- Nightclub
- Fishing
- Sun Deck
- Ping-Pong
- Parking
- Parking nearby
- Free Parking on Premises
- Swimming pool
- Outdoor pool
- Water sport facilities
- Private beach
- Pool facilities
- Next to the beach
- Business center
- Event facilities
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Diving
- Darts
- Cycling
- Table Tennis
- Snorkelling
- Golf course
- Tennis court
- Fitness facilities
- Gym
- Massage
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Kids club
- Pets Not Allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Additional measures against COVID-19
The nearest beach is located on the distance of 2480 m. It takes 37 minutes To the beach!
Street view
Video: Kota Kinabalu: The Pacific Sutera Hotel
Map
Reviews
Second, hotel policies stated no outside food. If guest order food outside, food rider only able to delivered until guardhouse and guest need to walk out and take the food themselves. To minimize the hassle, we opt for in-room dining for our 2 nights stay. First night was good. Second night some of the menu are OOS such as pizza and even mushroom soup.
Third, another incident on our 2nd night, fire alarm was rang on 12+am. Lift was unable to use as well and fire symbol was shown on the lift panel. Guests started panicked and going down using stairs. Me and my family (along with my 7months pregnant sister) decided to go down to lobby using stairs, since there are no staff was seen to inform us what has happened. Once we reached lobby, only there is a staff informed is a false alarm. For this kind of situation, staff should be act faster since its related with safety.
Other than that, we've enjoyed the view from our room, the facilities that are offered. We're enjoyed the pizza on our first night, thats why we want to repeat on 2nd night and too bad its not available. Sutera Harbour is one of the well known resort in Kota Kinabalu, a place to catch good sunset view, and I hope they're able to improve their services and better safety/security.
The sunset is nice for the hotel.
A key point is that you can use this hotel facility + the sport center facilities + the Magellan hotel facilities.
Downside.
U can’t order food with Grab, as you will need to walk about 10-12 minutes to go take it down the road to the guard spot (third photo).
What it could be improved:
1. The SPA price is out of range.
2. Family Night time activities.
The only activity/bar is on the top floor which doesn’t allow kid below 18 YO.
The sunset view there is stunning!
Frequently asked questions about The Pacific Sutera
How much does it cost to stay at The Pacific Sutera?
The cost of living in The Pacific Sutera depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from The Pacific Sutera to the nearest beach?
It takes 33 minutes to reach to the nearest beach.
Does The Pacific Sutera Hotel have a swimming pool?
Yes, The Pacific Sutera Hotel has a pool.
Are pets allowed at The Pacific Sutera Hotel?
No, pets are not allowed at The Pacific Sutera Hotel.
Does The Pacific Sutera Hotel provide breakfast?
Yes, Guests staying at The Pacific Sutera Hotel can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese.
How to get from the closest airport to The Pacific Sutera Hotel?
The closest airport is Kota Kinabalu International Airport, and it is about 12 mins from hotel by car (6.7 km).
What is the cancellation policy for The Pacific Sutera Hotel?
The cancellation policy for The Pacific Sutera Hotel varies depending on the type of room and booking conditions.
Does The Pacific Sutera Hotel offer airport transfer services?
Yes, The Pacific Sutera Hotel offers airport transportation for guests. We suggest you call ahead to confirm details.