Pullman Miri Waterfront in Miri

Staff Friendly
Hotel location good.
Housekeeping cleanliness poor.
Room dusty,
pillow yellowish
Spring clean not well done.

I stayed at the Pullman Miri Waterfront in a Deluxe King Room with Sea View and found the room to be spacious and well-appointed with modern amenities. The bed was comfortable, the bathroom large, and overall, the room setup is ideal for both business and leisure stays. The hotel’s location is excellent close to the city center, with easy access to restaurants and waterfront views. However, cleanliness remains an issue that the hotel needs to address more seriously. This was my second stay, and unfortunately, once again I encountered stained bed linen. I's disappointing that such basic standards aren’t consistently maintained. For a hotel under the Pullman brand, consistency in cleanliness should be a given, not a recurring concern. Overall, it's a decent stay but the housekeeping standards need improvement, especially if the hotel aims to retain returning guests